First off i know you will need more detailed info. However i will list my problem and you can tell me what info you need. My laptop freezes at startup. I can boot in safe mode with networking and the laptop runs fine. But other then that it doesnt do much of anything. I originally thought it might have been low memory (512mb standard) so i maxed it out a 2gb. It was fine and now not soo much. Please let me know if you can help me. When it freezes i cant do ANYTHING. Not even task manager.