Laptop randomly freezing up

[Mark56]

•Click on Start and type cmd in the search box. Right click on cmd in the popup menu and select Run as Administrator.

After you follow this first line in the instructions a box will open, you will see a flashing cursor, that is the Command Prompt. Just type in the sfc /scannow command as instructed.

 

[Mark56]

Deleted duplicate post, please ignore.

 

[chukmane]

last night i did the scan and my laptop froze so i had to turn the power off so everything was gone , woke up this morning and did the scan again idk if that hindered anything

 

[chukmane]

2012-03-16 10:09:52, Info CSI 000000ea [SR] Beginning Verify and Repair transaction
2012-03-16 10:10:01, Info CSI 000000ec [SR] Verify complete
2012-03-16 10:10:01, Info CSI 000000ed [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:10:01, Info CSI 000000ee [SR] Beginning Verify and Repair transaction
2012-03-16 10:10:10, Info CSI 000000f0 [SR] Verify complete
2012-03-16 10:10:11, Info CSI 000000f1 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:10:11, Info CSI 000000f2 [SR] Beginning Verify and Repair transaction
2012-03-16 10:10:22, Info CSI 000000f4 [SR] Verify complete
2012-03-16 10:10:22, Info CSI 000000f5 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:10:22, Info CSI 000000f6 [SR] Beginning Verify and Repair transaction
2012-03-16 10:10:38, Info CSI 0000010e [SR] Verify complete
2012-03-16 10:10:38, Info CSI 0000010f [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:10:38, Info CSI 00000110 [SR] Beginning Verify and Repair transaction
2012-03-16 10:10:49, Info CSI 00000112 [SR] Verify complete
2012-03-16 10:10:50, Info CSI 00000113 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:10:50, Info CSI 00000114 [SR] Beginning Verify and Repair transaction
2012-03-16 10:11:15, Info CSI 00000116 [SR] Verify complete
2012-03-16 10:11:15, Info CSI 00000117 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:11:15, Info CSI 00000118 [SR] Beginning Verify and Repair transaction
2012-03-16 10:11:40, Info CSI 0000011b [SR] Verify complete
2012-03-16 10:11:41, Info CSI 0000011c [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:11:41, Info CSI 0000011d [SR] Beginning Verify and Repair transaction
2012-03-16 10:12:00, Info CSI 0000011f [SR] Verify complete
2012-03-16 10:12:00, Info CSI 00000120 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:12:00, Info CSI 00000121 [SR] Beginning Verify and Repair transaction
2012-03-16 10:12:09, Info CSI 00000123 [SR] Verify complete
2012-03-16 10:12:09, Info CSI 00000124 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:12:09, Info CSI 00000125 [SR] Beginning Verify and Repair transaction
2012-03-16 10:12:18, Info CSI 00000127 [SR] Verify complete
2012-03-16 10:12:18, Info CSI 00000128 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:12:18, Info CSI 00000129 [SR] Beginning Verify and Repair transaction
2012-03-16 10:12:25, Info CSI 0000012d [SR] Verify complete
2012-03-16 10:12:25, Info CSI 0000012e [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:12:25, Info CSI 0000012f [SR] Beginning Verify and Repair transaction
2012-03-16 10:12:33, Info CSI 00000131 [SR] Verify complete
2012-03-16 10:12:34, Info CSI 00000132 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:12:34, Info CSI 00000133 [SR] Beginning Verify and Repair transaction
2012-03-16 10:12:59, Info CSI 00000135 [SR] Verify complete
2012-03-16 10:12:59, Info CSI 00000136 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:12:59, Info CSI 00000137 [SR] Beginning Verify and Repair transaction
2012-03-16 10:13:13, Info CSI 0000013a [SR] Verify complete
2012-03-16 10:13:14, Info CSI 0000013b [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:13:14, Info CSI 0000013c [SR] Beginning Verify and Repair transaction
2012-03-16 10:13:20, Info CSI 0000013f [SR] Verify complete
2012-03-16 10:13:21, Info CSI 00000140 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:13:21, Info CSI 00000141 [SR] Beginning Verify and Repair transaction
2012-03-16 10:13:30, Info CSI 00000143 [SR] Verify complete
2012-03-16 10:13:31, Info CSI 00000144 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 10:13:31, Info CSI 00000145 [SR] Beginning Verify and Repair transaction
2012-03-16 11:25:29, Info CSI 00000148 [SR] Verify complete
2012-03-16 11:25:30, Info CSI 00000149 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:25:30, Info CSI 0000014a [SR] Beginning Verify and Repair transaction
2012-03-16 11:25:40, Info CSI 0000014c [SR] Verify complete
2012-03-16 11:25:40, Info CSI 0000014d [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:25:40, Info CSI 0000014e [SR] Beginning Verify and Repair transaction
2012-03-16 11:25:50, Info CSI 00000150 [SR] Verify complete
2012-03-16 11:25:50, Info CSI 00000151 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:25:50, Info CSI 00000152 [SR] Beginning Verify and Repair transaction
2012-03-16 11:26:03, Info CSI 00000155 [SR] Verify complete
