My computer keeps crashing after a blue screen(crash dump) even after re-installing windows 7

By Brandon42014 ยท 4 replies
Jan 25, 2014
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  1. It started yesterday on where I was using my computer normally then all of a sudden it went to blue screen where I briefly saw it saying memory crash dump, then it restarted my computer, but it didn't start up windows. It just to a blank black screen.

    Next I tried re-installing windows 7, and wiped clean my hardrive.

    After re-installing I only downloaded
    motherboard and graphic card components, for audio, usb 3.0, internet and such .
    About 30 mins later
    It went to another blue screen saying memory crash dump and then it restart itself and windows does not start.
    Then I turn it off and on via power button and then it goes to windows repair and it gave the option for safe mode or start windows normally
    I tried both but it lead me right into a blank black screen again.

    My computer is custom-made and it only have been one month since it was build.

    My computer components consists of:

    --Operating System: Windows 7
    --Intel Core i5-4570 Haswell 3.2GHz LGA 1150 84W
    --MSI Gaming N760 TF 2GD5/OC GeForce GTX 760 2GB 256-Bit
    --Seagate Barracuda ST1000DM003 1TB
    --G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL8D-8GBXM

    My friend told me it might be the hardrive if not the operating system and I should send it to the manufacturer to replace it.
    Can someone help me? Should I send the hardrive back to the manufacturer to replace or what can I do to fix this problem?
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Run the computer with only 1 memory stick and see if the computer runs stable. If not it may be the hard drive or motherboard
  3. Brandon42014

    Brandon42014 TS Rookie Topic Starter

    I took one memory stick out and its working properly now, so thank you wouldn't of thought of that.

    and should I get a replacement for it and buy a new ram, or is it possible to run with just one?
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You can run fine with just a single 4GB module...
  5. mailpup

    mailpup TS Special Forces Posts: 7,182   +469

    Most RAM has a lifetime warranty but when you buy them in matched sets (like sets of two modules) I believe you have to return the set to exchange for a new set.

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