Hi
Please bear with me whilst I TRY to explain my bizarre situation..
1. I posted this post asking for help as I was "told my BIOS password had been locked" see forums: Hardware & Teaking\Mobile Computing\Dell Bios Password removal pg 4 post 74 ( sorry I am not allowed to post links yet)
2. I have searched and searched for advice / help tried various sware fixes /tools and the general answers were the fixes wont work for a Service tag ending in 595B..
3. I was desperate to get into my bios to change boot sequence so I could run diagnostics from CD .. to verify if my HD was truly about to fail ..as Dell had suspected it might be
4. This morning I STILL could not get into the bios all I was getting is a Grey DELL screen saying "Primary HDD was protected by password authenticated … system and that I could not access disk without the password" BUT just now I HAVE been able to enter the BIOS !!!!!! I am in shock .. I THINK my problem has Vanished but HOW?
I am VERY confused as to what is going on here..
This is what I have just done
Booted up pressed F2
Entered Bios
Changed Boot Sequence to the following
CD/DVD
Internal HD
USB Storage Device
Looked at other settings and went to System Security
There it says Primary, Admin & HD password are ALL Disabled and gives my Service Tag : 3XGQC1J-595B
I also went into Setup
Booted up , pressed F12 entered Setup and passed the tests it ran .showing 100 % completion ..BUT then box popped up saying " No Diagnostic Utility Found, to run diagnostics insert dell Drivers & Utilities Cd, then select OK to restart syst and boot off Dell CD.
As I said in earlier post I received NO CDs with my laptop ..
So on the one hand I THINK my problem has Vanished, on the other I have NO idea what has been gogin on the past few days ...PLEASE can someone explain..
Many Thanks
tamba1
Please bear with me whilst I TRY to explain my bizarre situation..
1. I posted this post asking for help as I was "told my BIOS password had been locked" see forums: Hardware & Teaking\Mobile Computing\Dell Bios Password removal pg 4 post 74 ( sorry I am not allowed to post links yet)
2. I have searched and searched for advice / help tried various sware fixes /tools and the general answers were the fixes wont work for a Service tag ending in 595B..
3. I was desperate to get into my bios to change boot sequence so I could run diagnostics from CD .. to verify if my HD was truly about to fail ..as Dell had suspected it might be
4. This morning I STILL could not get into the bios all I was getting is a Grey DELL screen saying "Primary HDD was protected by password authenticated … system and that I could not access disk without the password" BUT just now I HAVE been able to enter the BIOS !!!!!! I am in shock .. I THINK my problem has Vanished but HOW?
I am VERY confused as to what is going on here..
This is what I have just done
Booted up pressed F2
Entered Bios
Changed Boot Sequence to the following
CD/DVD
Internal HD
USB Storage Device
Looked at other settings and went to System Security
There it says Primary, Admin & HD password are ALL Disabled and gives my Service Tag : 3XGQC1J-595B
I also went into Setup
Booted up , pressed F12 entered Setup and passed the tests it ran .showing 100 % completion ..BUT then box popped up saying " No Diagnostic Utility Found, to run diagnostics insert dell Drivers & Utilities Cd, then select OK to restart syst and boot off Dell CD.
As I said in earlier post I received NO CDs with my laptop ..
So on the one hand I THINK my problem has Vanished, on the other I have NO idea what has been gogin on the past few days ...PLEASE can someone explain..
Many Thanks
tamba1