2012-03-16 11:26:03, Info CSI 00000156 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:26:03, Info CSI 00000157 [SR] Beginning Verify and Repair transaction
2012-03-16 11:26:16, Info CSI 00000159 [SR] Verify complete
2012-03-16 11:26:17, Info CSI 0000015a [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:26:17, Info CSI 0000015b [SR] Beginning Verify and Repair transaction
2012-03-16 11:26:25, Info CSI 0000015d [SR] Verify complete
2012-03-16 11:26:25, Info CSI 0000015e [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:26:25, Info CSI 0000015f [SR] Beginning Verify and Repair transaction
2012-03-16 11:26:39, Info CSI 00000162 [SR] Verify complete
2012-03-16 11:26:39, Info CSI 00000163 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:26:39, Info CSI 00000164 [SR] Beginning Verify and Repair transaction
2012-03-16 11:26:48, Info CSI 00000168 [SR] Verify complete
2012-03-16 11:26:48, Info CSI 00000169 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:26:48, Info CSI 0000016a [SR] Beginning Verify and Repair transaction
2012-03-16 11:26:59, Info CSI 0000016c [SR] Verify complete
2012-03-16 11:26:59, Info CSI 0000016d [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:26:59, Info CSI 0000016e [SR] Beginning Verify and Repair transaction
2012-03-16 11:27:10, Info CSI 00000171 [SR] Verify complete
2012-03-16 11:27:10, Info CSI 00000172 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:27:10, Info CSI 00000173 [SR] Beginning Verify and Repair transaction
2012-03-16 11:27:32, Info CSI 00000175 [SR] Verify complete
2012-03-16 11:27:33, Info CSI 00000176 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:27:33, Info CSI 00000177 [SR] Beginning Verify and Repair transaction
2012-03-16 11:27:37, Info CSI 00000179 [SR] Verify complete
2012-03-16 11:27:38, Info CSI 0000017a [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:27:38, Info CSI 0000017b [SR] Beginning Verify and Repair transaction
2012-03-16 11:27:46, Info CSI 0000017d [SR] Verify complete
2012-03-16 11:27:46, Info CSI 0000017e [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:27:46, Info CSI 0000017f [SR] Beginning Verify and Repair transaction
2012-03-16 11:27:53, Info CSI 00000181 [SR] Verify complete
2012-03-16 11:27:54, Info CSI 00000182 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:27:54, Info CSI 00000183 [SR] Beginning Verify and Repair transaction
2012-03-16 11:28:02, Info CSI 00000185 [SR] Verify complete
2012-03-16 11:28:03, Info CSI 00000186 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:28:03, Info CSI 00000187 [SR] Beginning Verify and Repair transaction
2012-03-16 11:28:09, Info CSI 00000189 [SR] Verify complete
2012-03-16 11:28:09, Info CSI 0000018a [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:28:09, Info CSI 0000018b [SR] Beginning Verify and Repair transaction
2012-03-16 11:28:17, Info CSI 0000018d [SR] Verify complete
2012-03-16 11:28:18, Info CSI 0000018e [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:28:18, Info CSI 0000018f [SR] Beginning Verify and Repair transaction
2012-03-16 11:28:35, Info CSI 00000191 [SR] Verify complete
2012-03-16 11:28:35, Info CSI 00000192 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:28:35, Info CSI 00000193 [SR] Beginning Verify and Repair transaction
2012-03-16 11:29:01, Info CSI 00000195 [SR] Verify complete
2012-03-16 11:29:01, Info CSI 00000196 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:29:01, Info CSI 00000197 [SR] Beginning Verify and Repair transaction
2012-03-16 11:29:09, Info CSI 00000199 [SR] Verify complete
2012-03-16 11:29:09, Info CSI 0000019a [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:29:09, Info CSI 0000019b [SR] Beginning Verify and Repair transaction
2012-03-16 11:29:19, Info CSI 0000019d [SR] Verify complete
2012-03-16 11:29:19, Info CSI 0000019e [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:29:19, Info CSI 0000019f [SR] Beginning Verify and Repair transaction
2012-03-16 11:29:25, Info CSI 000001a1 [SR] Verify complete
2012-03-16 11:29:25, Info CSI 000001a2 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:29:25, Info CSI 000001a3 [SR] Beginning Verify and Repair transaction
2012-03-16 11:29:33, Info CSI 000001a5 [SR] Verify complete
2012-03-16 11:29:33, Info CSI 000001a6 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:29:33, Info CSI 000001a7 [SR] Beginning Verify and Repair transaction
2012-03-16 11:29:40, Info CSI 000001a9 [SR] Verify complete
2012-03-16 11:29:40, Info CSI 000001aa [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:29:40, Info CSI 000001ab [SR] Beginning Verify and Repair transaction
2012-03-16 11:29:50, Info CSI 000001b3 [SR] Verify complete
2012-03-16 11:29:50, Info CSI 000001b4 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:29:50, Info CSI 000001b5 [SR] Beginning Verify and Repair transaction
2012-03-16 11:29:56, Info CSI 000001b7 [SR] Verify complete
