Grats! I'm glad my post was helpful to you and to everyone else who have replied. I've been out of the country for months and therefore I have been unable to reply to anyone's posts. I hope everyone's dell is still working splendidly!lunaNM said:hi! i had the same problem and followed the advice tyleryounglbood gave above. and it worked .
however, after installing the OS, if i try to change the SATA Operation setting back to RAID AUTODETECT / AHCI, windows won't start up anymore. it blue screens, reboots, and takes me to the screen where i have the options of safe mode, last known good configuration, start up windows normally, etc. none of which work, they just do the same thing.
the only information given is "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this."
i did try to get the Intel Matrix Storage Manager Driver, v.18.104.22.1681, A01 from Dell's website here: http://support.dell.com/support/dow...temID=DIM_P4_9100&os=WW1&osl=en&deviceid=8615, which says "at OS install time only", but again, i have no floppy drive, so i can't install it
if i can't rechange it to the factory setting, does it matter? i don't know much about computers so any advice you have is much appreciated. thank you!!
EDIT: i changed the SATA operation setting to: RAID AUTODETECT / ATA, and windows now boots for me . so, this may be a really stupid question, but what is the difference between ATA and AHCI?
To Answer your question about being unable to change your dell back to the original factory settings as reccommended, I'd say if you can reboot and use your computer without any issue than don't worry about changing your settings back to their original state like Dell reccommends. Hope that helps.