HP Vista can't boot!

Kelly

Posts: 10   +0
The other day, my vista pc (p6122f) was running fine until it freezes a white overlay layer overcame the screen and said "Microsoft Window is not responding" telling me to wait or end it. So I waited, and when the white layer went away, the window was still freezing therefore I had to restart. when I restarted it, there was a black screen that I'd never seen before; it said something like disk checking. I left the computer there and went away for a few hours. When I came back, the computer had the start up inventory blue screen with F9 - Diagnostics, F10- Setup, F11-System Recovery, ESC- Boot Menu; it looked like it had been there for hours since I was gone. Next, i restarted it again, this time it passed the blue screen, went through the disk check and on the next black screen it said "reboot and select proper boot device or insert boot media in selected boot device". I rebooted it, it went passed everything and to system recovery automatically, but it always freezes during the process and so I had to reboot again. Another response from the PC when I reboot was that at the second screen (disk detecting) it said "NO DISK RESERVED FOR RAID USE, RAID DISABLED" and then went to "reboot and select proper boot device or insert boot media in selected boot device" screen.
In sum, these are the most common cases for my computer
1. "reboot and select proper boot device or insert boot media in selected boot device"
2. freezes at system recovery process
3. "NO DISK RESERVED FOR RAID USE, RAID DISABLED" + "reboot and select proper boot device or insert boot media in selected boot device

help please!!! can anyone tell me how to fix it? or what's wrong with it? is it the hard drive problem?
 
Get into the computers bios by pressing DEL, or F1, or F2, or F10 before Windows loads. A black screen or the computer's logo may have writing on it, to tell you what key to press... Check the boot sequence and make sure that the hard drive is in the list of boot devices. If it is not, the hard drive may be bad
 
Immediately after it goes past the blue screen with the F key choices on it start tapping the F8 key to get into Advance Boot Options. you should find "Repair My Computer" at the top of the list, select it. Follow the prompts and you will get to another menu, select Startup Repair.

If that gets you nowhere see if it will boot from a hard drive diagnostics disc, follow this guide which will test your hard drive.

Identify the make of your hard drive and then use one of the links below to get the manufacturers diagnostic for ISO CD. Burn the image file to a CD, boot the PC with the disc in the drive and run the diagnostics. You first need to set the CD drive to 1st in the boot order in the Bios setup.

If you do not have an image burner use this free software to make the CD.

http://www.isoimageburner.com/


ExcelStor: http://www.excelstor.com/eng/support.php?sub_id=3

Hitachi/IBM: http://www.hitachigst.com/support/downloads/

Samsung: http://www.samsung.com/global/business/hdd/support/downloads/support_in_es.html

Toshiba Fujitsu: http://sdd.toshiba.com/main.aspx?Path=SoftwareUtilities#diagnostic

Seagate, Maxtor & Quantum:http://www.seagate.com/www/en-us/support/downloads

Western Digital:http://support.wdc.com/product/download.asp?lang=en
 
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