2012-03-16 11:29:56, Info CSI 000001b8 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:29:56, Info CSI 000001b9 [SR] Beginning Verify and Repair transaction
2012-03-16 11:30:01, Info CSI 000001bb [SR] Verify complete
2012-03-16 11:30:01, Info CSI 000001bc [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:30:01, Info CSI 000001bd [SR] Beginning Verify and Repair transaction
2012-03-16 11:30:08, Info CSI 000001bf [SR] Verify complete
2012-03-16 11:30:08, Info CSI 000001c0 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:30:08, Info CSI 000001c1 [SR] Beginning Verify and Repair transaction
2012-03-16 11:30:17, Info CSI 000001c3 [SR] Verify complete
2012-03-16 11:30:17, Info CSI 000001c4 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:30:17, Info CSI 000001c5 [SR] Beginning Verify and Repair transaction
2012-03-16 11:30:24, Info CSI 000001c8 [SR] Verify complete
2012-03-16 11:30:24, Info CSI 000001c9 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:30:24, Info CSI 000001ca [SR] Beginning Verify and Repair transaction
2012-03-16 11:30:28, Info CSI 000001cc [SR] Verify complete
2012-03-16 11:30:28, Info CSI 000001cd [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:30:28, Info CSI 000001ce [SR] Beginning Verify and Repair transaction
2012-03-16 11:30:32, Info CSI 000001d0 [SR] Verify complete
2012-03-16 11:30:33, Info CSI 000001d1 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:30:33, Info CSI 000001d2 [SR] Beginning Verify and Repair transaction
2012-03-16 11:30:50, Info CSI 000001d6 [SR] Verify complete
2012-03-16 11:30:50, Info CSI 000001d7 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:30:50, Info CSI 000001d8 [SR] Beginning Verify and Repair transaction
2012-03-16 11:31:00, Info CSI 000001dd [SR] Verify complete
2012-03-16 11:31:00, Info CSI 000001de [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:31:00, Info CSI 000001df [SR] Beginning Verify and Repair transaction
2012-03-16 11:31:11, Info CSI 000001e2 [SR] Verify complete
2012-03-16 11:31:11, Info CSI 000001e3 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:31:11, Info CSI 000001e4 [SR] Beginning Verify and Repair transaction
2012-03-16 11:31:26, Info CSI 000001ef [SR] Verify complete
2012-03-16 11:31:26, Info CSI 000001f0 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 11:31:26, Info CSI 000001f1 [SR] Beginning Verify and Repair transaction
2012-03-16 13:13:45, Info CSI 000001f6 [SR] Verify complete
2012-03-16 13:13:45, Info CSI 000001f7 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:13:45, Info CSI 000001f8 [SR] Beginning Verify and Repair transaction
2012-03-16 13:13:50, Info CSI 000001fa [SR] Verify complete
2012-03-16 13:13:51, Info CSI 000001fb [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:13:51, Info CSI 000001fc [SR] Beginning Verify and Repair transaction
2012-03-16 13:13:55, Info CSI 00000200 [SR] Verify complete
2012-03-16 13:13:55, Info CSI 00000201 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:13:55, Info CSI 00000202 [SR] Beginning Verify and Repair transaction
2012-03-16 13:14:00, Info CSI 00000217 [SR] Verify complete
2012-03-16 13:14:00, Info CSI 00000218 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:14:00, Info CSI 00000219 [SR] Beginning Verify and Repair transaction
2012-03-16 13:14:05, Info CSI 0000022b [SR] Verify complete
2012-03-16 13:14:05, Info CSI 0000022c [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:14:05, Info CSI 0000022d [SR] Beginning Verify and Repair transaction
2012-03-16 13:14:10, Info CSI 0000022f [SR] Verify complete
2012-03-16 13:14:10, Info CSI 00000230 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:14:10, Info CSI 00000231 [SR] Beginning Verify and Repair transaction
2012-03-16 13:14:16, Info CSI 00000233 [SR] Verify complete
2012-03-16 13:14:16, Info CSI 00000234 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:14:16, Info CSI 00000235 [SR] Beginning Verify and Repair transaction
2012-03-16 13:14:21, Info CSI 00000243 [SR] Verify complete
2012-03-16 13:14:22, Info CSI 00000244 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:14:22, Info CSI 00000245 [SR] Beginning Verify and Repair transaction
2012-03-16 13:14:28, Info CSI 00000247 [SR] Verify complete
2012-03-16 13:14:28, Info CSI 00000248 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:14:28, Info CSI 00000249 [SR] Beginning Verify and Repair transaction
2012-03-16 13:14:33, Info CSI 00000257 [SR] Verify complete
2012-03-16 13:14:33, Info CSI 00000258 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:14:33, Info CSI 00000259 [SR] Beginning Verify and Repair transaction
2012-03-16 13:14:36, Info CSI 0000025b [SR] Verify complete
2012-03-16 13:14:37, Info CSI 0000025c [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:14:37, Info CSI 0000025d [SR] Beginning Verify and Repair transaction
2012-03-16 13:14:41, Info CSI 0000025f [SR] Verify complete
2012-03-16 13:14:41, Info CSI 00000260 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:14:41, Info CSI 00000261 [SR] Beginning Verify and Repair transaction
