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Graphic adapter help DirectX 9.0c

By Rasberry2008 · 166 replies
Sep 18, 2004
  1. Hi, I recently bought the sims 2 and in order for it to work you need to have DirectX 9.0c, so i downloaded it but its still not working and keeps on saying that i need to check that i have compatible graphic adapters and the correct drivers. How do i know which graphic adapters are correct for me? and the correct drivers?...
  2. Nic

    Nic TechSpot Paladin Posts: 1,549

    Did you even bother to read the readme.txt file on the CD?
    [Hint: Use the latest drivers with your card]

    Alternatively you can visit this page ...


    * 800 MHz processor
    * 256 MB RAM
    * Windows(R) XP, Windows ME, Windows 98 or Windows 2000 Operating System.
    * At least 3.5 GB of hard drive space
    * A T&L-capable video card with at least 32 MB of video RAM.

    Supported video cards:

    ATI Radeon(TM) series (7000 or better)
    VE series (see note below)
    7000, 7200, 7500
    8500, All-In-Wonder 8500
    9000, 9200, 9500, 9600, 9700, 9800
    X300, X600, X800

    NVIDIA(R) Quadro(TM) series
    Quadro, Quadro2, Quadro4

    NVIDIA GeForce series (GeForce2 and better)
    GeForce 2
    GeForce 3, 3 Ti
    GeForce 4, 4 Ti, MX 420, 440
    GeForce FX 5200, 5600, 5700, 5800, 5900, 5950
    GeForce 6600, 6800

    Intel(R) Extreme Graphics (see note below)
    82845, 82865, 82915

    NOTE: If you have a non-T&L capable video card, such as Intel Extreme Graphics or Radeon VE series, then you need at least a 2.0 GHz processor.
  3. Bug

    Bug TS Rookie Posts: 79

    To find out which graphics adapter you have, please perform the following:
    1. Click the start menu
    2. Click run
    3. Type dxdiag, and click Ok
    4. From the Display tab, you should be able to locate the name of the adapter

    If you have an ATI card, proceed to:

    If you have a nVidia card, proceed to:

    If it lists another manufacturer, please provide this information for further assistance. You may also wish to contact the support for SIMS2 at the link below, but we are always willing to help out.


  4. VrguitarZw

    VrguitarZw TS Rookie

    I have an SiS so that wont work??
  5. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Some SiS chips might work, some might not. Which one do you have?
  6. EVDV

    EVDV TS Rookie

    video card

    I'm trying to play Sims 2 don't have the correct graphic adapter.

    My Computer: IMB thinkpad 26472TG
    Graphic adaptor: S3 Graphics SuperSavage/IXC IBM
    Total memory 16MB

    I went to a computer store and asked for any one of the supported video cards, but they said you don't get external video cards for laptops and there is nothing I can do other than buying a new computer.

    Is this correct? Please help.
  7. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Welcome to TechSpot Forums

    You could try these drivers (if you have Win2k/XP), but still the chip has too little video memory (Sims 2 requirements say 32 MB, although it might work with less) and it's probably too slow for it to be playable.

  8. LNCPapa

    LNCPapa TS Special Forces Posts: 4,247   +448

    You sure you will be able to get Sims 2 running on that setup? It will be rough at best:

    Supported video cards (and the more video memory the better):

    ATI RadeonTM series (7000 or better)
    Radeon 7000/VE series (non-T&L; requires 2.0 GHz processor)
    7200, 7500
    8500, All-In-Wonder 8500
    9000, 9200, 9500, 9600, 9700, 9800
    X300, X600, X800

    Nvidia® QuadroTM series
    Quadro, Quadro2, Quadro4

    Nvidia® Geforce series (GeForce2 and better)
    GeForce3, 3 Ti
    GeForce4, 4Ti, MX 420, 440
    GeForce FX 5200, 5600, 5700, 5800, 5900, 5950
    GeForce 6600, 6800

    Intel® Extreme Graphics (non-T&L; requires 2.0 GHz processor)
    82845, 82865, 82915
  9. EVDV

    EVDV TS Rookie

    Thanks for the replies.
    No mercy indeed.
    Nothing to do, but get a better set-up.
  10. silent1903

    silent1903 TS Rookie

    Me too, my niece bought Sims2 and the graphics card won't work. I don't know her pc well but it is an emachine with a Sis 650 Rev00 graphics card using the sisgrv.dll driver version If anyone can point me to a driver for it that supports DirectX 9.0 to get it to work she (and I) will be very grateful.
  11. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

