HP laptop refuses connection

By Trafficflow
May 12, 2009
  1. Hello. I am working on my freinds computer.I can not get it to keep a connection on my network. It will accept my security key but after it makes the connection it will lose it. I have a Netgear router with a netgear adater using Wpa2-AES. Last time it was here for work I could sign on. The only thing that changed is the security. I was using WEP.Any ideas?
  2. jobeard

    jobeard TS Ambassador Posts: 11,169   +986

    oh yes -- compatibility issues between vendor devices.
    I would guess you have a WiFi card that does not come from Netgear.

    First, be sure to update the firmware in the Netgear -- almost all routers need
    updates out of the box. Then get the latest driver for your WiFi adapter.

    After that, try the connections with keys using {wpa2, wpa, wep} in that order.
    Of course you've discovered that wep can be hacked, but lets cover that after we
    get connectivity working again.
  3. Trafficflow

    Trafficflow TS Rookie Topic Starter Posts: 91

    Well. That worked did the updates on the firmware and away it went Thanks
  4. jobeard

    jobeard TS Ambassador Posts: 11,169   +986

    good job :)
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