This isn't for me but a friends computer who updated to version 23 and since then certain online apps won't open. They tried the Windows Add/Remove, CCleaner's Removal Tool, and some other items as well. No matter what they try this version stubbornly remains. The interesting thing is they can download and remove earlier versions but not this. Yes, they have already removed older versions and they also tried system restore. Nothing has worked. Any ideas?