  12. ellenkingsman

    ellenkingsman TS Rookie

    sims 2

    Hello , i was wondering if any of you who had promblems with the sims2 card chip thinging, were eventually able to get your game to work and how?
  13. tmbuk3

    tmbuk3 TS Rookie

    same type of problem w/sims2. running xp pro on a vaio notebook, ati 7500 dll ver - frezzes after start, unbootable error indicates video device driver failed. my vaio model pcg-grx500p does not appear on Sony support web site so unable to find correct video driver. ati sends me to the sony web site, sony not replying :)<)
  14. sims2gal21

    sims2gal21 TS Rookie

    I need help too...I have a Intel (R) graphics controller...how can I tell if it's a non T&L? It doesnt say anything about T&L so I dunno if anyone could help me ASAP I would appricate it...message me on AIM weightloss10121 thanks a bunch...hurry I want to play my SIMS2 thanks.
  15. silent1903

    silent1903 TS Rookie

    I found the correct driver from this website, thanks very much for that. Installed the driver for the Sis video card. works fine now, maybe a touch jerky in places but haven't seen how it is supposed to run.
    I am very popular in the house now!
  16. abcHELPme

    abcHELPme TS Rookie

    The Sims2 Adater Thing

    I dont get this at all. Can someone tell me by Aol Instant Messanging me at SlpKnT24D Thanks. Also do you have to buy anything? I dont think you do.... anyway thANKS.
  17. menuboy

    menuboy TS Rookie



    The computer I usually use is to slow for Sims 2. So my brother let me use his computer. It worked fine till yesteray when it said that graphics thing. I don't know much about computers and if I mess up my brother's I am doomed. Do you know what is wrong for it to just change like that?

    Oh yea, my brothers computer is running on xp
  18. ragnarokblast

    ragnarokblast TS Rookie

    Sims 2

    I recently brought the Sims 2 and installed to the computer. But the game run very slow and it takes long time. I have the graphic card and other things.
    And my pc is window xp. I ask my sister why the game run so slow? She say is the memory problem and the pc memory is 96MB RAM.
  19. life willxgo on

    life willxgo on TS Rookie

    i got sims 2 today for christmas and it keeps saying "failed to find any directx 9.0c compatibale graphics adapters in this system" and ive been clicking these links people have been saying to download stuff from and hres my info

    name: sis 650_651_740
    manufacturer: sis
    chip type: sis 651 rev 00

    main driver: sisgrv. dll

    can someone please email me atemail removed

    and pllllllease help me figure this out :D
  20. kotchyboy

    kotchyboy TS Rookie

    Please help!

    my girlfriend brought sims 2 the other day.i installed it all but it then says Directx has problems.I tried to install it off the 1st disc but still no joy.
    She doesnt have the internet so what should i do cause i cant download any upgrades.i cant even download it to a floppy cause there isnt enough space.
    please if anyone could help i would really appriciate it.
  21. Sunflowers29

    Sunflowers29 TS Rookie

    Problems Problems

    Gee i too have problems with sims 2. I guess it doesnt work because i have the stupid, Intel(R) 82810E Graphics Controller. Because i have downloaded the DirectX 9.0c and it says it has been downloaded but when i try to play sims 2 it says i dont have it downloaded and that i need all the other adapters.

    I dont get it, I can play all other sims like Sims Deluxe and all the expansion packs and that calls for a DirectX 7.0 which i guess i have.

    My pc is a hp pavilion 510n, 1.2Ghz, 256 Memory. My video card does have 32 MB.

    Can someone help me please??? Do i need to buy a new graphics card? If so, how much are they usually?


    I just checked my system and this is what it says:

    System Manufacturer: HP Pavilion 04
    Processor: 1200MHz
    Memory: 254MB RAM
    Page file: 263MB Used; 361MB available
    DirectX Version: DirectX 9.0c

    So i do have the directX. So why cant i flipping use sims 2??? Its my stupid Graphics card isnt it???

  22. shlulu62

    shlulu62 TS Rookie

    sims 2 trouble

    okay i dont know much about computers all i know is that every time i try to play the sims 2, a little dialog box pops up saying "Failed to find any DirectX 9.0c compatible graphics adapters in this computer! Please make sure you have the latest drivers provided by the manufactureer. The application will now terminate." my computer is a 2001 (microsoft) windows xp. i used the diagnostic tool thingamajig, and it says
    --name: S3 Graphics ProSavageDDR
    --Manufactureer: S3 Graphics, Inc.
    --Chip Type: S3 P4M266
    --DAC Type: S3 SDAC
    --App. Total Mem.: 32.0 MB
    --Current Display Model: 1024 x 768(16 bit) (75 Hz)
    --Moniter: Plug and Play Moniter
    Can somebody please help me? do i have to take my computer in and have someone put the graphics adapters onto it or can it be downloaded off of the internet? i really want to play the sims 2, but i cant without a graphics adapters; please help!
  23. xoxsweetdreams

    xoxsweetdreams TS Rookie


    I have the same problem and the same driver and all that..someone please help mee :)
  24. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Welcome to TechSpot

    You probably need this driver.
  25. Utterchaos

    Utterchaos TS Rookie Posts: 19

    looks like lots of people are having problems with the sims2.... mine is very weird...i have ProSavage8 2D/3D graphics~not supported for the game.i was able to play the sims2 wit only a slight problem cuz i have 224Mb RAm...slightly less than specified. i just brought the sims2 university..i got the directx 9 problem so i downloaded it...now i get a message comin up saying that it was unable to find any Directx 9 compatable graphic adapters..kinda weird or i woodnt have been able 2 run the sims2 in the first place!!![/B] :dead:
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