2012-03-16 13:14:46, Info CSI 00000264 [SR] Verify complete
2012-03-16 13:14:46, Info CSI 00000265 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:14:46, Info CSI 00000266 [SR] Beginning Verify and Repair transaction
2012-03-16 13:14:49, Info CSI 00000268 [SR] Verify complete
2012-03-16 13:14:49, Info CSI 00000269 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:14:49, Info CSI 0000026a [SR] Beginning Verify and Repair transaction
2012-03-16 13:14:57, Info CSI 0000026c [SR] Verify complete
2012-03-16 13:14:57, Info CSI 0000026d [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:14:57, Info CSI 0000026e [SR] Beginning Verify and Repair transaction
2012-03-16 13:15:04, Info CSI 00000270 [SR] Verify complete
2012-03-16 13:15:04, Info CSI 00000271 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:15:04, Info CSI 00000272 [SR] Beginning Verify and Repair transaction
2012-03-16 13:15:13, Info CSI 0000027a [SR] Verify complete
2012-03-16 13:15:14, Info CSI 0000027b [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:15:14, Info CSI 0000027c [SR] Beginning Verify and Repair transaction
2012-03-16 13:15:20, Info CSI 00000290 [SR] Verify complete
2012-03-16 13:15:20, Info CSI 00000291 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:15:20, Info CSI 00000292 [SR] Beginning Verify and Repair transaction
2012-03-16 13:15:38, Info CSI 00000294 [SR] Verify complete
2012-03-16 13:15:39, Info CSI 00000295 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:15:39, Info CSI 00000296 [SR] Beginning Verify and Repair transaction
2012-03-16 13:15:45, Info CSI 00000298 [SR] Verify complete
2012-03-16 13:15:45, Info CSI 00000299 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:15:45, Info CSI 0000029a [SR] Beginning Verify and Repair transaction
2012-03-16 13:15:51, Info CSI 0000029d [SR] Verify complete
2012-03-16 13:15:52, Info CSI 0000029e [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:15:52, Info CSI 0000029f [SR] Beginning Verify and Repair transaction
2012-03-16 13:15:57, Info CSI 000002a2 [SR] Verify complete
2012-03-16 13:15:57, Info CSI 000002a3 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:15:57, Info CSI 000002a4 [SR] Beginning Verify and Repair transaction
2012-03-16 13:16:03, Info CSI 000002a6 [SR] Verify complete
2012-03-16 13:16:03, Info CSI 000002a7 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:16:03, Info CSI 000002a8 [SR] Beginning Verify and Repair transaction
2012-03-16 13:16:10, Info CSI 000002aa [SR] Verify complete
2012-03-16 13:16:10, Info CSI 000002ab [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:16:10, Info CSI 000002ac [SR] Beginning Verify and Repair transaction
2012-03-16 13:16:16, Info CSI 000002af [SR] Verify complete
2012-03-16 13:16:16, Info CSI 000002b0 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:16:16, Info CSI 000002b1 [SR] Beginning Verify and Repair transaction
2012-03-16 13:16:23, Info CSI 000002b3 [SR] Verify complete
2012-03-16 13:16:24, Info CSI 000002b4 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:16:24, Info CSI 000002b5 [SR] Beginning Verify and Repair transaction
2012-03-16 13:16:30, Info CSI 000002b7 [SR] Verify complete
2012-03-16 13:16:30, Info CSI 000002b8 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:16:30, Info CSI 000002b9 [SR] Beginning Verify and Repair transaction
2012-03-16 13:16:37, Info CSI 000002bb [SR] Verify complete
2012-03-16 13:16:38, Info CSI 000002bc [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:16:38, Info CSI 000002bd [SR] Beginning Verify and Repair transaction
2012-03-16 13:16:48, Info CSI 000002c0 [SR] Verify complete
2012-03-16 13:16:48, Info CSI 000002c1 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:16:48, Info CSI 000002c2 [SR] Beginning Verify and Repair transaction
2012-03-16 13:16:56, Info CSI 000002c4 [SR] Verify complete
2012-03-16 13:16:56, Info CSI 000002c5 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:16:56, Info CSI 000002c6 [SR] Beginning Verify and Repair transaction
2012-03-16 13:17:02, Info CSI 000002c8 [SR] Verify complete
2012-03-16 13:17:02, Info CSI 000002c9 [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:17:02, Info CSI 000002ca [SR] Beginning Verify and Repair transaction
2012-03-16 13:17:08, Info CSI 000002cc [SR] Verify complete
2012-03-16 13:17:08, Info CSI 000002cd [SR] Verifying 100 (0x0000000000000064) components
2012-03-16 13:17:08, Info CSI 000002ce [SR] Beginning Verify and Repair transaction
2012-03-16 13:17:16, Info CSI 000002d0 [SR] Verify complete
2012-03-16 13:17:16, Info CSI 000002d1 [SR] Verifying 25 (0x0000000000000019) components
2012-03-16 13:17:16, Info CSI 000002d2 [SR] Beginning Verify and Repair transaction
2012-03-16 13:17:17, Info CSI 000002d4 [SR] Verify complete
2012-03-16 13:17:17, Info CSI 000002d5 [SR] Repairing 0 components
2012-03-16 13:17:17, Info CSI 000002d6 [SR] Beginning Verify and Repair transaction
2012-03-16 13:17:17, Info CSI 000002d8 [SR] Repair complete

