Infected with Antivirus 360 - 8 steps completed
- Thread starter robk2009
- Start date
- Status
Run HJT Scan only and select and Fix all lines listed below
Any line that has (file missing) and/or (no file) at the END of the line, ONLY at the end and the below entry.
O16 - DPF: {82FFA573-38AA-482A-99AD-91F697B91631} -
Another run indicated!
OK there were found/removed items in MBAM and SAS so we need to run both again as the first run likely exposed things that were not even seen the first time.
So another run Quick Scan with MBAM and SAS will likely find more. So UPDATE run again.
Mike
Any line that has (file missing) and/or (no file) at the END of the line, ONLY at the end and the below entry.
O16 - DPF: {82FFA573-38AA-482A-99AD-91F697B91631} -
Another run indicated!
OK there were found/removed items in MBAM and SAS so we need to run both again as the first run likely exposed things that were not even seen the first time.
So another run Quick Scan with MBAM and SAS will likely find more. So UPDATE run again.
Mike
updated log files
Thanks for the quick reponse
I still have 3 problems.
1. One which have had for a long time is a window pops up and trys to install
Microsoft Office 2000 professional.
2. I have a red circle with a white X in it on the lower right hand corner of my task
bar that throws up a tooltip type ballon that says "Warning You have a security
problem. If you click on it it takes you to easywinscanner
3. Every five minutes or so a IE Explorer window pos up and takes me to
"SpywareRemover2009" site.
I have attached my latest log files below:
Much appreciate your help and effort to resolve this for me.
Thanks for the quick reponse
I still have 3 problems.
1. One which have had for a long time is a window pops up and trys to install
Microsoft Office 2000 professional.
2. I have a red circle with a white X in it on the lower right hand corner of my task
bar that throws up a tooltip type ballon that says "Warning You have a security
problem. If you click on it it takes you to easywinscanner
3. Every five minutes or so a IE Explorer window pos up and takes me to
"SpywareRemover2009" site.
I have attached my latest log files below:
Much appreciate your help and effort to resolve this for me.
Ok we will get the others, but the window that pops up only needs to be fed the Office install cd. it will get what it needs from the CD and repair Office and will appear no more,
MBAM still has found and deleted items. We must see a clean log.
Update it and run it once more then post the log before continuing below.
After above log is posted do this...
Download ComboFix
Get it here: https://www.techspot.com/downloads/5587-combofix.html
Or here: http://subs.geekstogo.com/ComboFix.exe
Double click combofix.exe follow the prompts.
Install Recovery Console if connected to the Internet!
When finished, it will open a log.
Attach the log and a new HJT log in your next reply.
Note: Do not click combofix's window while its running. That may cause it to stall.
=========================================
Download SDFix to Desktop.
http://downloads.andymanchesta.com/RemovalTools/SDFix.exe
On Desktop run SDdFix It will run (install) then close.
Then reboot into Safe Mode
As the computer starts up, tap the F8 key several times.
On the Boot menu Choose Safe Mode.
Click thu all the prompts to get to desktop.
At Desktop
My Computer C: drive. Double-click to open.
Look for a folder called SD Fix. Double-click to enter SD Fix.
Double-click to RunThis.bat. Type Y to begin.
SD Fix does its job.
When prompted hit the enter key to restart the computer
Your computer will reboot.
On normal restart the Fixtool will run again and complete the removal process then say Finished,
Hit the Enter key to end the script and load your desktop icons.
Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
Attach the Report.txt file to your next post.
Mike
MBAM still has found and deleted items. We must see a clean log.
Update it and run it once more then post the log before continuing below.
After above log is posted do this...
Download ComboFix
Get it here: https://www.techspot.com/downloads/5587-combofix.html
Or here: http://subs.geekstogo.com/ComboFix.exe
Double click combofix.exe follow the prompts.
Install Recovery Console if connected to the Internet!
When finished, it will open a log.
Attach the log and a new HJT log in your next reply.
Note: Do not click combofix's window while its running. That may cause it to stall.
