Intermittent BSOD at Win7 startup

By vromanowski
Feb 5, 2011
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  1. Hi everyone, I have been getting an occasional BSOD lately and I've done about as much as I know how to do in figuring out the problem. Please help!

    -I've ran memtest86+ for ~12 hours - no errors.
    -I've done a fresh install of Windows and installed latest drivers
    -I have a pretty nice power supply so I am pretty sure it's not a PSU problem
    -I've tried to read the minidump with windbg but I can't figure out the right 'symbols', each package I downloaded still gives me errors, so I don't know what the minidump revealing
    -I've checked eventviewer and the errors/criticals I have are the typical error from Bugcheck and "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." from Kernel-Power

    So far this has only ever happened when Windows 7 boots up, just as the desktop is loading up. If I make it past that it never happens.

    My latest minidump file is attached. can anyone help me narrow this down? Or explain to me what the minidump is indicating?

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Your error is 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
    The Windows kernel detected an illegal or unknown processor instruction. A Stop 0x1E condition can be caused by invalid memory and access violations similar to those that generate Stop 0xA errors.

    0xA errors are caused by either hardware or drivers attempting to address a higher IRQ Level address that it shouldn't.

    Nothing definitive was cited as the cause so please do the following.

    1. Attach your most recent minidumps minus the one you just gave. Please don't zip each one individually. You can place up to five in one Zip file.

    2. Start > Run > type in EventVwr.msc > Okay Please note the Yellow Triangles and the Red Xs and what they flag.
  3. vromanowski

    vromanowski TS Rookie Topic Starter

    Thank you for the reply; I only have that one minidump as of now because i reinstalled windows+drivers in my attempt to fix the problem (i should have saved them..)

    Here are the flags:

    Warning: DNS Client Events
    Error: BugCheck
    Critical: Kernel-Power
    Warning: DNS Client Events
    Error: VDS Basic Provider
    Warning: DNS Client Events
    Warning: DNS Client Events
    Warning: DNS Client Events
    Error: Microsoft Antimalware
    Error: Kernel-EventTracing

    Is this what you mean?
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    You are looking at issues with the internet and the ability to connect. Either it is in your modem, router, or NIC/wireless card.

    The first thing I would do is to see if updating your NIC drivers will help. You may need a firware upgrade to either the modem, router, or both. If you bought this system go to the manufacture's website and update the wireless/NIC drivers from there. If you built it update it from your motherboard's manufacture's website that pertains to your exact model.

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