Please print instructions:
You have run Malwarebytes and not checked this line:
NOTE: Be sure to check the lines in both Malwarebytes and Superantispyware to remove what they find.
So although it found a lot of malware, it didn't remove any and shows
No Action Taken for each entry. Please update the program and scan again, being sure to check the lines.
Then rescan with Superantispyware. attach new log as follows:
Obtain the SuperAntiSpyware log as follows:
Click on 'Preferences'.
Click on the 'Statistics/Logs' tab.
Under 'Scanner Logs' double click on 'SuperAntiSpyware Scan Log'.
It will then open in your default text editor,such as Notepad.
Attach the notepad file here on your reply
Please reopen Hijackthis to
'do system scan only.' Check each of the following if present:
Optional removals are in green:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway>> See Option 1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - *{4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)>>Default MS IE Search Hook
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O4 - HKLM\..\Run: [DPAS] "C:\Program Files\DefenderPro AntiSpy\DPASNT.exe">> See Option 2
Option 1: Spyware: Dell MyWay
MyWay is spyware, by most forums' definition, and is put there without the knowledge/permission of the buyer. AOL, Netscape, Earthlink, etc. are advertising/sales come-ons you can delete easily via Add/Remove Programs. MyWay is not completely removed via Add/Remove. It has numerous Registry entries that must be found and deleted and an ActiveX that must be disabled.
Dell has been pre-installing MyWay Search Assistant software (spyware) on all new Dell pc's since Nov. 2004. It tracks web browsing habits
You must also disable the Active X Object using Tools> Manage add-ons
Option 2: Rogue Spyware: DefenderPro aka Smart Defender Pro:
Smart Defender Pro is a rogue antispyware software, or a fake security software that takes advantage of naive people and scams them out of their money. Smart Defender Pro is completely useless, a computer parasite.
http://2.bp.blogspot.com/_2TWLqRKWVBc/SluGGJ9UcNI/AAAAAAAAAKo/aDduy3WBLxM/s1600-h/SmartDefenderPro.jpg[/b]
Some anti-spyware programs are considered 'rogue' for the following reasons:[list]
[*]They use deceptive means to get the user to buy their program
[*]The programs give 'false positives' meaning an entry is presented as 'bad' when is usually is not.
[*]Their scanning techniques are not thorough and their databases may not be current.
[*][b]There is no privacy policy[/b]
[*] See [url=http://www.spywarewarrior.com/rogue_anti-spyware.htm][b][color=blue] SpywareWarrior[/b][/color][/url] for specifics.
[/list]
Close all Window except HijackThis and click on [b]"Fix Checked."[/b]
[b]Boot into Safe Mode[/b] [list]
[*] Restart your computer and start pressing the F8 key on your keyboard.
[*] Select the Safe Mode option when the Windows Advanced Options menu appears, and then press ENTER.
[*][B]Show hidden files and folders:[/B]
[*]Control Panel> Folder Options> View tab>
[*]Check 'show hidden files and folders.
[*]Uncheck 'hide protected system files'
[*]Click on Apply> OK.[/list]
[B]If you have decided to uninstall Dell My Way and Defender Pro, please follow this[/B]:[list]
[1]. Start> Control Panel> Add or Remove Programs.
[2] Click Dell MyWay Search Assistant and then the Change/Remove button.
[3] Click to select the Remove check box, and click Next.
[4] Click Yes To All, if applicable.[/list]
[U]Repeat #1-4 above for [b]Spyware: DefenderPro aka Smart Defender Pro[/b][/u]
Using Windows explorer: [B]My computer> Local Drive (C)> Programs:[/B]
Do a right click> Delete on the folders for Dell MyWay and Defender Pro
When through, [b]rehide the files and empty the Recycle Bin[/b]
Close Windows explorer and reboot the computer into Normal Mode.
[B]Summary: Please leave new logs in next reply[/B]
Update and rescan with Malwarebytes
Update and rescan with Superantispyware
Remove entries in the HijackThis log as instructed
Complete uninstalls
Rescan with HijackThis
Acrobat 7.0 update needed
