Help! my PC crashed and it wont reboot, the error message is i8042 is corrupted

By shaunholmes ยท 62 replies
Oct 15, 2009
  1. shaunholmes

    shaunholmes TS Rookie Topic Starter Posts: 28

    begining to think i may have a motherboard problem grrr
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    The Dell diagnostics are a quick test... so it's not impossible a more rigorous test might find a hardware issue.

    Still.... it seems the Windows CD
    > Hung will trying to reformat the disk
    > Hung while checking your installation

    > Chkdsk runs to completion from the recovery console
    > Gparted reformats the disk without problem
    > Knoppix loads and runs without errors (or were there any?? am not certain if you resolved all the errors you had when running Knoppix)

    So still makes me wonder where the issue is...

    Is your XP Home CD for SP1 or SP2? I think i'll get another opinion here and get back to you later...
  3. shaunholmes

    shaunholmes TS Rookie Topic Starter Posts: 28

    For those of you that have been reading this thread this is a quick update ....

    I have managed to format my hard drive using gparted but i still couldn't get XP to load, i have borrowed another XP installation disk and XP has loaded to a point. It hangs on 9 minutes to go .... nothing is ever easy :confused:

    I have now decided to run chkdsk /r because it seems that this is nornally down to bad sectors on your hard drive .... i will let you know if i manage to install XP

  4. Kcircyrd

    Kcircyrd TS Rookie Posts: 216

    There comes a time when you have to face the fact that your hard drive is bad, or your memory is bad, or your motherboard is bad.
    What you describe is otherwise very unusual.
    Bad Sectors go away (actually they are hidden) on a normal reformat of the drive. But if they are in the first 18 sectors, they can mean that drive will never work.
    I admire your persistence, but where to you find the time for useless ventures?.
  5. Blckrizo

    Blckrizo TS Rookie

    Same Problem

    I seem to be having the same problem... I am using an Inspiron 700m. The computer starts up and immediately says <Windows root>\system32\ntoskrnl.exe is corrupt or missing. After some extensive research I discovered the way to fix the problem, is to simply insert an XP disc and run the repair function. Unfortunately when I boot from disc, the windows setup starts up and the files start to load at the bottom of the screen. When it gets to "Setup is loading files(video driver), a message appears and says "The file i8042prt.sys is corrupted. Press any key to continue." Once I push a key, the bottom of the screen says Setup failed. Press any key to restart your computer. Any suggestions?
  6. raybay

    raybay TS Evangelist Posts: 7,241   +10

    It appears you have a failed hard drive.
  7. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    Raybay, you should really learn more then the sledgehammer approach to problem solving. That wasn't the problem the last time you suggested it to the OP in this thread. And there's no reason yet to believe that must be the problem now.

    Blckrizo: Will be back a bit later to post more info for you.
  8. raybay

    raybay TS Evangelist Posts: 7,241   +10

    Lurking around, stick to the problem.
  9. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    I am. You're the problem. I just addressed it

    p.s. More specifically it;s your repeated tendency to take the sledge hammer approach that makes the problem
  10. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    Hi Blckrizo

    Please look back at the posts at the start of this thread. Follow the instructions in the link in those posts about How to Recover files when Windows won't boot
    1) You need to first run chkdsk /r
    2) THEN you can try to recover your files and/or also try using your Windows repair CD
  11. shaunholmes

    shaunholmes TS Rookie Topic Starter Posts: 28

    Hi Blkrizo

    Just thought i would put my 2 cents worth in :)

    Stick with the advise from LookinAround. I thought i had lost all my files but i did manage to recover most of them.

    If you need any help from me then please just ask but LookinAround is THE man who can sort this for you.

    Hi LookinAround, hope all is well with you sir ;-)

    Shaun Holmes

    BTW ... My problem was solved and my PC is running fine again
  12. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    HI shaunholmes

    Thanks for the personal endorsement. :) I hope your computer continues to work OK

    btw... i'm glad you posted again as there's one topic i wanted to follow up with...

    Now that your computer is back up and running.. i wanted to highlight some info regarding backups and backup tools

    > [post=791112]See this post[/post] for a brief discussion on understanding difference between file/folder type backups vs "disk cloning" backups
    > You can periodically clone your hard drive (and save the clone backup to USB hard drive) using freeware EASUS Disk Copy tool
    > Cloning saves you the chore of reinstalling programs if you need to reformat as you can simply recover the entire drive image at once
    > Also, there's paid software that supports cloning as well as giving you file/folder backup ability. I use Acronis True Image (USD $50)

    In any case, just more stuff to consider. And Happy Computing! :)
  13. shaunholmes

    shaunholmes TS Rookie Topic Starter Posts: 28

    Hiya Mate

    Thanks for the advise, i'm on it !!

    And as far as the personel endorsment goes, i mean it!!, you thoroughly deserve it! you spent alot of time and effort on my problem and there's not alot of people who would do that. Your'e a total legend!!

    I think i'm going to replace the internal hard drive anyway, but of course you are right, if there is one thing i have learned it's to BACK UP!!

    Honoured to be your friend LookinAround, contact me anytime for a chat and a coffee.

    Take care mate and hope we talk soon.

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