My laptop keeps turning itself off

Ok, should I hand it in to get checked out or is there anything I can do here? there doesn't appear to be any visible dust where my fan is
 
Maybe the fan is faulty and that's why no warm air is being blown out. I'd be inclined to get it checked out by a qualified technician.
 
bazz2004 said:
Maybe the fan is faulty and that's why no warm air is being blown out. I'd be inclined to get it checked out by a qualified technician.
Click to expand...
thanks ;D btw, for future reference, what temperature should I be looking at here, using the screenshot I sent you? I was looking at the block of temps but I've never used this before to know. also, I have another issue where if I have my battery plugged in and my cable in, it makes my laptop incredibly slow, to the point where it's constantly freezing and im running like, 5-10fps sometimes not even that. I have to play with my battery out and my laptop plugged in, that's when it turns itself off. is there any info I should know about that or would you just suggest handing it in to a professional, telling them everything and seeing if they can do anything about it? this only started happening after I got new charging cable as my first one that came with the laptop broke.
 
I am making the observation in general terms. The actual info on the processor isn't readily to hand but my laptop which is dual core maxs out at just over 60c then the fan kicks in and quickly lowers the temperature to around 50c. You can feel the warm air blasting out unlike with yours. My old Pentium 4 3.4Ghz desktop has the fastest CPU in the Prescott range and these are notorious for running hot. It is pretty well bomb proof and is like a fan heater when pushed. If it gets much past 70c I usually shut it down but it would, according to reports, work well beyond that temperature.

You are showing temperatures of 80c for the quad core processor and you didn't say that this was a laptop under heavy load playing games. Gaming is processor intensive and will push temperatures up far higher than 80c so I'm thinking that there is a problem. Your laptop processor isn't very powerful so it's not a good platform for playing demanding games. In short, if it's showing around 80c and not doing a lot this is something that needs investigation. Dust, faulty fan or the need to renew thermal paste on the processor chips may be the problem but dismantling a laptop isn't for novices.
 
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bazz2004 said:
I am making the observation in general terms. The actual info on the processor isn't readily to hand but my laptop which is dual core maxs out at just over 60c then the fan kicks in and quickly lowers the temperature to around 50c. You can feel the warm air blasting out unlike with yours. My old Pentium 4 3.4Ghz desktop has the fastest CPU in the Prescott range and these are notorious for running hot. It is pretty well bomb proof and is like a fan heater when pushed. If it gets much past 70c I usually shut it down but it would, according to reports, work well beyond that temperature.

You are showing temperatures of 80c for the quad core processor and you didn't say that this was a laptop under heavy load playing games. Gaming is processor intensive and will push temperatures up far higher than 80c so I'm thinking that there is a problem. Your laptop processor isn't very powerful so it's not a good platform for playing demanding games. In short, if it's showing around 80c and not doing a lot this is something that needs investigation. Dust, faulty fan or the need to renew thermal paste on the processor chips may be the problem but dismantling a laptop isn't for novices.
Click to expand...
thanks for the info :D im certainly going to be getting it checked out now haha. thanks again :D I owe you one lol
 
It's fairly easy to maintain a desktop but a laptop does need the occasional service and having taken a couple apart I can appreciate why the cost is more than you'd expect. Better that than having it die on you in the near future.
 
Hi There I have run HWMonitor and temps are running from 80c to 100c? Can it be fixed? Also running very slow
 

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It can be fixed so long as you stop using the laptop before it is permanently damaged. It's not a DIY fix for most people. As you needed to ask about the problem you would be advised to have it serviced. That would involve dismantling for access, a thorough clean to get rid of dust, renewing the heat paste and checking that the fan is working properly.
 
bazz2004 said:
It can be fixed so long as you stop using the laptop before it is permanently damaged. It's not a DIY fix for most people. As you needed to ask about the problem you would be advised to have it serviced. That would involve dismantling for access, a thorough clean to get rid of dust, renewing the heat paste and checking that the fan is working properly.
Click to expand...

Thank you bazz2004, the laptop is around 7 or 8 years old, is it worth servicing or investing in a new one do you think?
 
If it had been working well before this and you have no other problems then having it properly serviced would be my choice. Also think about upgrading the hard disk, if it's the original one, because it may be filling up by now and they do die at inconvenient times. An SSD upgrade makes a big difference to performance but I'd leave that until you see how the laptop runs after a service or maybe start looking for something more cutting edge as a replacement.
 
Thanks again bazz2004.... but I may have just killed it(!) an option came up to clean and reinstall windows, I've done that (so shouldn't have) Now when I turn it on it has the windows icon and says preparing.... but 20 seconds or so later I get a text box saying the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed.... click ok to restart, when I do that the same thing happens all over again.... Have I seriously hurt my laptop?
 
It takes ages for a fully functioning computer to install Windows so there was zero chance of that succeeding. You now have a screwed up hard drive to add to your problems. The laptop is shutting down to try and prevent serious heat damage so it may be OK. Fixing it just became a lot less attractive and will mean lots more work. If you can afford it just replace it.
 
Oops..... thanks bazz2004.... should have asked the question before I clicked huh On the upside... new laptop I'll check out the review section.... thanks again
 
Hi
bazz2004
My laptop have a problem its turning off again and again offer 1 or 2 mints I did clean the fan and replace the thermal past but its did't not working
I record the video of hwmonitor
link of video is in the note pad that attached
I am expecting early reply from you please help me thanks
Regards
usama khalil
 

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  • link.txt
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MOBO is failing or one of the capacitors are bad. PSU can be at fault as well. So many things without a Multi-Volt meter to test it out and see what it would be. My guess is the PSU or power cord or PSU internal or external is bad. Try replacing the cord or module you plug into the wall. If you have tried all that. Remove the battery try it without the battery thus eliminating the cause an effect.

1. Battery needs to be replaced
2. PSU faulty
3. PSU Cord is faulty
4. MOBO faulty
5. Capacitor is faulty.
6. CPU the working correctly.
7. Panel could be faulty.
8. Defective RAM too.
9. HDD Smart issues.
0. Overheating due to a fan stopped spinning..
 
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