Graphic adapter help DirectX 9.0c

By Rasberry2008 ยท 166 replies
Sep 18, 2004
  1. franzrebs

    franzrebs TS Rookie

    Same here, but it's better than not being able to play at all
  2. Yue-eternal

    Yue-eternal TS Rookie

    Yep. You're right. =D
  3. tech_challenged

    tech_challenged TS Rookie

    Hello i am having the same problem...i cant play sims 2.
    I get the message Der is no Directx9 compatible graphic adapters in the system.
    I have enlisted all the informtion about my system ..plz help i am in urgent need( have bought lal the expansion packs as well but cant play any!! :(
    The system is using the generic video driver. Please install video driver provided by the hardware manufacturer.
    To test DirectDraw functionality, click the "Test DirectDraw" button above.
    Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.

    The name of my video card is:
    Intel 82845G/GL/GV Graphics Controller

    Operating System: Windows XP Professional (5.1, Build 2600)
    System Manufacturer: n/a
    System Model: n/a
    BIOS: Award Modular BIOS v6.0
    Processor: Intel(R) Celeron(R) CPU 1.70GHz, ~1.7GHz
    Memory: 248MB RAM
    Page File: 330MB used, 276MB available

    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: /PackageInstall
    DxDiag Version: 5.03.0001.0904 32bit Unicode

    Display Devices
    Card name:
    Chip type:
    DAC type:
    Device Key: Enum\
    Display Memory: n/a
    Current Mode: 800 x 600 (32 bit) (1Hz)
    Monitor Max Res:
    Driver Name: vga.dll
    Driver Version: 5.01.2600.0000 (English)
    DDI Version: unknown
    Driver Attributes: Final Retail
    Driver Date/Size: 8/18/2001 06:00:00, 9344 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: vga.sys
    Mini VDD Date: 8/18/2001 06:00:00, 19584 bytes
    Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
    Vendor ID: 0x0000
    Device ID: 0x0000
    SubSys ID: 0x00000000
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel:
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Not Available
    D3D Status: Not Available
    AGP Status: Not Available
  4. N3051M

    N3051M TS Evangelist Posts: 2,115

    you need to install Intel drivers. Go follow my link below on games, half way down the page provides you with a shortcut to Intel's website where you can find the drivers at.
  5. cookie03

    cookie03 TS Rookie


    When I saw that the problem with my SiS 650 card and DirectX 9.0 problem was solved i was really happy!! But then I clicked on the link to download the thingy that fixed it but then it came up with that 'page cannot be displayed/cannot find server' thing. I was just wondering if anyone knew another place that i culd download it from. please :D.
  6. N3051M

    N3051M TS Evangelist Posts: 2,115

    there's always google.. just try and type in the name of the driver and there maybe other hosts that have it, or try the website again tomorrow or some other pc...
  7. ejm1224

    ejm1224 TS Rookie

    Hi there, I'm hoping someone can help me out... I'm running windows (XP Home Edition 5.1, Build 2600) through boot camp on my MacBook Pro and I've been getting the error message when I try to play The Sims. Here's my info:

    System Manufacturer: Apple Computers, Inc.
    System Model: MacBookPro2,2
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM)2 CPU T7400 @ 2.16 GHz (2 CPUs)
    Memory: 1008MB RAM
    Page file: 88 MB used, 2336MB available
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    Video Card Name: n/a
    Approx. Total Memory: n/a
    (The Video Card Name is listed as unavailable under the display, but according to apple, it's an NVIDIA GeForce 8600M GT graphics with 128MB SDRAM)

    I hope I listed everything needed. Help is greatly appreciated!
  8. kel555

    kel555 TS Rookie Posts: 36

    I have the same problem...I know it has to work..because it has worked before just last week till I have to reinstall windows again.

    Windows XP
    Manufacturer: NVIDIA
    Model: AWRDACPI
    BIOS: Award Modular BIOS v6.00PG
    Processor: AMD Athlon
    Memory: 1024MB RAM
    DirectX Version: DirectX 9.0c

    the display part it says all n/a
  9. N3051M

    N3051M TS Evangelist Posts: 2,115

    kel555 - you'll need to find out your graphics adapter/card and install the relevant drivers for it.

    ejm1224 - you also need to find the windows geforce drivers for your mac.. unfortunately i'm not familiar with bootcamp so i don't know of how to resolve this problem exactly (just taking a guess since its winxp) but you can get a second opinion from the mac or bootcamp forums or ask the guys at the mac section (alternate OS) here at techspot :)
  10. sara

    sara TS Rookie


    hey i need sum help i have installed the new sim game bonvoyage and the graphic adapter isnt rite i have windows xp and my card is NVIDIA geforce mx 440 if thats riet can someone please help me with this? thank you im not sure what im suppose to let you know to help me i dont really know what to say
  11. nickc

    nickc TechSpot Paladin Posts: 923   +11

    sara, could u also give the specs of the whole computer, just a thought it sounds like u need a better video card but u may have to start by upgrading the whole computer.
  12. yellowcardjb

    yellowcardjb TS Rookie

    Okay my Sims Family Fun Stuff has worked since I first got it, around Christmas. But recently it has done the weird 'DirectX 9.0' thing. The only thing I did different was I downloaded a iTuned update, but I don't know how that would change anything...?