=========================================
Download SDFix to Desktop.
http://downloads.andymanchesta.com/RemovalTools/SDFix.exe
On Desktop run SDdFix It will run (install) then close.
Then reboot into Safe Mode
As the computer starts up, tap the F8 key several times.
On the Boot menu Choose Safe Mode.
Click thu all the prompts to get to desktop.
At Desktop
My Computer C: drive. Double-click to open.
Look for a folder called SD Fix. Double-click to enter SD Fix.
Double-click to RunThis.bat. Type Y to begin.
SD Fix does its job.
When prompted hit the enter key to restart the computer
Your computer will reboot.
On normal restart the Fixtool will run again and complete the removal process then say Finished,
Hit the Enter key to end the script and load your desktop icons.
Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
Attach the Report.txt file to your next post.
Mike
I got to the boot into safemode part now it seems I am screwed.
I booted into safe mode and clicked on my user name. Computer said it was loading windows. I get the safe mode black screen with safe mode posted all around it. But no desktop comes up. I then tried safe mode with networking (even though i unpluged and turned off any networking.) No Luck there either.
I tried to boot up to normal windows and same thing I get the backdrop picture this time but no desktop.
I am obviously typing this on another computer. My laptop with the problems I brought in to work today. Have spent over 12 hours on this problem so far and now I am worried I will not be able to recover data if I need to re-install windows.
OK we stirred up a bad boy!
You were supposed to attach another MBAM before doing this.
Do not skip the steps i advise! That is when things like this happen!
OK try this!
On the blank screen hit Ctrl Alt Del. Hopefully this will load taskmgr.
Then click (F)ile (R)un and
type
explorer
Hit enter Key
If this works in normal then it will work in Safe Mode also, get thru the steps posted.
Mike
You were supposed to attach another MBAM before doing this.
Do not skip the steps i advise! That is when things like this happen!
OK try this!
On the blank screen hit Ctrl Alt Del. Hopefully this will load taskmgr.
Then click (F)ile (R)un and
type
explorer
Hit enter Key
If this works in normal then it will work in Safe Mode also, get thru the steps posted.
Mike
Almost done I think!
Since ComboFix and SDFix completed Update then post a new MBAM Quick scan log!
Then finally do the below....
Go here get DrWeb: https://www.techspot.com/vb/post724044-3.html
It will do an automatic Express scan when started, after that click Full scan.
If it finds anything chose Cure and that will be what it does for the rest of the scan. Items that can not be cured will be Quarantined!
Mike
Since ComboFix and SDFix completed Update then post a new MBAM Quick scan log!
Then finally do the below....
Go here get DrWeb: https://www.techspot.com/vb/post724044-3.html
It will do an automatic Express scan when started, after that click Full scan.
If it finds anything chose Cure and that will be what it does for the rest of the scan. Items that can not be cured will be Quarantined!
Mike
We will get the Desktop back shortly.
Do this..
Left Drag mouse and Copy for Pasting all text in the box below. Make sure the slider bar goes to bottom from the @ to the end of the second exit.
Then paste to the black screen of an open command prompt. All may not apply so ignore errors.
This should run and exit!
It is a coverall and you may see a few errors related to it addressing something you do not need. This is normal ignore.
Then..
Go here get DrWeb: https://www.techspot.com/vb/post724044-3.html
It will do an automatic Express scan when started, after that click Full scan.
If it finds anything chose Cure and that will be what it does for the rest of the scan. Items that can not be cured will be Quarantined!
When finished Attach log!
Mike
Do this..
Left Drag mouse and Copy for Pasting all text in the box below. Make sure the slider bar goes to bottom from the @ to the end of the second exit.
Then paste to the black screen of an open command prompt. All may not apply so ignore errors.
