Hey guys, I just saw a thread that sounds similar to this but I decided to make my own thread because the rules warn us not to follow other people's directions. Hopefully I'm not too much of a bother. Basically, I have a problem where clicking on search results in Google will redirect me to a completely different page, some sort of fishy search engine site. Not only that, Firefox will sometimes randomly open up a new tab addressed "www.google.com/webhp" which I don't think is the real Google at all and I immediately close it. I'm not sure if this is related, but around the same time I got this problem, clicking on my Firefox quick launch button, or double clicking on the shortcut won't open up a window of Firefox, and instead I have to double click on one of those internet address shortcuts which lead to a specific site and then go to whichever site I want. Also, I often get an error message saying "generic host process for win32 services has encountered a problem". This'll turn my taskbar into the classic Windows XP theme, and completely shut off my sound and volume control, and maybe 5 to 10 minutes later, it disconnects my internet connection. I know this seems a lot at once, but it just suddenly started happening 2 or 3 days ago, and I'm not sure of what the cause of this is. Anyway, I managed to follow the 8 steps and got the log files. I'll copy paste them into separate posts if that's okay.