I got a new (refurbished) laptop almost a month ago, and at first everything worked fine, but after a couple of weeks, some images started showing up as broken icons, particularly in Facebook. That went on for about a week, and then about a week ago Facebook stopped loading for me altogether. The top half of the page will load in plain text only, but none of the links work.
This laptop runs Windows XP, and I primarily use Chrome. All other websites are working.
I've been getting a Java security alert when I load a lot of pages, including but not confined to Facebook. I'm not sure if it's connected with the FB problem, but I included the error window the in the screenshot I'm posting with this thread. It says "Revocation information for the security certificate for this site is not available. Do you want to proceed?" I'm fairly sure I've been getting that prompt since I first got this laptop, back when Facebook was still loading correctly.
I've Googled this a bunch over the past week, and nothing I've found has worked. So far I've tried:
-Trying to load FB in Chrome, Mozilla Firefox & Internet Explorer
-Updating Windows, Chrome & Microsoft Security Essentials
-Virus scan (MSE)
-Disabling the firewall
-Clearing the cache/browsing history
-Googling Facebook and entering the website from there
-Http vs. Https
I'm all out of ideas. Could someone please help? Also, I have some knowledge of technical issues, but I'm not THAT good with this stuff, so please be gentle with the technical terms if possible, lol.
This laptop runs Windows XP, and I primarily use Chrome. All other websites are working.
I've been getting a Java security alert when I load a lot of pages, including but not confined to Facebook. I'm not sure if it's connected with the FB problem, but I included the error window the in the screenshot I'm posting with this thread. It says "Revocation information for the security certificate for this site is not available. Do you want to proceed?" I'm fairly sure I've been getting that prompt since I first got this laptop, back when Facebook was still loading correctly.
I've Googled this a bunch over the past week, and nothing I've found has worked. So far I've tried:
-Trying to load FB in Chrome, Mozilla Firefox & Internet Explorer
-Updating Windows, Chrome & Microsoft Security Essentials
-Virus scan (MSE)
-Disabling the firewall
-Clearing the cache/browsing history
-Googling Facebook and entering the website from there
-Http vs. Https
I'm all out of ideas. Could someone please help? Also, I have some knowledge of technical issues, but I'm not THAT good with this stuff, so please be gentle with the technical terms if possible, lol.