Hi,
I've followed the eight steps for preliminary removal and attached the requested log files. AVG did not find any viruses. Malwarebytes Anti-Malware had to be renamed to be installed and I had to rename the exe file in Crogram files to update and run the program. Super Anti-Spyware got a Microsoft error when trying to install (microsoft has encountered an error....send/don't send) I renamed the file to install. Had to go into program files to rename in order to update and run. I did a quick scan in error rather than a full scan and followed that up with a full scan (both logs included). No problem installing and running Hijack this. Please tell me where to go from here.
Thanks,
Walt
I've followed the eight steps for preliminary removal and attached the requested log files. AVG did not find any viruses. Malwarebytes Anti-Malware had to be renamed to be installed and I had to rename the exe file in Crogram files to update and run the program. Super Anti-Spyware got a Microsoft error when trying to install (microsoft has encountered an error....send/don't send) I renamed the file to install. Had to go into program files to rename in order to update and run. I did a quick scan in error rather than a full scan and followed that up with a full scan (both logs included). No problem installing and running Hijack this. Please tell me where to go from here.
Thanks,
Walt