Graphic adapter help DirectX 9.0c

By Rasberry2008 ยท 166 replies
Sep 18, 2004
  1. Shelique

    Shelique TS Rookie

    LOL okie thank you sooo much
  2. MurtonFan

    MurtonFan TS Rookie

    Okay here's one for you guys (same issue - sims2 won't play because I don't have DirectX 9.0c compatable graphics adapter) - I ran the DirectX diagnostic tool, and under display it tells me that the name and manufacturer, chip type, etc is 'n/a'. So that can't possibly be good.

    The only other info I can gather is that its just using a generic video driver, something called VGA. I feel like the biggest computer retard ever.
  3. luvhuffer

    luvhuffer TechSpot Paladin Posts: 443

    Some specs MurtonFan? Do you have a video card? it sounds like you're still set up to run onboard graphics if that's applicable. If you do have a card, look for a BIOS entry saying something like Init Display First. Make sure it's set to whatever kind of card you have.
  4. MurtonFan

    MurtonFan TS Rookie

    As for specs, all I know is that it has a 3.20GHz processer, 1022MB RAM, and DirectX v9.0c (4.09), and I hate to admit this but I really don't know how to check to see if it has a video card or not, let alone what BIOS entry it has.

    I wasn't kidding when I said I was computer retarded. Thanks so much for the help, I appreciate it. :)
  5. luvhuffer

    luvhuffer TechSpot Paladin Posts: 443

    Download Everest Free Edition here Open the program and click on display, then PCI/AGP Video and see what it says for display adapter. Does your computer have a brand name and model number?
  6. MurtonFan

    MurtonFan TS Rookie

    Okay the display adapter is ATI Radeon X300 (RV370) and the system name and model is Dell Dimension 8400, its not very old I don't believe.

    Thanks again for the help.
  7. luvhuffer

    luvhuffer TechSpot Paladin Posts: 443

    ATI 128MB PCI-Express x16 (DVI/VGA/TV-out) Radeon X300 SE

    This driver should be yours. Save it to your hard drive, then double click on the installer icon and it should install by itself. Scroll down on the download page for instructions. And yes that video card is 9c compatable, and should play the Sims2 OK. If you have problems post back.

    Don't feel bad. We were all computer retards once.
  8. MurtonFan

    MurtonFan TS Rookie


    Yay! Thank you SO MUCH! I was very impressed by the fast repsonse, I figured I'd never hear from anyone. I'll definitely come back if I ever have other computer issues.

    Thanks again for helping a techno-tard out! :)
  9. G@mE_FrEaK

    G@mE_FrEaK TS Rookie

    ok well i have the problem wen i get an error message saying make sure u have the DriverX 9.0c installed and well i have installed it like 5 times already and rebooted my computer !?!? and i don't know why its still not workin ?!
  10. N3051M

    N3051M TS Evangelist Posts: 2,115

    As the previous questions asked prior: what are your system specs?

    To use the 3D aspect of DX9 (which most games need) you must have an "external" or compatible video adaptor. Having trouble finding what your specs are? go up a couple of posts to luvhuffer's (#55) and download everest as linked..
  11. Tedster

    Tedster Techspot old timer..... Posts: 6,002   +15
  12. Asoenix

    Asoenix TS Rookie

    Like everyone else, it seems, I keep getting the pesky DirectX 9.0c notice whenever I try and play Sims 2. The odd thing is that I had played it on this computer before (about a year ago) with no complications.

    Sorry if I'm not giving the right specs that you need... I'm not very good with the more technical parts of computers. xD

    Intel Celeron-S, 1400 MHz with Windows XP Home Edition
    Intel(R) 82810E Graphics Controller

    Also, since luvhuffer had MurtonFan post the info under PCI/AGP Video in EVEREST, I figure I might as well add mine in case it's needed - it's Intel i752.