Code:
@echo off
cd\
:: Fix associations
ftype exefile="%1" %*
ftype batfile="%1" %*
ftype cmdfile="%1" %*
ftype comfile="%1" %*
ftype scrfile="%1" /S
ftype regfile="regedit.exe" "%1"
ftype piffile="%1" %*
ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*
assoc .exe=exefile
assoc .bat=batfile
assoc .cmd=cmdfile
assoc .com=comfile
assoc .scr=scrfile
assoc .reg=regfile
assoc .pif=piffile
assoc .lnk=lnkfile
assoc .inf=inffile
assoc .vbs=VBSFile
assoc .js=JSFile
sc stop TDSSserv.sys
sc delete TDSSserv.sys
:: Above sc commands first stops then deletes service if it exists
::
reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata"
reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\tdss"
::
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\tdss" /f
::The above reg commands first unloads the reg keys then deletes these keys.
::
Attrib -h -s -r tdss*.* /s
del /f /q /s tdss*.*
:: The above two lines first clears protective attributes then
:: deletes all files on Drive beginning with the name tdss
:: Remove AntiVirus2009
attrib -h -s -r "%UserProfile%\Desktop\Antivirus 2009.lnk"
attrib -h -s -r "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk"
attrib -h -s -r "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll"
attrib -h -s -r "%UserProfile%\Start Menu\Antivirus 2009\*.*"
del /f /q "%UserProfile%\Desktop\Antivirus 2009.lnk"
del /f /q "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk"
del /f /q "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll"
del /f /q "%UserProfile%\Start Menu\Antivirus 2009\*.*"
rd /s /q "%UserProfile%\Start Menu\Antivirus 2009"
attrib -h -s -r "c:\Program Files\Antivirus 2009\*.*"
rd /s/q "c:\Program Files\Antivirus 2009"
attrib -h -s -r c:\WINDOWS\system32\ieupdates.exe
attrib -h -s -r c:\WINDOWS\system32\scui.cpl
attrib -h -s -r c:\WINDOWS\system32\winsrc.dll
del /f /q c:\WINDOWS\system32\ieupdates.exe
del /f /q c:\WINDOWS\system32\scui.cpl
del /f /q c:\WINDOWS\system32\winsrc.dll
attrib -h -s -r c:\program files\xwdxqu.txt
attrib -h -s -r c:\windows\x
attrib -h -s -r c:\windows\SxsCaPendDel
del /f /q c:\program files\xwdxqu.txt
del /f /q c:\windows\x
del /f /q c:\windows\SxsCaPendDel
attrib -h -s -r c:\windows\system32\drivers\qh3s.sys
attrib -h -s -r c:\windows\system32\drivers\jsdpp32.sys
attrib -h -s -r c:\windows\system32\drivers\oxauau96.sys
del /f /q c:\windows\system32\drivers\qh3s.sys
del /f /q c:\windows\system32\drivers\jsdpp32.sys
del /f /q c:\windows\system32\drivers\oxauau96.sys
reg delete HKLM\SOFTWARE\swearware /f
reg delete HKCU\Software\Wget /f
reg delete HKLM\Software\Classes\CLSID\{CD363BEC-7150-B887-530D-F3E2E0424EA} /f
:: rootkit gaopdxserv
attrib -h -s -r "c:\windows\system32\drivers\gaopdxqfotrruc.sys"
attrib -h -s -r "c:\windows\system32\gaopdxqpqjwmyc.dll"
attrib -h -s -r "\c:\windows\system32\drivers\gaopdxuigiphwm.sys"
sc stop gaopdxserv.sys.sys
sc delete gaopdxserv.sys.sys
del /f /q "c:\windows\system32\drivers\gaopdxqfotrruc.sys"
del /f /q "c:\windows\system32\gaopdxqpqjwmyc.dll"
del /f /q "\c:\windows\system32\drivers\gaopdxuigiphwm.sys"
sc stop WinSvchostManager
sc delete WinSvchostManager
sc stop ntndis
sc delete ntndis
attrib -h -s -r "C:\WINDOWS\system32\drivers\ntndis.exe"
attrib -h -s -r "C:\WINDOWS\system32\drivers\ntndis.sys"
del /f /q "C:\WINDOWS\system32\drivers\ntndis.exe"
del /f /q "C:\WINDOWS\system32\drivers\ntndis.sys"
sc stop u_lehj
sc delete u_lehj
attrib -h -s -r "c:\program files\Common Files\System\u_lehj32.dll"
del /f /q "c:\program files\Common Files\System\u_lehj32.dll"
attrib -h -s -r "C:\WINDOWS\system32\svcprs32.exe"
attrib -h -s -r "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
attrib -h -s -r "C:\WINDOWS\system32\mdmcls32.exe"
