Here are my minidumps

By Grafficks ยท 4 replies
Dec 19, 2006
  1. Hello all.

    I am in need of assistance for debugging minidumps and finding the source of my growing BSOD problem.

    A few days ago, my PC had a sort of a fatal BSOD where it will refuse to boot into Windows normally, at which point I had to go into safe mode to do a system restore (which, miraculously, actually worked).

    Now that my PC is back up and running, I want to find the source of my earlier BSOD problem, and fix it, so that it does not happen again.

    Finally, here they are:

    View attachment 11766

    View attachment 11763

    View attachment 11764

    View attachment 11765

    I'm not sure if I attached the files correctly. If I didn't attach them with the correct method, please tell me.

    In closing, please take a little while to look at my minidumps.

    Thanks in advance everyone. :)
  2. Grafficks

    Grafficks TS Rookie Topic Starter Posts: 302


    I would appreciate if someone can help me with my minidumps :)

    I have been Googling how to debug minidumps myself, but I would need help on that too.

    Again, I am unsure, so please tell me if I attached my dumps incorrectly.

    Thanks! :D
  3. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    Your windows is crashed without pattern and it is symptom of faulty ram. Your windows also install Norton AV and your version is very new. It may have unknown software problem and causes blue screen. De-install Norton AV and install other AV. If your windows still crashes, diagnostic which memory module is faulty.

    Mini120306-01.dmp BugCheck 10000050, {87cbfffc, 0, 80571aa4, 0}
    Probably caused by : ntkrnlmp.exe ( nt!CmpCacheLookup+7f )

    Mini121306-01.dmp BugCheck 10000050, {a197bc6c, 0, b9a8c071, 0}
    Probably caused by : NavEx15.Sys ( NavEx15+84071 ) <-- Norton AV ??

    Mini121606-01.dmp BugCheck 1000008E, {c0000005, 8057a4fa, b8af1bc0, 0}
    Probably caused by : win32k.sys ( win32k!Win32HeapFree+13 )

    Mini121606-02.dmp BugCheck 4E, {99, 32d50, 0, 0}
    Probably caused by : memory_corruption ( nt!MiDecrementShareCount+4f )
  4. Grafficks

    Grafficks TS Rookie Topic Starter Posts: 302

    Thank you for your reply!

    My RAM is currently cheap unbranded RAM, which cost a price too good to be true: $90 for 2x512MB.
    So it is not that good, it does not even have a brand.

    I am already planning to replace the bad RAM with this:
    for Christmas. Then I will take away the bad RAM and not use it.

    Is it possible that my Norton Antivirus (curse you, Symantec! :D) caused a few of the blue screens?

    Norton has always been known to be a resource hog, and I only use it because I have over 200 days of subscription left.

    However, I would be more than happy to replace it. What should I get instead? McAfee VirusScan 2007??

    Thanks! :)
  5. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    AVG is stable and it is free.
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