Solved Google Redirect Constantly Reappears

[2plus2isjoe]

Hi, I thought I had got rid of the Google redirect problem after its first instance, but it then reappeared. After reading around it appeared that this could be a DNS change on my router, but that did not appear to have been changed. Why does this problem keep reappearing?

Here are the requested logs (too big to copy and paste), many thanks in advance!

Joe

 

[Broni]

Download MBRCheck to your desktop

Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
It will show a black screen with some data on it.
A report called MBRcheckxxxx.txt will be on your desktop
Open this report and post its content in your next reply.

 

[2plus2isjoe]

Right, here's the report:

MBRCheck, version 1.1.1

(c) 2010, AD



\\.\C: --> \\.\PhysicalDrive0



Size Device Name MBR Status

--------------------------------------------

372 GB \\.\PhysicalDrive0 Windows 7 MBR code detected





Done! Press ENTER to exit...

 

[Broni]

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt"

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

 

[2plus2isjoe]

Here we are!

 

[Broni]

How is redirection now?

Please, delete your GMER file, download fresh one and post new log.

 

[2plus2isjoe]

I think it's still happening actually, but it seems a little intermittent. Thanks for the help so far

Here's the new log:

 

[Broni]

Yeah, I'm not happy with GMER results...

Note: If you have a previous version of TDSSKiller downloaded please delete it now and download a fresh copy using the links provided below

Download TDSSKiller and save it to your Desktop.
Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

"%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
When it is done, a log file should be created on your C: drive called TDSSKiller.txt please copy and paste the contents of that file here.

 

[2plus2isjoe]

Sorry, but it's not creating any log file...

 

[Broni]

Did you check in C:\ folder for TDSSKiller.txt?
Does the tool run at all?
Did you retry?

====================================================================

Download Bootkit Remover to your Desktop.

• You then need to extract the remover.exe file from the RAR using a program capable of extracing RAR compressed files. If you don't have an extraction program, you can use 7-Zip: http://www.7-zip.org/
• After extracing remover.exe to your Desktop, double-click on remover.exe to run the program (Vista/7 users,right click on remover.exe and click Run As Administrator.
• It will show a Black screen with some data on it.
• Right click on the screen and click Select All.
• Press CTRL+C
• Open a Notepad and press CTRL+V
• Post the output back here.

=========================================================================

 

[2plus2isjoe]

Ah my bad, I should really learn to read through things properly. Should I still run Bookit Remover?

 

[Broni]

Please do. TDSSKiller log is clean.

 

[2plus2isjoe]

Here are the Bookit results:

Bootkit Remover version 1.0.0.1
(c) 2009 eSage Lab
www.esagelab.com

\\.\C: -> \\.\PhysicalDrive0
MD5: bb4f1627d8b9beda49ac0d010229f3ff

Size Device Name MBR Status
--------------------------------------------
372 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


Press any key to quit...

 

[Broni]

It's clean too...

Download OTL to your Desktop.

* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:



netsvcs
drivers32 /all
%SYSTEMDRIVE%\*.*
%systemroot%\system32\Spool\prtprocs\w32x86\*.dll
%systemroot%\system32\*.wt
%systemroot%\system32\*.ruy
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\system32\spool\prtprocs\w32x86\*.tmp
%systemroot%\*. /mp /s
/md5start
/md5stop
CREATERESTOREPOINT
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\System32\config\*.sav
%systemroot%\system32\user32.dll /md5
%systemroot%\system32\ws2_32.dll /md5
%systemroot%\system32\ws2help.dll /md5
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs



* Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

• When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

 

[2plus2isjoe]

Here we go!

 

[Broni]

Which browser is getting redirected?

Update your Java version here: http://www.java.com/en/download/installed.jsp
During installation, make sure to UN-check any pre-checked extra "garbage" installation, like Yahoo toolbar, or others.
Uninstall all previous Java versions, through Add\Remove (Programs & Features in Vista/7).

=======================================================================

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  SRV - File not found [On_Demand | Stopped] -- C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe -- (GoogleDesktopManager-110309-193829)
  DRV - File not found [Kernel | System | Stopped] -- C:\Program Files\SUPERAntiSpyware\SABKUTIL.sys -- (SABKUTIL)
  DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\Joe\AppData\Local\Temp\catchme.sys -- (catchme)
  O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
  O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
  O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
  O20 - HKLM Winlogon: VMApplet - (/pagefile) -  File not found
  O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - Reg Error: Key error. File not found
  [2010/07/14 20:20:15 | 000,000,000 | ---D | C] -- C:\Users\Joe\AppData\Local\scmsmnkfk
  [2010/04/26 15:58:12 | 000,256,512 | ---- | M] () -- C:\Windows\PEV.exe
  
  
  :Services
  
  :Reg
  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
  "EnableFirewall" =dword:00000001
  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
  "EnableFirewall" =dword:00000001
  
  :Files
  
  :Commands
  [purity]
  [emptytemp]
  [emptyflash]
  [resethosts]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

 

[2plus2isjoe]

I'm being redirected on Firefox. Reinstalled Java, here's the Run Fix log:

 

[Broni]

...and:

Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

Can you check, if IE is getting redirected as well?

 

[2plus2isjoe]

Right, now neither Firefox nor IE are redirecting. Do you think you've fixed it or will it just pop back up again?

Here's the second OTL log:

 

[Broni]

I was hoping, Combofix fixed it, since it found one seriously infected system file...
In any case, I'm glad, redirection is gone.
We still need to run one more scan, so keep checking....

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.


2. Go to Kaspersky website and perform an online antivirus scan.

1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

• Spyware, Adware, Dialers, and other potentially dangerous programs
  [*] Archives
  [*] Mail databases

6. Click on My Computer under Scan.
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

 

[2plus2isjoe]

Sorry for the wait there! Here's the Kaspersky log:

 

[Broni]

Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.

====================================================================

We're almost there...
We have one backup system file infected, so we have to take care of this.

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :Files
  C:\Windows\winsxs\x86_microsoft-windows-t..niportdisplaydriver_31bf3856ad364e35_6.1.7600.16385_none_d4b17a3e9f928d55\RDPCDD.sys|c:\windows\system32\DRIVERS\RDPCDD.sys /replace
  
  :Commands
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

 

[2plus2isjoe]

I ran the program, but no log was created after the reboot...

 

[2plus2isjoe]

Here is the Quick Scan log:

 

[Broni]

Let's try one more time with different code...

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  
  :Services
  
  :Reg
  
  :Files
  C:\Windows\winsxs\x86_microsoft-windows-t..niportdisplaydriver_31bf3856ad364e35_6.1.7600.16385_none_d4b17a3e9f928d55\RDPCDD.sys|c:\windows\system32\DRIVERS\RDPCDD.sys /replace
  
  
  :Commands
  [purity]
  [emptytemp]
  [emptyflash]
  [resethosts]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.