Laptop freezing after startup

mezzmorized

Posts: 7   +0
Hi,
here is my laptop info:

OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Athlon(tm) II P320 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3834 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 256 Mb
Hard Drives: C: Total - 290686 MB, Free - 122376 MB;
Motherboard: Sony Corporation, VAIO, N/A, N/A
Antivirus: Trend Micro Internet Security Pro, Not Updated

my laptop recently shutdown due to no power, when i restarted i was able to get to the main screen, but then i couldn't go any further...kept getting the infinite twirling circle. Am able to start in safe mode, where i ran superanyispyware, trend micro and malwarebytes full scan for each and all came back clean. my daughter uses this sometimes and downloads some things so am hoping it hasn't screwed anything up.

any help would be muchly appreciated.
thanx
 
Get into Computer, and right-click on the C hard drive. Select properties, tools and check disk for errors. Set a check for the next start up. This can be set in the Safe Mode
 
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