Help me with this BSOD minidump

[kimsland]

Inside the 2 new MiniDumps: (I have included all info)

BugCheck 1000008E, {80000004, 806ebac9, 92b08e50, 0}
*** WARNING: Unable to verify timestamp for igxpmp32.sys
*** ERROR: Module load completed but symbols could not be loaded for igxpmp32.sys
Probably caused by : pci.sys
------
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0x8E
PROCESS_NAME: explorer.exe
LAST_CONTROL_TRANSFER: from 806e9149 to 806ebac9
STACK_TEXT:
92b08ec0 806e9149 00000cf8 80001090 806f03a0 hal!WRITE_PORT_ULONG+0x9
92b08ed4 806e8f05 806f03a0 92b08ef4 92b09020 hal!HalpPCIWriteUlongType1+0x23
92b08f08 806e932d 92b08f00 00000002 92b09020 hal!HalpPCIConfig+0x4d
92b08f28 806ea143 92b08f4c 00000002 92b09020 hal!HalpWritePCIConfig+0x2d
92b08fb8 b9e50ae0 00000000 00000000 00000002 hal!HaliPciInterfaceWriteConfig+0x33
92b08fdc b9e50b74 8a850340 00000002 92b09020 pci!PciReadWriteConfigSpace+0x38
92b08ffc b9e50fcc 8a850838 92b09020 00000090 pci!PciWriteDeviceConfig+0x1e
92b09124 b9e53cbd 8a850838 92b091ac 00000090 pci!PciExternalWriteDeviceConfig+0x1ac
92b09148 b9e5034d 8a850838 00000000 92b091ac pci!PciWriteDeviceSpace+0x5d
92b09168 b4cb520e 8a850838 00000000 92b091ac pci!PciWriteAgpConfig+0x1d
92b09184 b4cd5891 89cdd358 00000004 00000000 VIDEOPRT!VideoPortSetBusData+0x3a
WARNING: Stack unwind information not available. Following frames may be wrong.
92b091b8 b4ce6a8d 89cdd358 000000ea 00000000 igxpmp32+0xd891
92b09208 b4cb5357 89cdd358 000000ea 899cc000 igxpmp32+0x1ea8d
92b0922c b4cc20fc 92b092c4 00000000 89661b98 VIDEOPRT!pVpGeneralBugcheckHandler+0x61
92b092ec 804ef163 89bdc168 88caca78 00000000 VIDEOPRT!pVideoPortDispatch+0x4aa
92b092fc bf859e44 00000000 00000000 00000000 nt!IopfCallDriver+0x31
92b0932c bf93c075 89bdc168 0023002c 00000000 win32k!GreDeviceIoControl+0x93
92b09354 bf95ffbb 00000000 00000000 e1c0fb20 win32k!DrvPrepareForEARecovery+0x26
92b09374 bf8bd89e e1c0fcf0 0000029d 00000000 win32k!HandleStuckThreadException+0x24
92b093a8 bf8056b7 e110f238 00000000 00000000 win32k!WatchdogDrvSynchronizeSurface+0x57
92b093bc bf8a3f9b e110f238 00000000 00000000 win32k!PDEVOBJ::vSync+0x36
92b0951c bf8a47b1 e110f228 e5923d08 e1047000 win32k!vExpandAndCopyText+0x27d
92b09c10 bf8b9eab e110f238 92b09d4c e5923d08 win32k!EngTextOut+0x848
92b09c5c bf8ba03e bf8a446d 92b09ce0 e110f238 win32k!OffTextOut+0x71
92b09cf0 bf811fc2 e110f238 92b09d4c e5923d08 win32k!SpTextOut+0x9d
92b09f78 bf8134bc 92b0a218 e51cee9c e51ceef8 win32k!GreExtTextOutWLocked+0xfbf
92b0a0e0 bf80c582 92b0a218 7ffdd1dc 00000078 win32k!GreBatchTextOut+0x344
92b0a234 8054097d 00000091 0007e7c4 0007e7e4 win32k!NtGdiFlushUserBatch+0x11b
92b0a244 7c90eb94 badb0d00 0007e7c4 92b0a27c nt!KiFastCallEntry+0xcd
92b0a248 badb0d00 0007e7c4 92b0a27c e191d570 0x7c90eb94
92b0a24c 0007e7c4 92b0a27c e191d570 895558c0 0xbadb0d00
92b0a250 92b0a27c e191d570 895558c0 895558c0 0x7e7c4
92b0a254 e191d570 895558c0 895558c0 0000a27c 0x92b0a27c
92b0a27c 00000000 046a0fe4 00000804 00000001 0xe191d570
STACK_COMMAND: kb
FOLLOWUP_IP:
pci!PciReadWriteConfigSpace+38
b9e50ae0 3b4518 cmp eax,dword ptr [ebp+18h]
SYMBOL_STACK_INDEX: 5
SYMBOL_NAME: pci!PciReadWriteConfigSpace+38
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: pci
IMAGE_NAME: pci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 41107d31
FAILURE_BUCKET_ID: 0x8E_pci!PciReadWriteConfigSpace+38
BUCKET_ID: 0x8E_pci!PciReadWriteConfigSpace+38
Followup: MachineOwner

