So my laptop's been acting up a lot. Unfortunately, I'm not a tech-savvy ninja like most of you are - proof is that it took me several minutes to figure out that BSOD means blue screen of death. Fortunately (or unfortunately?) the BSOD is not my problem. I'm not sure how much background information is necessary: My computer is a Lenovo Thinkpad W510 running on Windows 7 Professional I installed a 3D program (Mudbox for those of you familiar with it) and reinstalled an RPG (not Rocket Propelled Grenade ) after having some problems with the patch installation for it. It was working fine until I tried to launch Google Chrome and my Wifi settings: the bottom bar on my screen stops registering the mouse, and after a few minutes the entire computer freezes. I've restarted the laptop several times with the same results. I've also tried CTRL+ALT+Delete and it just causes the scene to go black before showing an error window that task manager/ windows launcher cannot load and to restarted the computer. If there's any other information that's required I'd be willing to provide it. If you know how to solve this, please explain it as though you're explaining it to your grandmother Thanks for the help.