My PC is infected

By fguil1 · 21 replies
Aug 23, 2010
  1. I have the following problems on my laptop.
    1. Clicking a link / URL on google most of the times redirects me to a different website.
    2. A random website just suddenly opens.
    3. Sometimes, I am getting a prompt of malware attack & ask me to do a system scan.

    I tried Malwarebytes, Ad-aware & super aniti spyware. Also have symantec antivirus on my PC. None worked.

    [HJT log removed - Broni]

    Thank you,
  2. Broni

    Broni Malware Annihilator Posts: 54,260   +383

  3. fguil1

    fguil1 TS Rookie Topic Starter

    Here are the logs requested.

    Thank you very much

    Attached Files:

  4. Broni

    Broni Malware Annihilator Posts: 54,260   +383

    Download TDSSKiller and save it to your desktop.
    • Extract (unzip) its contents to your desktop.
    • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
    • If an infected file is detected, the default action will be Cure, click on Continue.
    • If a suspicious file is detected, the default action will be Skip, click on Continue.
    • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
    • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
    • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  5. fguil1

    fguil1 TS Rookie Topic Starter

    Here's the TDSS Killer logs.

    Thank you,

    Attached Files:

  6. Broni

    Broni Malware Annihilator Posts: 54,260   +383

    Please, re-run TDSSKiller and post fresh log. I want to see, if the rootkit is gone for real.


    Download MBRCheck to your desktop

    Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
    It will show a black screen with some data on it.
    A report called MBRcheckxxxx.txt will be on your desktop
    Open this report and post its content in your next reply.
  7. fguil1

    fguil1 TS Rookie Topic Starter

    Here is the MBRCheck.

    Thank you!

    MBRCheck, version 1.2.3
    (c) 2010, AD

    Windows Version: Windows XP Professional
    Windows Information: Service Pack 2 (build 2600)
    Logical Drives Mask: 0x000000fc

