Ok, so on November 19th I thought it would be a GREAT idea to download a keygen from Seriall.com, this was one of the worst decisions of my life. I ended up getting a Trojan from it, and whenever I would turn on my computer I would get messages from AntivirusPro 2009 (which I know were phony) telling me that my computer was infected with a virus and it wanted me to install the AntivrusPro 2009 to get rid of it.
My computer then tried to restart itself, but only turned it off and then I got a blue screen that said:
STOP: c000021a {Fatal System Error}
The Windows Logon Process System process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000).
The system has been shut down.
I manually turned off my laptop and restarted it, and when I logged back on AntivirusPro 2009 was installed onto my computer, I proceeded to uninstall it, but I continued to get messages from the program.
Also when I restarted my computer and logged on I got these messages:
Data Execution Prevention – Microsoft Windows
To help protect your computer, Windows has closed this program.
Name: Generic Host Process for Win32 Services
Publisher: Microsoft Corporation
And…
Generic Host Process for Win32 Services
Generic Host Process for Win32 Services encountered a problem and needed to close.
This error occurred on 11/19/2008 at 5:47:50 PM
Please tell Microsoft about this problem. We have created an error report you can send to help us improve.
And also I got...
Svchost.exe – Application Error
The instruction at “0x00401000” referenced memory at “0x00401000”.
The memory could not be “written”
And finally I got reoccurring messages that said…
McAfee® Personal Firewall Plus has timed out waiting for the underlying service to start.
Press ‘Retry’ to try again or press ‘Cancel’ to abort
I ended up downloading Trojan Remover to my computer and I ran it, and it came up with a few things that I removed from my computer, I restarted my computer a couple times and repeated the process of re-running Trojan Remover. When that didn’t work to fix all of the messages I kept getting I ran Anti-Spy and got a list of processes that were a security risk to my system. I think I went a little overboard and quarantined everything that posed a risk, haha… but at least it seemed to work! I restarted my computer… and the messages from AntivirusPro 2009 stopped… from the little balloon from the icon tray.. But I would still get pop-ups telling me to download it and when I would exit out of it, it would take me to a webpage and say that it was downloading it… I would keep exiting out of the window though. But other than that, that problem SEEMS to be fixed.
But now the current problem is that when I try to search for something on Google, it seems like all of the text on the screen is enlarged a bit besides the Web Images Maps News Shopping Gmail and more links in the upper left hand corner. When I try to click on any of the search results, it opens up a new window and redirects me to a random website. Random websites also open up randomly by themselves, and when I disable my wireless network adapter, something keeps trying to connect to the internet.
Trojan Remover detects Adware on my computer when I run it, and every time I choose to remove the reference of the file, but when I restart my computer there still seems to be more.
I remember that when I ran the Trojan remover when I still had the actual Trojan on my computer it also told me that there was a patched driver, if that means anything to anyone, haha. I don’t really know what it would mean, seeing as I am not that computer smart… I mean if I was, I wouldn’t even be in this situation to begin with.
Any help is appreciated! Thanks ahead of time.
My computer then tried to restart itself, but only turned it off and then I got a blue screen that said:
STOP: c000021a {Fatal System Error}
The Windows Logon Process System process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000).
The system has been shut down.
I manually turned off my laptop and restarted it, and when I logged back on AntivirusPro 2009 was installed onto my computer, I proceeded to uninstall it, but I continued to get messages from the program.
Also when I restarted my computer and logged on I got these messages:
Data Execution Prevention – Microsoft Windows
To help protect your computer, Windows has closed this program.
Name: Generic Host Process for Win32 Services
Publisher: Microsoft Corporation
And…
Generic Host Process for Win32 Services
Generic Host Process for Win32 Services encountered a problem and needed to close.
This error occurred on 11/19/2008 at 5:47:50 PM
Please tell Microsoft about this problem. We have created an error report you can send to help us improve.
And also I got...
Svchost.exe – Application Error
The instruction at “0x00401000” referenced memory at “0x00401000”.
The memory could not be “written”
And finally I got reoccurring messages that said…
McAfee® Personal Firewall Plus has timed out waiting for the underlying service to start.
Press ‘Retry’ to try again or press ‘Cancel’ to abort
I ended up downloading Trojan Remover to my computer and I ran it, and it came up with a few things that I removed from my computer, I restarted my computer a couple times and repeated the process of re-running Trojan Remover. When that didn’t work to fix all of the messages I kept getting I ran Anti-Spy and got a list of processes that were a security risk to my system. I think I went a little overboard and quarantined everything that posed a risk, haha… but at least it seemed to work! I restarted my computer… and the messages from AntivirusPro 2009 stopped… from the little balloon from the icon tray.. But I would still get pop-ups telling me to download it and when I would exit out of it, it would take me to a webpage and say that it was downloading it… I would keep exiting out of the window though. But other than that, that problem SEEMS to be fixed.
But now the current problem is that when I try to search for something on Google, it seems like all of the text on the screen is enlarged a bit besides the Web Images Maps News Shopping Gmail and more links in the upper left hand corner. When I try to click on any of the search results, it opens up a new window and redirects me to a random website. Random websites also open up randomly by themselves, and when I disable my wireless network adapter, something keeps trying to connect to the internet.
Trojan Remover detects Adware on my computer when I run it, and every time I choose to remove the reference of the file, but when I restart my computer there still seems to be more.
I remember that when I ran the Trojan remover when I still had the actual Trojan on my computer it also told me that there was a patched driver, if that means anything to anyone, haha. I don’t really know what it would mean, seeing as I am not that computer smart… I mean if I was, I wouldn’t even be in this situation to begin with.
Any help is appreciated! Thanks ahead of time.
(after Virus\Malware\Rootkit removal, or even during!)