del /f /q "C:\WINDOWS\system32\svcprs32.exe"
del /f /q "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
del /f /q "C:\WINDOWS\system32\mdmcls32.exe"
reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
reg delete "HKEY_LOCAL_MACHINE\Software\Classes\gaopdxvx" /f
reg delete "HKEY_CURRENT_USER\Software\75319611769193918898704537500611" /f
reg delete "HKEY_CLASSES_ROOT\CLSID\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "75319611769193918898704537500611" /f
reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "ieupdate" /f
echo Finshed ripping out Antivirus 2008-9
:: Fix associations
ftype exefile="%1" %*
ftype batfile="%1" %*
ftype cmdfile="%1" %*
ftype comfile="%1" %*
ftype scrfile="%1" /S
ftype regfile="regedit.exe" "%1"
ftype piffile="%1" %*
ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*
assoc .exe=exefile
assoc .bat=batfile
assoc .cmd=cmdfile
assoc .com=comfile
assoc .scr=scrfile
assoc .reg=regfile
assoc .pif=piffile
assoc .lnk=lnkfile
assoc .inf=inffile
assoc .vbs=VBSFile
assoc .js=JSFile
exit
exitThis should run and exit!
It is a coverall and you may see a few errors related to it addressing something you do not need. This is normal ignore.
Then..
Go here get DrWeb: https://www.techspot.com/vb/post724044-3.html
It will do an automatic Express scan when started, after that click Full scan.
If it finds anything chose Cure and that will be what it does for the rest of the scan. Items that can not be cured will be Quarantined!
When finished Attach log!
Mike
I ran the drweb. the log is attached. I had to put it in a zip file since it is a .csv file and will not attach with this forum software.
while scanning was taking place popups were happening throught the scanning as well as nod32 kept catching a trojan horse being placed a c:\windows\system32\userinit.exe the treat was win32/trojandownloader.Zlob.CZGtrojan
The scan took over 3 hours. For the time i have spent over the last 3 days i could have installed windows about 15 times or more. Very frustrating.
Thank you very much for your help. as I need to get my laptop back online so i can do work at home at night.
while scanning was taking place popups were happening throught the scanning as well as nod32 kept catching a trojan horse being placed a c:\windows\system32\userinit.exe the treat was win32/trojandownloader.Zlob.CZGtrojan
The scan took over 3 hours. For the time i have spent over the last 3 days i could have installed windows about 15 times or more. Very frustrating.
Thank you very much for your help. as I need to get my laptop back online so i can do work at home at night.
After I rebooted I got this Nod32 screen upon startup. (see attached threat.jpg)
What gets me is that nod32 says it will delete the files on reboot but as you can see by the .jpg it won't let me do anything with the file. None of the scanners that scan memory have detected this virus. Why is that?
Can I just delete this userinit.exe file or is the virus planted in a windows system file? How do I get rid of this thing. I have run a ton of scanner programs and such over the last few days and I still seem to have all the same viruses I started out with 3 days ago. I wouldn't have thought it would be so hard to get rid of them. I have had this computer for over 4 years and never had a problem till 3 days ago. Mind you I probably claened off a lot of junk and adware stuff.
Don't get me wrong but I didn'yt think it would be so tough to get rid of these virues.
I appreciate all the help you are giving me.
What gets me is that nod32 says it will delete the files on reboot but as you can see by the .jpg it won't let me do anything with the file. None of the scanners that scan memory have detected this virus. Why is that?