  13. N3051M

    N3051M TS Evangelist Posts: 2,115

    you will need to download the latest drivers for your motherboard and graphics card/adaptor and have the latest patches for your game. It is a common problem with intel graphic adaptors (they do not natively support 3d as good as proper video cards)
  14. Asoenix

    Asoenix TS Rookie

    Okay, I installed the Sims 2 patch and it's still not working. I wasn't quite sure what to look up for the motherboard/graphics card... so far I've been unable to find drivers for Intel i752 for WinXP, nor can I find drivers for the Intel 82810E Graphics Controller.

    If anyone could help, I'd greatly appreciate it! Thanks!
  15. saneinsanity

    saneinsanity TS Rookie

    I have tried everything that you have been telling I have the right video card and even got a new one but I keep on getting that stupid error button.
  16. N3051M

    N3051M TS Evangelist Posts: 2,115

  17. saneinsanity

    saneinsanity TS Rookie

    How can I find out the name. I went to best buy and ask one of the guys on the geek squad. it was the one that was ask as a requirement on the sims 2 case. Please help me I just got sims 2 pets it worked fine intill my sister reboted the system now it gives me that directx 9.0 error. the old sims work but this wont.
  18. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Sounds a bit odd that it stopped working after a restart.

    Does that "old Sims" mean Sims 1 or 2?
  19. GeekieNick101

    GeekieNick101 TS Rookie Posts: 373

    The sims 2 cant run oon 96mb of ram, 256mb is the min. I rn my sims on 1 gb of ram and it works fine.
  20. saneinsanity

    saneinsanity TS Rookie

    sims 1. and now it gives me some error about directx 9.0. this happened once before and i had to change the target to -w and the color to 16 bit. later me and my dad got a new graphic card it works really well until my sister reset the computer now it wont work. I am very confused.
  21. N3051M

    N3051M TS Evangelist Posts: 2,115

  22. silentxriot

    silentxriot TS Rookie

    I'm having the same problem. I get the "Failed to find any DirectX 9.0c compatible graphics adapter..........." Error message, and I have the Direct X 9.0c installed. All I've managed to gathe from searching for answers is that I may not have the correct graphics card. Which doesn't help, because I have no idea what that is anyways.

    But I did what the earlier post said:

    "To find out which graphics adapter you have, please perform the following:
    1. Click the start menu
    2. Click run
    3. Type dxdiag, and click Ok
    4. From the Display tab, you should be able to locate the name of the adapter"

    and I'm currently on the Display tab and cannot find where it says anything about an adapter.
    The page looks as follows:


    Please Help.

    You can contact me atemail removed.
  23. N3051M

    N3051M TS Evangelist Posts: 2,115

    here you go: [​IMG]

    Intel graphics adapters don't go well with playing games. Go a few posts above and click on the link that i posted on Intel to find out more info.

    The main component that the game is trying to find is the 3D component of DirectX, and with an onboard chip like that, unless its updated and such it (and even then) some don't even support 3D anyways. Although some games do offer workarounds eg: sims 2 in windowed mode etc.

    You have two options, live with the intel and find the fixit for it or get a proper dedicated video card...
  24. silentxriot

    silentxriot TS Rookie

    Thanks for your help. I found out yesterday from a friend that I needed a video card. But do you have any ideas on where I can get one and approx. how much it will cost?
    Because if it costs too much, I'd rather just get rid of the game.
    Also, my family and I were planning on purchasing a new computer around income tax refund time :) Do you know if newer computers come with the dedicated video card you're talking about, or can they only be purchased separately and put on your computer?
  25. benj.sinister

    benj.sinister TS Rookie


    The story went like this:

    Before, I was able to play the Sims 2.. I upgraded my Windows XP version to Windows XP SP2. When I opened the Sims 2 it says that I have no compatible DirectX9.0c graphics adapter. I downloaded EVEREST HOME Edition.. It says I have a Display adapter - VIA/S3 Unichrome Pro and also a 3D accelerator.

    The problem I think is my system cannot detect my DISPLAY DRIVER.. In dxdiag, it says I'm using the generic video driver. It says my main driver is: vga.dll.. Anyone who can help me? I think it cannot detect video driver and disabled the graphics controller. How can I enable the graphics controller?

    anyone, please mail me I would greatly appreciate it!email removed
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