Solved Malware infection

[Broni]

I still need Security Check log.

 

[Jskid]

"I still need Security Check log."
Where is the log?

 

[Jskid]

There is no option for a log. Do you understand what I'm telling you?

 

[Broni]

I have no problem whatsoever with understanding you but apparently you do.

One more time...

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

 

[Jskid]

Results of screen317's Security Check version 0.99.77
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Internet Security
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Duplicate File Cleaner v2.6
Java 7 Update 45
Adobe Flash Player 11.9.900.117
Adobe Reader XI
Mozilla Firefox (25.0.1)
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast afwServ.exe
AVAST Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

 

[Broni]

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.

 

[Jskid]

Files\Folders moved on Reboot...
C:\Users\Cedric\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Cedric\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

 

[Broni]

The above log is incomplete.
Post entire log or re-run the fix.

 

[Jskid]

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Cedric
->Temp folder emptied: 87296311 bytes
->Temporary Internet Files folder emptied: 18542047 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 20480903 bytes
->Flash cache emptied: 5118 bytes

User: Public
->Temp folder emptied: 0 bytes

User: UpdatusUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 19943491 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
RecycleBin emptied: 2743063394 bytes

Total Files Cleaned = 2,755.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Cedric
->Flash cache emptied: 0 bytes

User: Public

User: UpdatusUser

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Cedric
->Java cache emptied: 0 bytes

User: Public

User: UpdatusUser

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 11182013_205609

Files\Folders moved on Reboot...
C:\Users\Cedric\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Cedric\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.
File move failed. C:\Windows\temp\vmware-SYSTEM\vmauthd.log scheduled to be moved on reboot.
C:\Windows\temp\vmware-SYSTEM\vmware-usbarb-3496.log moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

 

[Jskid]

Everything was going fine but I just noticed McAfee Security Scan Plus just installed itself. I was updating my browser plugins and had to update a codec and Flashplayer. Also I installed a couple of Windows Updates. What is McAfee Security Scan Plus and where did it come from?

 

[Broni]

It's a typical drive-by-install.
Uninstall it.

 

[Jskid]

Ok, what's next?
EDIT: actually the computer has been showing signs of instability. The mouse periodically hangs and while watching Netflix the screen blanked out and the computer wouldn't respond and the sound from the speakers went strange.

 

[Broni]

In this forum, we make sure, your computer is free of malware and your computer is clean
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.

Good luck

 

[Jskid]

Thanks

 

[Broni]

You're very welcome

 

[Jskid]

Hi again. Afterwards the system became unstable and I discovered it happened if Firefox had been opened. Is it possible the malware could have corrupted the Firefox installation so it would cause the system to freeze even after the Malware had been removed?

 

[Broni]

Reset Firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems