My instructions said to install recovery console, when asked by Combofix, but you didn't do it:
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
...Combofix log says.
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Download
TDSSKiller and save it to your Desktop.
Extract its contents to your desktop and make sure
TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.
"%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v
If it says "Hidden service detected"
DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
When it is done, a log file should be created on your C: drive called
TDSSKiller.txt please copy and paste the contents of that file here.
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With malware infections being as they are today, it's strongly recommended to have the Windows Recovery Console pre-installed on your machine before doing any malware removal.
The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
Go to Microsoft's website =>
http://support.microsoft.com/kb/310994
Select the download that's appropriate for your Operating System
Download the file & save it as it's originally named.
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Transfer all files you just downloaded, to the desktop of the infected computer.
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Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
- Drag the setup package onto ComboFix.exe and drop it.
- Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.
- At the next prompt, click 'Yes' to run the full ComboFix scan.
- When the tool is finished, it will produce a report for you.
Please post the
C:\ComboFix.txt, and fresh
HijackThis log in your next reply.
Download
HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
by clicking on
Installer under
Version 2.0.2
[DO NOT download version 2.0.3 (beta)]
Install, and run it.
Post HijackTHis log.
Do NOT attempt to fix anything!
NOTE. If you're using Vista, or 7, right click on
HijackThis, and click
Run as Administrator