Good evening,
I'm really struggling with this problem and help you can offer would be appreciated.
I'm trying to clean up a laptop running on xp sp3 which is behaving really oddly and am going through the 8 step virus removal guide.
I've removed avg 8, and had real problems installing Avira in that the laptop just refused to run the setup file. After 3 attemps in normal mode and safe mode it finally run, installed and I was able to perform a full scan.
I also installed Comodo and ccleaner with relative ease.
My problem is now that I can't install Malwarebytes Anti-Malware. I can't download the setup file from the internet because whenever I click on any link I'm re-directed to somewhere completely different. The only way that I can get the file onto the laptop is by downloading it onto another machine and put it on the infected laptop using a flash drive. But although I can get the file onto the laptop, it simply won't run in either safe mode or normal mode. After double clicking (or right click and 'open') the egg timer appears for a moment and then nothing else - even if left for over half an hour.
Can anyone recommend a solution please?
Here are the results of the 2 avira scans:
I'm really struggling with this problem and help you can offer would be appreciated.
I'm trying to clean up a laptop running on xp sp3 which is behaving really oddly and am going through the 8 step virus removal guide.
I've removed avg 8, and had real problems installing Avira in that the laptop just refused to run the setup file. After 3 attemps in normal mode and safe mode it finally run, installed and I was able to perform a full scan.
I also installed Comodo and ccleaner with relative ease.
My problem is now that I can't install Malwarebytes Anti-Malware. I can't download the setup file from the internet because whenever I click on any link I'm re-directed to somewhere completely different. The only way that I can get the file onto the laptop is by downloading it onto another machine and put it on the infected laptop using a flash drive. But although I can get the file onto the laptop, it simply won't run in either safe mode or normal mode. After double clicking (or right click and 'open') the egg timer appears for a moment and then nothing else - even if left for over half an hour.
Can anyone recommend a solution please?
Here are the results of the 2 avira scans: