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Identifying blue screen issue

By Litterlight ยท 4 replies
Apr 5, 2019
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  1. I had One bluscreen last night and could not find the cause when searching the error code, the next night it began to go down about every 10 minutes, After a few searches of each error code It seemed could be the ram or a motherboard slot. I tried to check the ram by running only one stick for about 10 minutes swapping each to see if I could replicate the crash with no success. I have Updated all drivers and ran a virus scan. After completing all of this It stopped crashing every 10 minutes but still did again after about 2 hours, All sticks of ram were in when this happened. I have attached the last 5 minidump files. Thank you

    CPU Specs

    Operating System
    Windows 7 Home Premium 64-bit SP1

    CPU
    Intel Core i7 6800K @ 3.40GHz

    RAM
    32.0GB Corsair Vengeance LPX 16GB (4x8GB) DDR4 DRAM 3000MHz
    (Speccy is reading the ram as Unknown)

    Motherboard
    ASUSTeK COMPUTER INC. X99-A II (SOCKET 2011)

    Graphics
    VG248 (1920x1080@60Hz)
    VG248 (1920x1080@60Hz)
    4095MB NVIDIA GeForce GTX 1070 (EVGA)
    4095MB NVIDIA GeForce GTX 1070 (EVGA)
    ForceWare version: 398.82
    SLI Enabled

    Optical Drives
    TSSTcorp CDDVDW SH-224DB ATA Device

    Optical Drives
    TSSTcorp CDDVDW SH-224DB ATA Device

    This was the most recent Event
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 19
    BCP1: 0000000000000021
    BCP2: FFFFF8A0119C6000
    BCP3: 0000000000001010
    BCP4: FFFFFFFFFFFFFFFF
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
     

    Attached Files:

  2. seeprime

    seeprime TS Guru Posts: 371   +399

    To accurately test RAM you should boot from a USB stick with memtest86 on it. You can download it from memtest86.com Run ten passes. I'd check with both sticks at first. If there's a fail, test one at a time. If both sticks fail, try slowing down the RAM speed at least 10%., or increase the voltage by 0.05 to 0.1 V. Be patient. This could take all day.
     
  3. Litterlight

    Litterlight TS Rookie Topic Starter

    I have tried the test as recommended and narrowed it to one stick, but one other stick had a note during the hammer test of a possible vulnerability, do you know what that is?
     
  4. seeprime

    seeprime TS Guru Posts: 371   +399

    I'd try running it with just the stick that tested okay. You can always replace the other stick if the PC runs well with the good stick, and doesn't BSOD on you.
     
  5. Cycloid Torus

    Cycloid Torus Stone age computing - click on the rock below.. Posts: 3,925   +1,158

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