    Kernel Drivers (total 155):
    0x804D7000 \WINDOWS\system32\ntkrnlpa.exe
    0x806E2000 \WINDOWS\system32\hal.dll
    0xBA5A8000 \WINDOWS\system32\KDCOM.DLL
    0xBA4B8000 \WINDOWS\system32\BOOTVID.dll
    0xB9F79000 ACPI.sys
    0xB9F68000 pci.sys
    0xBA0A8000 ohci1394.sys
    0xBA0B8000 \WINDOWS\system32\DRIVERS\1394BUS.SYS
    0xBA0C8000 isapnp.sys
    0xBA4BC000 compbatt.sys
    0xBA4C0000 \WINDOWS\system32\DRIVERS\BATTC.SYS
    0xBA670000 pciide.sys
    0xBA328000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
    0xB9F4A000 pcmcia.sys
    0xBA0D8000 MountMgr.sys
    0xB9F2B000 ftdisk.sys
    0xBA5AC000 dmload.sys
    0xB9F05000 dmio.sys
    0xBA330000 PartMgr.sys
    0xBA4C4000 ACPIEC.sys
    0xBA0E8000 VolSnap.sys
    0xB9EED000 atapi.sys
    0xB9E13000 iaStor.sys
    0xBA0F8000 disk.sys
    0xB9DF4000 fltMgr.sys
    0xB9DDD000 KSecDD.sys
    0xB9D50000 Ntfs.sys
    0xB9D23000 NDIS.sys
    0xB9D08000 Mup.sys
    0xBA1F8000 \SystemRoot\system32\DRIVERS\intelppm.sys
    0xB43D9000 \SystemRoot\system32\DRIVERS\igxpmp32.sys
    0xB43C5000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
    0xBA208000 \SystemRoot\system32\DRIVERS\HECI.sys
    0xBA218000 \SystemRoot\system32\DRIVERS\serial.sys
    0xB9109000 \SystemRoot\system32\DRIVERS\serenum.sys
    0xB4387000 \SystemRoot\system32\DRIVERS\e1y5132.sys
    0xBA400000 \SystemRoot\system32\DRIVERS\usbuhci.sys
    0xB4364000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
    0xBA408000 \SystemRoot\system32\DRIVERS\usbehci.sys
    0xB433F000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
    0xB3FC8000 \SystemRoot\system32\DRIVERS\NETw5x32.sys
    0xBA228000 \SystemRoot\system32\DRIVERS\nic1394.sys
    0xB3FB7000 \SystemRoot\system32\DRIVERS\sdbus.sys
    0xB3FA6000 \SystemRoot\system32\DRIVERS\rimmptsk.sys
    0xB3F92000 \SystemRoot\system32\DRIVERS\rimsptsk.sys
    0xB3F40000 \SystemRoot\system32\DRIVERS\rixdptsk.sys
    0xB9208000 \SystemRoot\system32\DRIVERS\i8042prt.sys
    0xBA410000 \SystemRoot\system32\DRIVERS\kbdclass.sys
    0xBA440000 \SystemRoot\system32\DRIVERS\mouclass.sys
    0xBA580000 \SystemRoot\system32\DRIVERS\tpm.sys
    0xBA588000 \SystemRoot\system32\DRIVERS\CmBatt.sys
    0xBA480000 \SystemRoot\system32\DRIVERS\ibmpmdrv.sys
    0xBA2E8000 \SystemRoot\system32\DRIVERS\imapi.sys
    0xBA2F8000 \SystemRoot\system32\DRIVERS\cdrom.sys
    0xBA308000 \SystemRoot\system32\DRIVERS\redbook.sys
    0xB32D9000 \SystemRoot\system32\DRIVERS\ks.sys
    0xBA488000 \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
    0xBA594000 \SystemRoot\system32\DRIVERS\wmiacpi.sys
    0xBA598000 \SystemRoot\system32\DRIVERS\fsvga.sys
    0xBA698000 \SystemRoot\system32\DRIVERS\audstub.sys
    0xBA318000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
    0xBA59C000 \SystemRoot\system32\DRIVERS\ndistapi.sys
    0xB32C2000 \SystemRoot\system32\DRIVERS\ndiswan.sys
    0xBA138000 \SystemRoot\system32\DRIVERS\raspppoe.sys
    0xBA148000 \SystemRoot\system32\DRIVERS\raspptp.sys
    0xBA490000 \SystemRoot\system32\DRIVERS\TDI.SYS
    0xB32B1000 \SystemRoot\system32\DRIVERS\psched.sys
    0xBA158000 \SystemRoot\system32\DRIVERS\msgpc.sys
    0xB2325000 \SystemRoot\system32\DRIVERS\ptilink.sys
    0xB231D000 \SystemRoot\system32\DRIVERS\raspti.sys
    0xB2315000 \SystemRoot\system32\DRIVERS\eacfilt.sys
    0xAFF62000 \SystemRoot\system32\DRIVERS\ipsecw2k.sys
    0xAFF31000 \SystemRoot\system32\DRIVERS\rdpdr.sys
    0xB1754000 \SystemRoot\system32\DRIVERS\termdd.sys
    0xB1744000 \SystemRoot\system32\DRIVERS\VClone.sys