 

[Mark56]

Ok, so far so good, that scan came up clean.

Next time you have a freeze I would like you to try booting into Safe Mode, after you have shut it down, and see if the problem persists.

Start the PC and immediately start tapping the F8 key in your keyboard. Eventually an Advanced Boot Menu screen should appear. You need to use the arrow keys on your keyboard to select the line that says, Safe Mode with Networking, then hit the Enter key and it will load up into Windows. The graphics will appear with very large icons, this is normal.

In the meantime please run these tests.

Test 1
Note: If you cannot easily identify the make of the hard drive then please use the link for Seagate, Samsung, etc.

Identify the make of your hard drive and then use the appropriate link below to get the manufacturer's diagnostics.

These are direct links to the download (apart from Western Digital) so the download will start as soon as you click on the link.

These diagnostics are only available as ISO images to burn to CD except for Excelstore who also provide a download for a USB flash drive. Please note that this USB version is only for use on Excelstore hard drives.

Excelstore ISO for CD Or USB flash drive (instructions included in Readme.txt file)
Hitachi/IBM
Seagate, Samsung, Maxtor & Quantum
Western Digital Click on the Download button next to Diag504fCD.iso

NOTE: For Toshiba/Fujitsu, or any make of drive not listed, use the diagnostics from the Seagate link.

