Apples2009
Posts: 8 +0
Hello
I would be really grateful for some help with fixing my computer (I have very limited experience in this area!!)
Okay so I think I started off with the google redirect virus because google searches on firefox suddenly started redirecting to other sites. Then I started getting error messages in the start bar (like around the place where it says the time..) The messages said stuff like files are corrupt, please run chkdsk. I tried to but the computer won't let me. Also it says stuff like waol.exe is a corrupt file.
Then I tried system restore but nothing happens. And then another message kept coming up saying something about a file not being saved and deleted (though that's stopped now).
I then downloaded MBAM and MBAM found a 100 trojan things including a trojan.vundo. I used MBAM to get rid of them and it seemed okay but then the redirecting started happening about 20 minutes later.
I then ran SAS and it found more trojans but the computer closed itself down (blue screen).
So I'm running MBAM again though it hasn't found anything yet. I also used goored but it hasn't really worked, I don't think.
I can't backup because the usb ports do not work (my usb key can't be read and the external hard drive won't start the back up program).
I can't download norton antivirus from the cd either.
I will attach the DDS file and the current goored log.
Sorry that this message is so long - I am feeling a bit helpless with all these problems!
Please tell me if I need to post any other things because I've never done this before so I'm not sure...
Thank you in advance for even reading this message!
xoxo
I would be really grateful for some help with fixing my computer (I have very limited experience in this area!!)
Okay so I think I started off with the google redirect virus because google searches on firefox suddenly started redirecting to other sites. Then I started getting error messages in the start bar (like around the place where it says the time..) The messages said stuff like files are corrupt, please run chkdsk. I tried to but the computer won't let me. Also it says stuff like waol.exe is a corrupt file.
Then I tried system restore but nothing happens. And then another message kept coming up saying something about a file not being saved and deleted (though that's stopped now).
I then downloaded MBAM and MBAM found a 100 trojan things including a trojan.vundo. I used MBAM to get rid of them and it seemed okay but then the redirecting started happening about 20 minutes later.
I then ran SAS and it found more trojans but the computer closed itself down (blue screen).
So I'm running MBAM again though it hasn't found anything yet. I also used goored but it hasn't really worked, I don't think.
I can't backup because the usb ports do not work (my usb key can't be read and the external hard drive won't start the back up program).
I can't download norton antivirus from the cd either.
I will attach the DDS file and the current goored log.
Sorry that this message is so long - I am feeling a bit helpless with all these problems!
Please tell me if I need to post any other things because I've never done this before so I'm not sure...
Thank you in advance for even reading this message!
xoxo