Hey all, First time poster on these forums. I was hoping to get new insight as to what might be causing the issues I'm having.
About a couple weeks ago I started to experience some internet troubles. It would be every 10 minutes, or every couple hours but I would get disconnect from the internet.
To start with the tray icon, it would mostly show the triangle over the symbol when this happens, yet sometimes it would say it was connected perfectly fine. In both circumstances, during these periods it would not be able to connect to the internet.
On my network, maximum of three of us, I am the only one that is hardwired in to the router with an Ethernet cord. The other two are wireless. We had gotten a new router from Bright House, a Ubee modem/router, and were not satisfied at all when this started happening. We purchased a new router to get gigabit Ethernet ports, and to give us 5GHZ wireless channels. After installing the new router, and setting the UBEE to bridge mode, the problem persisted. When the UBEE is in bridge mode though, and I connect directly to the modem I haven't noticed the problem. Although I have never been directly connected to the modem for any extended period of time.
I have seriously tried every solution that threads have offered saying that it may be a windows 7 problem, and none seemed to do the trick. So I am finally trying to reach out to you guys to hopefully receive some help. I have tried calling Bright House and they sent test signals and they say that the connection is fine.
We noticed that when we disconnected our house phone, the problem seemed to stop happening. But now after it has been disconnected from the modem for a week or more the problem returned. Resetting the router and modem together seems to grant us at least a day of uninterrupted access and sometimes more.
After I bridged the UBEE, I did change some settings. I disabled the firewall and set a DMZ to my router to allow all access through to it.
What should I do next to address this issue?
Thank you all in advance,
NickkyCubba
About a couple weeks ago I started to experience some internet troubles. It would be every 10 minutes, or every couple hours but I would get disconnect from the internet.
To start with the tray icon, it would mostly show the triangle over the symbol when this happens, yet sometimes it would say it was connected perfectly fine. In both circumstances, during these periods it would not be able to connect to the internet.
On my network, maximum of three of us, I am the only one that is hardwired in to the router with an Ethernet cord. The other two are wireless. We had gotten a new router from Bright House, a Ubee modem/router, and were not satisfied at all when this started happening. We purchased a new router to get gigabit Ethernet ports, and to give us 5GHZ wireless channels. After installing the new router, and setting the UBEE to bridge mode, the problem persisted. When the UBEE is in bridge mode though, and I connect directly to the modem I haven't noticed the problem. Although I have never been directly connected to the modem for any extended period of time.
I have seriously tried every solution that threads have offered saying that it may be a windows 7 problem, and none seemed to do the trick. So I am finally trying to reach out to you guys to hopefully receive some help. I have tried calling Bright House and they sent test signals and they say that the connection is fine.
We noticed that when we disconnected our house phone, the problem seemed to stop happening. But now after it has been disconnected from the modem for a week or more the problem returned. Resetting the router and modem together seems to grant us at least a day of uninterrupted access and sometimes more.
After I bridged the UBEE, I did change some settings. I disabled the firewall and set a DMZ to my router to allow all access through to it.
What should I do next to address this issue?
Thank you all in advance,
NickkyCubba
