Google results redirects

Status
Not open for further replies.
problem: google results redirects me to different pages, unrelated to the intended pages. also, i noticed that my windows defender and mcafee oas stop functioning properly around the same time. i couldn't get the latest definitions from windows defender and i couldn't enable on-access scan for mcafee.

after completing the 8-steps, only windows defender seems to be working properly. also, it seems that google results no longer redirects me to different pages.

pls reviews the logs and recommend whether anything else needs to be done
thx in advance
 
Hello mimosa, sorry for late response.

It looks like you have two antivirus programs running ->

"Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and will typically cause your computer to crash, and will provide less protection.
Not more."

Remove/uninstall from "Programs and Features" in controlpanel:
One of Your antivirus programs

Reboot.

Update malwarebyte, run a complete scan and have it to fix what it find.

Attach new log´s from malwarebyte and hijackthis.

Please tell, how things are running now ?
 
hey touch, thx for replying

both mcafee and windows defender are up to date and running properly. the problem with google is gone.

here are the requested logs:
 
It sounds good, your problems are solved :)

You should Create a New Restore Point to prevent possible reinfection from an old one.
The easiest and safest way to do this is:
Go to Start > All Programs > Accessories > System Tools > System Restore
Select Create a restore point, and Ok it.
Next, go to Start > Run and type in cleanmgr
Select the More options tab
Choose the option to clean up system restore and OK it.
This will remove all restore points except the new one you just created.


I also suggest you read Tony Klein´s article :
So how did I get infected in the first place?
http://www.spywareinfoforum.com/index.php?showtopic=60955
 
Status
Not open for further replies.
Back