----------------------------

BugCheck EA, {8959f790, 89aec820, 895ad200, 1}
Probably caused by : igxpdv32.DLL
------
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT
CUSTOMER_CRASH_COUNT: 2
BUGCHECK_STR: 0xEA
PROCESS_NAME: explorer.exe
LAST_CONTROL_TRANSFER: from bf8bd8db to bf04fad1
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
92b0936c bf8bd8db e110f238 00000000 00000000 igxpdv32+0xad1
92b093a8 bf8056b7 e110f238 00000000 00000000 win32k!WatchdogDrvSynchronizeSurface+0x57
92b093bc bf8a3f9b e110f238 00000000 00000000 win32k!PDEVOBJ::vSync+0x36
92b0951c bf8a47b1 e110f228 e5923d08 e1047000 win32k!vExpandAndCopyText+0x27d
92b09c10 bf8b9eab e110f238 92b09d4c e5923d08 win32k!EngTextOut+0x848
92b09c5c bf8ba03e bf8a446d 92b09ce0 e110f238 win32k!OffTextOut+0x71
92b09cf0 bf811fc2 e110f238 92b09d4c e5923d08 win32k!SpTextOut+0x9d
92b09f78 bf8134bc 92b0a218 e51cee9c e51ceef8 win32k!GreExtTextOutWLocked+0xfbf
92b0a0e0 bf80c582 92b0a218 7ffdd1dc 00000078 win32k!GreBatchTextOut+0x344
92b0a234 8054097d 00000091 0007e7c4 0007e7e4 win32k!NtGdiFlushUserBatch+0x11b
92b0a244 7c90eb94 badb0d00 0007e7c4 92b0a27c nt!KiFastCallEntry+0xcd
92b0a248 badb0d00 0007e7c4 92b0a27c e191d570 0x7c90eb94
92b0a24c 0007e7c4 92b0a27c e191d570 895558c0 0xbadb0d00
92b0a250 92b0a27c e191d570 895558c0 895558c0 0x7e7c4
92b0a254 e191d570 895558c0 895558c0 0000a27c 0x92b0a27c
92b0a27c 00000000 046a0fe4 00000804 00000001 0xe191d570
STACK_COMMAND: .thread 0xffffffff8959f790 ; kb
FOLLOWUP_IP:
igxpdv32+ad1
bf04fad1 8b543248 mov edx,dword ptr [edx+esi+48h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: igxpdv32+ad1
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: igxpdv32
IMAGE_NAME: igxpdv32.DLL
DEBUG_FLR_IMAGE_TIMESTAMP: 47ac9678
FAILURE_BUCKET_ID: 0xEA_IMAGE_igxpdv32.DLL_DATE_2008_02_09
BUCKET_ID: 0xEA_IMAGE_igxpdv32.DLL_DATE_2008_02_09

 

[coolink]

Thanks..

What I understood was that the 2 problems (8E and EA) were probably caused by the IGP PCI Express video driver, even the 8E (pci.sys). That explains why these 2 problems always happens together.

What Do you think?

 

[kimsland]

Originally Posted by cpc2004

If your problem occurs after you upgrade video card driver, fallback it to the original version.

Sounds like the best advice

 

[coolink]

Strange Temporary solution. I don´t know if this is the solution, but so far no more 8E and EA BSODs. I slowed down the video hardware acceleration in Windows advanced graphics properties (troubleshoot tab). Do you think this has probably something to do with my BSODs?

 

[kimsland]

Still points to Video card memory or drivers
Did you try any older versions

 

[coolink]

No I didn´t. I´ll run my system with the current drivers and configuration. If no more problems occurs I´ll keep the current settings.

 

[kimsland]

I slowed down the video hardware acceleration

Can be noticable in some games.

But if all your programs and games work, then I suppose keep the setting (until another BSOD <-- hopefully never)

 

[coolink]

Yeah, hopefully never...

I don´t know if this will afect games, cause it is only 2D acceleration (cursor and drawing) I slowed down. Ran some benchmarks and only 2D scores were slower...

I´ll report here if the problems returns...

 

[coolink]

Bad news. BSOD 8E and EA returned as soon as I exit Dungeon Siege2 game. The two together as always. Uninstalled all Intel Graphics driver. Ran Drivercleaner, cleaned registry, etc... Installed Original Dell driver. Lets see.

One every strange thing is that the 2D Passmark scores lowered a lot, but the 3D Passmark score were higher.

 

[kimsland]

Installed Original Dell driver. Lets see

Finally

Please report back with results

 

[coolink]

OK, I´ll update the thread...

Do you have any idea why these two BSODs always happens together? What 8E BSOD (pci.sys) has to do with EA BSOD (igxpdv32.dll)? Do they have a "connection" between the two?

Thanks

 

[coolink]

OK Kimsland, after two weeks that I changed my video driver back to the Dell version no more BSODs or any problems. Not a single lockup. Thanks everyone for the posts and help...

 

[kimsland]

Thanks for the update