    Computer Name: DELL8400
    Operating SystemL Microsoft Windows XP Home Edition
    System Manufacturer: Dell Inc.
    System Model: Dimension 8400
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A01
    Processor: Intel Pentium 4 CPU 3.00GHz
    Memory: 510MB RAM
    DirectX Version: DirectX 9.0c
  13. iknownothing

    iknownothing TS Rookie

    Sims2 Bon Voyage

    Hi all.
    As my name suggests, I don't know much about computers at all! My little brother has just bought Sims 2 Bon Voyage. I already have Sims 2 and can play that without any problems. But we can't install Bon Voyage because of the whole DirectX 9.0c graphic adapter problem that everyone else seems to have. So here are my Specs or w/e their called. I hope this is all I need.

    Operating System: Microsoft Windows XP Home Edition (5,1, Build 2600)
    System Manufacturer: Optima
    System Model: WorkPro/MyPC D9 Series
    BIOS (NFI what this is, but this is what it says): BIOS Date: 09/14/05 18:28:16 Ver:08.00.10
    Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz 92 CPUs)
    Memory: 502MB RAM
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    Name (not sure if I'm looking at the right thing for this?): Intel(R) 82915G/GV/910GL Express Chipset Family
    Approx. Total Memory: n/a

    Thanks in advance,
    Jess! :)
    P.S: Please reply ASAP! School hols are nearly over for me! LOL.
  14. johnny411

    johnny411 TS Rookie

    i need help!!!

    i just got the sims 2 deluxe and when i installed it it said

    Failed to find Directx9.0c compatible graphic adapter.

    My computer is a Microsoft Windows XP Home Edition.

    My graphics card is Intel (R) 82815 Graphic Controller. The manufacturer is the Intel Coporation, and the chipset is Intel (R) 82815

    The Main driver is i81xdnt5.dll, Version # 6.13.0001.2872.

    Please help me i need it. tell me all procedures any of you know to help me with this
  15. simsnerd

    simsnerd TS Rookie


    I got The Sims 2 for Christmas and i installed the game and it won't let me play it because i don't have that DirectX9.0 thing. I installed that DirectX and it still won't let me play it...

    I have a XP
    Name:Sis 650
    CHIP TYPE: SIS 650 REV 00

    please help me
  16. Teacher

    Teacher TS Rookie

    Sims2 Direct X 9.0c Graphics Adaptor Error

    Hi, new here and I'm sorry - I know this has been asked a thousand times before (I've read all the threads but not found an answer that works for me!)

    My daughter was previously running Sims 2 on my laptop with no problems.

    It is a Dell Inspiron 6400. It has a Mobile Intel (R) 945GM Express Chipset family graphics card with Intel Calistoga Graphics controller.

    Windows XP Home version 2002, SP2. Intel CPU T2300@1.66GHz, 980MHz, 504mb of RAM.

    Now she has bought the Bon Voyage expansion pack and it won't play. We get the error message "Failed to find any DirectX 9.0c compatible graphics adapters in this system! Please make sure you have a DirectX 9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer. The application will now terminate."

    I have tried changing the colours to 16bit - didn't work.
    I have tried the adding -w thing - didn't work.

    Help! Any solutions please asap as my autistic daughter doesn't understand the problem and will not let it drop!

    Thanks, Teacher
  17. CCT

    CCT TS Evangelist Posts: 2,653   +6

  18. bizarretragedy

    bizarretragedy TS Rookie Posts: 21

    Well basically i brought a new computer and then my brothers mates dad resetted it for me so i didnt have vista anymore. its saying i dont have a video card or a sound card can anybody help?

  19. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

  20. bizarretragedy

    bizarretragedy TS Rookie Posts: 21

    Well basically i brought a new computer and then my brothers mates dad resetted it for me so i didnt have vista anymore. its saying i dont have a video card or a sound card can anybody help?

  21. aLeXyTia

    aLeXyTia TS Rookie


    i have problam with sims 2 and graphic adapter directx 9...
    My pc:
    Ati Radion xpress 200M series
    AMD turion(tm) 62 1,6 ghz

    I tried to instal

    But they write error and propose to use standart vga drivers... What can I do? Can you write e-mail? Mail:
    alexytia @ yahoo. com
  22. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    bizarretragedy instead of posting on others threads (here and elsewhere it would seem)
    Why don't you start a new thread.

    @aLeXyTia refer to the above (although bizarretragedy hasn't yet understood)
    Please create a new thread
    This thread was created 09-19-2004 I'd say a tad old now!
  23. ashxb

    ashxb TS Rookie

    Okay I'm having the same problem as the one posted however when I do the dxdiag my graphic adapter or driver doesnt come up under display all the information is n/a or blank, all I want is to play the sims 2 and expansions and I cannot I've searched everywhere I desperately need help. Thanks
  24. The Sims Helper

    The Sims Helper TS Rookie

    First press start on your computer and click run and in the box type dxdiag. Then in the window that pops up click display. At the botton there are 3 programs with either enabled, disabled, or not available. Next to Direct3D Acceleration I am guessing it says not available. If it says disabled just enable it. If it says enabled and it doesn't work I don't believe I can help. Now if it does say not available you will have to download DirectX 9.0c at this website: Verify your type of internet connection and click continue and verify it again and click download. Now how you download it is very important! Do not press open you have to save it! Make sure you save it on our desktop! YOU CANNOT SAVE IT ANYWHERE ELSE! After it is downloaded on your desktop minamize the internet to your desktop and you will see its icon. Double click it to run it and follow what it says. After that is done restart your computer and go back to pressing start, run, dxdiag and see if its there now and enabled and try playing Sims 2 now!

    I hope I was a help and if you have any other questions on it please email them to me at Good luck!
  25. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Read this before posting a Sims 2 DirectX9.0c help topic!

    Also make sure all your Computer drivers are up to date
    And No. 1 make sure your video drivers are up to date

    As long as your Video card is compatible, that's it.
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