Solved IE Pop-Ups - Ad Malware issues

[MH Lindsey]

Farbar Service Scanner Version: 20-02-2013
Ran by HP_Administrator (administrator) on 19-02-2013 at 18:43:19
Running from "C:\Documents and Settings\HP_Administrator\My Documents\My Downloads\Farbar"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is offline
Attempt to access Google.com returned error: Google.com is offline
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Attempt to access Yahoo.com returned error: Yahoo.com is offline


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll
[2004-08-09 20:00] - [2008-04-13 16:12] - 0006656 ____A (Microsoft Corporation) 35321FB577CDC98CE3EB3A3EB9E4610A

C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe
[2004-08-09 20:00] - [2009-02-06 03:11] - 0110592 ____N (Microsoft Corporation) 65DF52F5B8B6E9BBD183505225C37315


Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) PSched(7) SYMTDI(9) Tcpip(3)
0x09000000040000000100000002000000030000000900000008000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

 

[MH Lindsey]

On my way to Online Scan

 

[Broni]

When done and you still have IE issues....

Reset Internet Explorer.
Go here: http://support.microsoft.com/kb/923737 and run "FixIt" procedure.
Make sure you follow ALL steps listed there.

 

[MH Lindsey]

Online Scan Results:

C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP1899\A0119300.dll a variant of Win32/Adware.Yontoo.A application cleaned by deleting - quarantined
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP1899\A0119302.dll a variant of Win32/Adware.Yontoo.B application cleaned by deleting - quarantined
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP1904\A0120635.dll a variant of Win32/Adware.Yontoo.B application cleaned by deleting - quarantined
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP1904\A0120636.dll a variant of Win32/Adware.BHO.NKO application cleaned by deleting - quarantined
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP1904\A0120637.exe a variant of Win32/TrojanDownloader.Adload.NKU trojan cleaned by deleting - quarantined

 

[MH Lindsey]

Reporting in - it snowed a 2-4 inches and I've been out snow blowing. I followed the online scan with the FixIt procedure and things seem to be back to normal. Will spend some additional time browsing to be certain. Let me know if I should do another online scan, was surprised to find these final 4 after all of what you've done...but good to see that they were contained in the restore point area.

 

[Broni]

Eset findings were located in your restore points which we'll reset in a moment anyway.

Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

• Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Do NOT post JavaRa log.

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.

 

[MH Lindsey]

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: HP_Administrator
->Temp folder emptied: 27167110 bytes
->Temporary Internet Files folder emptied: 47094070 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 969 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 49152 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 901755 bytes

Total Files Cleaned = 72.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Default User

User: HP_Administrator
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Default User

User: HP_Administrator
->Java cache emptied: 0 bytes

User: LocalService

User: NetworkService

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 02202013_191323

Files\Folders moved on Reboot...
C:\WINDOWS\temp\Perflib_Perfdata_228.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

 

[MH Lindsey]

Many many thanks for your help with all of this. This computer belongs to my brother. He is a musician and his wife is a hair dresser. They are almost clueless about how the computer really works. I think they got infected thru Wajam or via the Yoohum which has something to do with Facebook - which they both use and know nothing about.
I will insist on some money from them and send a donation. Again, thanks, could not do this without help.

 

[Broni]

Way to go!!
Good luck and stay safe