Can I just delete this userinit.exe file or is the virus planted in a windows system file? How do I get rid of this thing. I have run a ton of scanner programs and such over the last few days and I still seem to have all the same viruses I started out with 3 days ago. I wouldn't have thought it would be so hard to get rid of them. I have had this computer for over 4 years and never had a problem till 3 days ago. Mind you I probably claened off a lot of junk and adware stuff.
Don't get me wrong but I didn'yt think it would be so tough to get rid of these virues.
I appreciate all the help you are giving me.
Attachments
Well we never know how deep the infection, therefore how long it will take. Addition to that how often we both can be online.
But it sounds as if we may have it for now if NOD is catching the Trojan!
When you get a chance post another MBAM log.
Is Explorer running again after the Copy/Paste operation.
I must go to bed now. good night.
Mike
But it sounds as if we may have it for now if NOD is catching the Trojan!
When you get a chance post another MBAM log.
Is Explorer running again after the Copy/Paste operation.
I must go to bed now. good night.
Mike
At least we are down to 1 item!
Uninstall Combofix
Start-Run
type
combofix /u
Click OK
The redownload and rename ComboFix to 12cbf32.exe and run that! post log.
Then..
On last MBAM you forgot to remove log says No Action taken. Rerun MBAM Quick Scan attach log!
Is Explorer now loading the desktop?
Can not delete userinit is a system file. It is infected and needs to be replaced.
We need to find a clean copy so do the below.....
Find SysFiles
Left Drag mouse and Copy for Pasting all text in the box below.
Make sure the slider bar goes to bottom from the @ to the end of the second exit.
Then paste to the black screen of an open command prompt.
Now post the cfiles.txt from the new icon on the desktop back to the thread.
Mike
Uninstall Combofix
Start-Run
type
combofix /u
Click OK
The redownload and rename ComboFix to 12cbf32.exe and run that! post log.
Then..
On last MBAM you forgot to remove log says No Action taken. Rerun MBAM Quick Scan attach log!
Is Explorer now loading the desktop?
Can not delete userinit is a system file. It is infected and needs to be replaced.
We need to find a clean copy so do the below.....
Find SysFiles
Left Drag mouse and Copy for Pasting all text in the box below.
Make sure the slider bar goes to bottom from the @ to the end of the second exit.
Then paste to the black screen of an open command prompt.
Code:
@@echo off
cd\
dir /s regedit.exe >"%USERPROFILE%"\Desktop\CFiles.txt
echo -------------------------------- >>"%USERPROFILE%"\Desktop\CFiles.txt
dir /s explorer.exe >>"%USERPROFILE%"\Desktop\CFiles.txt
echo -------------------------------- >>"%USERPROFILE%"\Desktop\CFiles.txt
dir /s userinit.exe >>"%USERPROFILE%"\Desktop\CFiles.txt
echo -------------------------------- >>"%USERPROFILE%"\Desktop\CFiles.txt
dir /s hal.dll >>"%USERPROFILE%"\Desktop\CFiles.txt
echo -------------------------------- >>"%USERPROFILE%"\Desktop\CFiles.txt
dir /s svchost.exe >>"%USERPROFILE%"\Desktop\CFiles.txt
echo --------------------------------
dir /s spoolsv.exe >>"%USERPROFILE%"\Desktop\CFiles.txt
exit
exitNow post the cfiles.txt from the new icon on the desktop back to the thread.
Mike
I want to thank you for all your patience and help.
After wasting over 20 hours on this problem I decided it was more cost effective to buy a new hard drive. I will hook up the old one to an external usb case and extract whatever data I need and then low level format it.
It was probably not the best decision to buy a new drive but it the most cost effective for my business right now.
Again thanks for everthing you have done for me. I apreciated your patience and quick respones.
After wasting over 20 hours on this problem I decided it was more cost effective to buy a new hard drive. I will hook up the old one to an external usb case and extract whatever data I need and then low level format it.
It was probably not the best decision to buy a new drive but it the most cost effective for my business right now.
Again thanks for everthing you have done for me. I apreciated your patience and quick respones.
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