For the downloads that are in a .zip file, right click the file and select Extract Here and burn the image to a CD. (A re-recordable CD will be fine).

In Windows 7 right click the extracted file, select Open With, then select Windows Disc Image Burning Tool then follow the prompts.
For all other versions of windows (if you do not have an ISO burner) download this free software. ImgBurn Install the program and start the application. Select the top left hand option to Write image file to disc and then on the next window click on the small yellow folder icon and browse to the file you have downloaded from the links above. Then click on the two grey discs with the arrow in between (bottom left) and leave it to complete the operation.

Boot the PC into the Bios setup and set the CD/DVD drive to 1st in the boot sequence. Insert the disk in the drive then reboot and the disc will load into dos. Always select the Extended Test where available.

NOTE: Unfortunately the hard drive is the one item in your PC that will fail, it is not a case of if but a case of when. It is an electrical/mechanical device and therefore it will wear out. Hence the need to keep regular back ups of all your important data to an external source, DVD's or Blu-ray discs are the most dependable but if you have 1000's of GB's of data then an external hard drive would be a better choice, unfortunately that drive too will eventually fail, so DVD's or Blu-ray discs are the safest option for crucial data that you would be devastated to loose.

Test 2
Please read all the instructions before starting.

IMPORTANT
Always disconnect your PC from the mains supply when removing Ram sticks and earth your hands to discharge any static electricity to avoid damage to sensitive components. If performing this test on a laptop PC you should also remove the battery before removing or replacing the RAM sticks.

Preliminary checks
For a new build: You should first check the model of RAM stick that you have on the manufacturers site for the recommended voltage setting and then make sure it is set correctly in the PC's Bios. An incorrect voltage setting may be the reason for your problems so test the PC's performance again if the voltage was incorrect.

For older PC's: Errors can also be caused by dirty contacts: Remove all the sticks and clean the contacts with a soft pencil eraser and blow out the slots with a can of compressed air.

If the error you are experiencing is frequent, or you are unable to boot the PC without a crash occuring, you could first try removing all but one of your RAM sticks. Then boot up the PC and see if the problem persists. If it does, shut down the PC and swap the sticks around and try again, repeat this untill all sticks have been tried. If the error only occurs with one particular stick then there is no need to continue with the tests simply get the stick replaced with an exact match. (Ask for guidance if required).

Download Memtest86+ from here
If you wish to run the test from a USB flash drive use this link Auto installer for USB key
When the download is complete right click the file and select Extract Here and burn the image to a CD.

In windows 7 right click the extracted file, select Open With, then select Windows Disc Image Burning Tool then follow the prompts.
For all other versions of windows (if you do not have an ISO burner) download this free software. ImgBurn
Install the program and start the application. Select the top left hand option to Write image file to disk and then on the next window click on the small yellow folder icon and browse to the ISO file you have downloaded. Then click on the two grey discs with the arrow in between (bottom left) and leave it to complete the operation.

Testing

• Boot the PC into the Bios setup and set the CD/DVD drive to 1st in the boot sequence.
• Insert the disk in the drive then reboot and the disc will load into dos.
• Leave the test to run through at least 8 passes or until it is showing some errors.
• If errors show in the test, stop the test and remove all but one of your RAM sticks then start the test again. Repeat the test on each stick until you find the one that is faulty.

NOTE: This is a long slow test and for convenience should ideally be run overnight.

The memtest will not be 100% accurate but should easily detect any major faults.
------------------------------------------------------------------------------------------------------------------

Please ask if you get stuck on anything and report back with the results when complete, you must run each test seperately.

 

[chukmane]

i dont understand any of this stuff , when i installed seagate it asked for a blank cd which i dont have

 

[Mark56]

You will have to get some blank CD's in order to run the test. I would suggest re-recordable CD's then they can be re-used.

 

[chukmane]

this is alot of stuff , i will do it but it will take some time maybe a week

 

[Mark56]

Ok, unfortunately this may be the only way to diagnose the cause of your problems.

I will be here to help.

 

[chukmane]

will blank CD-R Music CD's work ?

 

[Mark56]

Any blank CD will do the job.

