My roommate apparently got a virus or more, on her computer. It was one of those fake shields with pop-ups saying things were infected that asking you to pay for software. I managed to get rid of that (I think). But then she noticed that google links were being re-directed to random sites. I searched here, and found several similar cases, so I ran through the 8 steps. Log sheets are attached. I also ran combofix, which seemed to be the next step in all the posts. Though I now see the sticky saying not to run it unless told, my bad. It did seem to have some issues running. I ran it once, and it downloaded a new version then during autoscan, a Microsoft error window (PEV.exe needed to close... do you want to send report...), but Combofix was still running so I just ignored the window. CF then restarted the computer after saying it found an infection. On start-up it CF came up and said it couldn't find Combo-fix.sys, then said it was creating a log sheet, then the computer just restarted, and CF never came back up. I renamed combofix to combo-fix and re-ran. This time, no windows popped up, it found no infections, but after it said it was creating a log sheet, it just restarted again and combofix never came back up. I looked and found the log sheet but it didn't really have any details, basically same as the one attached. I ran it a third time, and it found an infection, restarted, said it was creating log sheet, then restarted again, with no log sheet displayed. The google redirect is still there. Any help would be greatly appreciated.