Google redirects search results

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nomads123

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Hi
I hope you can help me. For the last week or so when I search in google and click on the results, I am directed to the wrong web page and then am unable to use the back button to get back to the original search results.

I've followed the 8 step cleaning process, fixed the problems and have attached my latest logs.

I have changed my host to a more secure one and reset IE.

Could anyone point me in the right direction to help solve this.

Many thanks

N
 
Hello nomads123

Did you remove anything with MBAM and SAS then scan until clean?

Do the below attach logs back!

Download SDFix to Desktop.

http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

On Desktop run SDdFix It will run (install) then close.

Then reboot into Safe Mode

As the computer starts up, tap the F8 key several times.

On the Boot menu Choose Safe Mode.

Click thu all the prompts to get to desktop.

At Desktop
My Computer C: drive. Double-click to open.

Look for a folder called SD Fix. Double-click to enter SD Fix.

Double-click to RunThis.bat. Type Y to begin.

SD Fix does its job.

When prompted hit the enter key to restart the computer

Your computer will reboot.

On normal restart the Fixtool will run again and complete the removal process then say Finished,
Hit the Enter key to end the script and load your desktop icons.

Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
Attach the Report.txt file to your next post.
=========================================
Download ComboFix

NOTE: If you have had ComboFix more than a few days old delete and re-download.

Get it here: https://www.techspot.com/downloads/5587-combofix.html
Or here: http://subs.geekstogo.com/ComboFix.exe

Double click combofix.exe follow the prompts.

When finished, it will open a log.
Attach the log and a new HJT log in your next reply.

Note: Do not click combofix's window while its running. That may cause it to stall.

Mike
 
Thanks so much for your reply Mike.

A quick question, I use McAfee virus scan should I disable this before downloading SDfix? I only ask because I just downloaded it and McAfee tried to block it so I said to allow it. McAfee then said that it had found a trojan and had removed the trojan.

Thanks again for your help.

N
 
Hi there
I've run the SDfix and have attached the log.

I've run combofix. It did not produce a log when it was finished and just gave a message saying 'cannot rename combofix to combofix[1]' and McAffee gave a message saying it removed a trojan even though I had disabled it! I've searched for the log but can't seem to find it.

I've also attached a new HJT log.

Sorry for the delay in replying, work has been getting in the way of sorting this out!

Thanks

N
 

Attachments

  • Report.txt
    369 bytes · Views: 6
Morning

Start-Run
type
combofix /u
Click OK

This uninstalls combofix

Now redownload ComboFix but run only in Safe Mode where mcafee should not be running!

Attach log!

Then..

Update then run SAS
Click Preferences-Repairs
Then counting down from top do the following entries
Click Preferences-Repairs

Numbers 6, 8, 11, 12, 13, 15,18, 19, 20, 21, 22, 24, 25, 26 and 27!

Reboot the test for Google redirecting! let me know!

Mike
 
Hi Mike
I ran combofix in safe mode. However it said that I didn't have windows recovery console. It couldn't install as in safe mode I wasn't connected to the internet.

The scan completed and I saved the log but the computer now is sitting with a black screen and 'safe mode' written in each bottom corner, I'm not sure where to go from here, could you advise?

thanks

N
 
Thanks! As you can tell I'm a bit of a novice!

Got to go to work now, so will rerun superantispyware and post logs when I get back.

N
 
Hi Mike

Yes, it works, google is back to normal! I can't thank you enough.

I've attached the combofix log. I suspect I'm not quite finished yet...

N
 

Attachments

  • combofix log.txt
    11.8 KB · Views: 5
Code:
File::
c:\windows\SYSTEM32\E_FD4BEDP.DLL
c:\windows\SYSTEM32\escwiad.dll

Cut for pasting pull to bottom watch the side slider, the above text inside the box.Then open new Notepad document on Desktop then paste and save as CFscript.txt to the Desktop

EXIT ALL BROWSERS before continuing!
You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
Now use your mouse to drag CFscript.txt on top of ComboFix.exe

Follow the prompts.
When it finishes, a log will be produced named c:\combofix.txt. Attach that back here.

Update first then run once more MBAM and SAS in Safe Mode (quick scans)

Mike
 
Good job, you are good to go!

Thread closing-------------------------------------------------------------------

Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

Remove ComboFix
Start-Run
type
combofix /u
Hit enter or click OK.

Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

Save to desktop.

This will remove all the tools we used to clean your computer.


Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

If prompted to Reboot click, Yes.
OTCleanit will delete itself when finished, If not delete it by yourself.

-------------------------------------------------------------------------------------
Run CCleaner again twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
Fantastic cleaner.
-------------------------------------------------------------------------------------
The issues can and are likely found is in System Restore so do the below

Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

Then Start-Programs-Accessories-System Tools-Disk Cleanup
Click OK to accept C:
Select all Boxes
Then click More Options
Here click System Restore and OK to "Are you sure" and the OK to Run.

As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

It clears what is known as Shadow copies which are used by specialized back up programs.

This is if you have the Volume Shadow Copy running which is the default.
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Every two weeks or so, run MBAM and SAS until clean.

They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

If they find something they can not clean, then get back to us.

Additionally run CCleaner. ATF-Cleaner and KCleaner.
----------------------------------------------------------------------------------------
I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

It was designed to be used with and to co-exist with other Virus scanners.

Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

It's like looking at it with 2 sets of eyes and from a different angle.

It works like some Firewalls do to learn what is good/bad.

After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

As it queries you about the prompt to help you determine to approve or not you can google it with one click.

http://www.threatfire.com/Download/
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Look at http://www.javacoolsoftware.com/spywareblaster.html

Run SpyBot ocassionally and use the Immunize function.
http://www.safer-networking.org/en/download/

I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

A Disk Scan (chkdsk) and Defrag are in order.

Mike
 
Thanks so much Mike, your help and patience has been much appreciated.

Will definitely come back for help if I get any future problems.

N
 
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