 

[chukmane]

this is the log i got after burning the CD with seasgate , plz explain what i should do next


User Name : HP
Company Name : CyberLink
CDKey :
OS Version : Windows 7 Home PremiumService Pack 1
C:\Program Files (x86)\CyberLink\Power2Go\Power2Go.exe : Version 6.1.0.4204
CBS.dll : Version 7.7.5307

==================================================================

Total physical memory : 1786MB (1829788KB)
Free physical memory : 622MB (637380KB)
Memory load : 65 percent

Number of CPU : 1
CPU Name : AMD V140 Processor
CPU Speed : 2294 MHz

==================================================================

21.3.2012
Task Type : Burn Disc Image

17:47:32, File(cl_DiscCopyCD.cpp), Line(91)
-> Begin burning process
Current drive: <E: hp CDDVDW TS-L633R 0300>
Current writing speed(x): 24.0
====== Disc Info =======
Disc Type: CD-R
Disc Status: Blank, Appendable
Num. of Sessions: 1 Num. of Tracks: 1
Disc Capacity: 359846LBs
Free Size: 359846LBs Used Size: 0LBs
========================
->Burn from image
Burn option: w/ buffer underrun protection
Burn option: w/o simulation
Burn option: w/o overburn
Burn option: w/ verify disc
Burn option: w/o extra long disc

17:47:32, File(cl_Cdwrite.cpp), Line(2697)
-> Setup drive
Sessn: 1, Sessn type: Disc At Once
Disc physical format: CDROM_MODE1
Trk: 1, Trk mode: MODE1

17:47:32, File(cl_Cdwrite.cpp), Line(1966)
-> Start session
Sessn: 1, Start trk: 1, Last trk: 1

17:47:33, File(cl_Cdwrite.cpp), Line(1992)
-> Start track
Trk: 1, Track start addr(LBA): 0, Trk size(sectors): 4330, Sector size(bytes): 2048

17:48:09, File(cl_Cdwrite.cpp), Line(2210)
-> Write end track

17:48:09, File(cl_Cdwrite.cpp), Line(2239)
-> Write end session

17:48:27, File(cl_Cdwrite.cpp), Line(2430)
-> Write end/Close disc

17:48:27, File(cl_DiscCopyCD.cpp), Line(1767)
-> End burning process

==================================================================

 

[Mark56]

That log is produced by the disk burner.

You now need to follow the rest of the instructions to run the test.

Boot the PC into the Bios setup and set the CD/DVD drive to 1st in the boot sequence. Insert the disk in the drive then reboot and the disc will load into dos. Always select the Extended Test where available.

 

[chukmane]

i did exactly what the quote said "i took the disk out , put it back in , restarted my PC" but when it started back up nothing happened it rebooted normally

 

[Mark56]

Did you use an ISO burner to create the disk?

Have you set the CD to 1st position in the boot order?

All this is in the instructions I posted.

 

[chukmane]

i dont understand either of them

 

[Mark56]

You seem to be having a lot of difficulty understanding my instructions.

Follow this guide first and see if you can understand how to change the boot order: How to change the boot order

Once you have it set correctly then see if the CD will work when you switch the PC on.

If it doesn't then I will try to help you burn the CD correctly, if you simply copied the diagnostics program to the CD it will not boot the PC it has to be burned as an image file with an ISO burner as detailed in the instructions. There is a link for the program ImgBurn in the instructions and details of how to use it, there are also instructions for using the Windows 7 image burner.

 

[chukmane]

ive changed the boot order and opened seagate , whats next instrutions please break it down into a simple form for me

 

[Mark56]

The tutorial for using Seatools is here: http://knowledge.seagate.com/articles/en_US/FAQ/201271en

Follow the instructions to run the Long Test

 

[chukmane]

i ran the test this morning and it said that it was passed what should i do next ?

 

[Mark56]

Test 2 to check the memory.

 

[chukmane]

run another long test ?

 

[Mark56]

Nope, test 2 from post 30.

 

[chukmane]

can you please break it down into a simpler form for me thanks

 

[Mark56]

To keep it simple, just follow a similar process as you did with the hard drive diagnostics.

Don't bother with the preliminary checks.

Download Memtest86+ from the link provided.

You then burn it to a disc in just the same way as you did for the diagnostics.

Put the disc in the drive and reboot the PC.

Let the test run until it has reached 8 Passes or until it flags up errors.

This will take many hours to complete so you can set it up to run overnight and view the results in the morning.

Let me know the results after 8 passes or stop the test if it flags up errors and I'll tell you what to do next.