FTC set to probe Microsoft over alleged anticompetitive cloud business practices

Alfonso Maruccia

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In a nutshell: Everyone is complaining about how Microsoft does business in the cloud, and the Federal Trade Commission has finally decided to step in. While the Commission has not formally opened an investigation, hopes are that the exchange of power between the outgoing and incoming presidential administrations won't hinder efforts.

The FTC is considering opening a new investigation into Microsoft, a company accused time and time again of employing anticompetitive practices to hinder competitors in the lucrative cloud business. Unnamed sources spilled the beans to the Financial Times, stating that the federal agency asked industry players for relevant feedback before deciding to start a formal probe.

Redmond competitors told the FTC that Microsoft is forcing customers to use its Azure platform by using unlawful practices to block third-party cloud services. Microsoft is allegedly making Office 365 products incompatible with other cloud platforms and requiring costly exit fees for customers considering leaving Azure.

The FTC investigation would also look into alleged minimum spending contracts that Microsoft offers to companies at significant discounts if they agree to a certain spending level. The US agency listened to feedback from public cloud providers, and competitors highlighted that some software licensing practices were forcing customers to stay on Azure in perpetuity.

This investigation will be the last major initiative by FTC Chair Lina Khan, who has served as the youngest chair (35) since President Joe Biden appointed her in 2021. Khan was particularly active against Big Tech's anticompetitive behavior, stating that her agency was going after the "mob bosses" in the technology business rather than the "henchman" at the bottom.

When President-elect Donald Trump takes office on January 20, 2025, Khan's tenure at the FTC will likely end. Fortunately, the fight against technology giants is one of the few political issues that attracts bipartisan support in Washington. So, a new FTC boss could continue Khan's investigation against Microsoft and other technology monopolists in the future.

Redmond is one of the "Big Three" ventures in the cloud business, fighting for market share with Amazon and Google. In 2023, Google alleged that Microsoft abused its dominant position to gain an anti-competitive advantage in the European cloud sector. Microsoft reacted by accusing Google of funding "shadow campaigns" by hostile lobbying organizations to undermine its position with EU regulatory authorities.

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Khan may stay - she's specifically been praised by the incoming VP.

Antitrust scrutiny on Microsoft is overdue, but I'm kind of amused that the federal government has massive cloud contracts with them while weighing an investigation into their cloud practices.
 
Dear trustworthy FTC: Before you spend millions investigating Microsoft business practices (and subsequently lining the pockets of your execs, friends, contributors, politically-likeminded "experts" and "journalists"), perhaps you should ask people who actually understand and work with tech for their input.

And ... perhaps you should start with Google/Alphabet/Meta/CIA/NSA/Whateverthehellitscallednowdays.
 
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And, this is way PAST time. Microsoft has been the number one company I finally gave up on, completely once Windows 11 version 22H2 was constantly trying to force itself onto my laptop. Ad, to date, the number 1 extremely telling trait that describes Microsoft well enough so that a 4th grader's able to understand just how bogus this multi million/billion (

?) dollar company truly is, is that even though I quit using Microsoft back over 4 years ago, I "still" cannot close the ONE Outlook account I have with them, and REQUESTING ASSISTACE to make it a reality won't even get a person assistance except for MAYBE the volunteer moderators, when one SHOULD be able to a.) Explain what you're having a problem with
and b.) Have the problem fixed, without any type of individual forcing the CONSUMER to be made to do one solitary thing besides know it is being remedied, PERIOD!!!!
You no longer want to have an account?
DONE & done!
Microsoft is evil.
 
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