Help Windows xp is messed up on my computer

By Boone689
Jul 6, 2008
  1. Okay so I am not very knowledgeable about computers and hardware problems, however I am pretty sure the problem with my computer lies within windows xp. Every time i start up my computer it enters a black and white screen that says "we apologize for the inconvenience, but windows did not start up succesfully. a recent hardware or software change may have caused this...yada yada yada" This started happening when in the middle of reinstalling diablo 2 the computer froze. I have options on the screen to enter safe mode, safemode with networking, safe mode with command prompt, last known configuration and start windowns normally however none of these work. Each time i choose any of them it jsut returns to the same screen. What should I do?
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Boot from your Xp CD
    Select the first R prompt
    Press 1 to log into your Administrator account
    Then press Enter
    On the command prompt (Recovery Console) type:
    chkdsk c: /r
    (Note: space before /r)
    Allow Check Disk to scan and repair any problems
    Type Exit, to restart

    Did it work?
  3. Boone689

    Boone689 TS Rookie Topic Starter

    how do you boot from your xp cd?
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Put your Windows Xp CD into the CD/DVD Drive, and restart your computer
    You will see a prompt stating press any key (I use the space bar) to boot from CD

    If your Windows CD does not start, then you may need to set your CMOS to CD as first bootable device.
    You should see a F2 or DEL prompt (for about 3 seconds) when first turning on your computer. It'll say something like Hit DEL for Setup or BIOS or CMOS or Config (too many labels!)
    Anyway in CMOS locate your boot order and change it to CD first, HardDrive second. Then Save and Exit CMOS.
    It'll then boot (start) your Xp CD
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