    0xAFF19000 \SystemRoot\system32\DRIVERS\SCSIPORT.SYS
    0xB230D000 \SystemRoot\system32\DRIVERS\psadd.sys
    0xBA610000 \SystemRoot\system32\DRIVERS\swenum.sys
    0xAFEE5000 \SystemRoot\system32\DRIVERS\update.sys
    0xB23A8000 \SystemRoot\system32\DRIVERS\mssmbios.sys
    0xAA402000 \SystemRoot\System32\Drivers\NDProxy.SYS
    0xAA3E2000 \SystemRoot\system32\DRIVERS\usbhub.sys
    0xBA64A000 \SystemRoot\system32\DRIVERS\USBD.SYS
    0x95D06000 \SystemRoot\system32\drivers\CHDAU32.sys
    0x95CE4000 \SystemRoot\system32\drivers\portcls.sys
    0xB2FC3000 \SystemRoot\system32\drivers\drmk.sys
    0x95CB0000 \SystemRoot\system32\DRIVERS\HSFHWAZL.sys
    0x95BBF000 \SystemRoot\system32\DRIVERS\HSF_DPV.sys
    0x95B0C000 \SystemRoot\system32\DRIVERS\HSF_CNXT.sys
    0xB16AC000 \SystemRoot\System32\Drivers\Modem.SYS
    0x95AB4000 \??\C:\Program Files\Symantec AntiVirus\savrt.sys
    0x95A92000 \??\C:\Program Files\Symantec\SYMEVENT.SYS
    0x95A7E000 \??\C:\Program Files\Symantec AntiVirus\Savrtpel.sys
    0x95FDE000 \SystemRoot\System32\Drivers\BTHUSB.sys
    0x958DB000 \SystemRoot\System32\Drivers\bthport.sys
    0x97732000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
    0xAA1A2000 \SystemRoot\System32\Drivers\Null.SYS
    0x9772A000 \SystemRoot\System32\Drivers\Beep.SYS
    0xBA430000 \SystemRoot\System32\drivers\vga.sys
    0xBA468000 \SystemRoot\system32\DRIVERS\usbccgp.sys
    0x97724000 \SystemRoot\System32\Drivers\mnmdd.SYS
    0x97722000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
    0xBA390000 \SystemRoot\System32\Drivers\Msfs.SYS
    0x958A7000 \SystemRoot\System32\Drivers\usbvideo.sys
    0xBA3C8000 \SystemRoot\System32\Drivers\Npfs.SYS
    0x96613000 \SystemRoot\system32\DRIVERS\rfcomm.sys
    0xB9111000 \SystemRoot\system32\DRIVERS\rasacd.sys
    0xB2D89000 \SystemRoot\system32\DRIVERS\BthEnum.sys
    0x95894000 \SystemRoot\system32\DRIVERS\ipsec.sys
    0x9587B000 \SystemRoot\system32\DRIVERS\bthpan.sys
    0x95823000 \SystemRoot\system32\DRIVERS\tcpip.sys
    0xBA2C8000 \SystemRoot\system32\DRIVERS\bthmodem.sys
    0x957E8000 \SystemRoot\System32\Drivers\SYMTDI.SYS
    0x957C7000 \SystemRoot\system32\DRIVERS\ipnat.sys
    0xAA3A2000 \SystemRoot\system32\DRIVERS\wanarp.sys
    0x9579F000 \SystemRoot\system32\DRIVERS\netbt.sys
    0xAA23A000 \SystemRoot\system32\DRIVERS\arp1394.sys
    0x9577D000 \SystemRoot\System32\drivers\afd.sys
    0xB9198000 \SystemRoot\system32\DRIVERS\netbios.sys
    0x9571B000 \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys
    0x956F0000 \SystemRoot\system32\DRIVERS\rdbss.sys
    0x95681000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
    0xAA27A000 \SystemRoot\System32\Drivers\Fips.SYS
    0xBA3B8000 \SystemRoot\System32\Drivers\ElbyCDIO.sys
    0x95623000 \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
    0x95606000 \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
    0xB1267000 \SystemRoot\System32\Drivers\Cdfs.SYS
    0x9552C000 \SystemRoot\System32\Drivers\dump_iaStor.sys
    0xBF800000 \SystemRoot\System32\win32k.sys
    0x979B8000 \SystemRoot\System32\drivers\Dxapi.sys
    0xBA368000 \SystemRoot\System32\watchdog.sys
    0xBF000000 \SystemRoot\System32\drivers\dxg.sys
    0xBA790000 \SystemRoot\System32\drivers\dxgthk.sys
    0xBF024000 \SystemRoot\System32\igxpgd32.dll
    0xBF012000 \SystemRoot\System32\igxprd32.dll
    0xBF058000 \SystemRoot\System32\igxpdv32.DLL
    0xBF296000 \SystemRoot\System32\igxpdx32.DLL
    0x979C0000 \SystemRoot\system32\DRIVERS\ndisuio.sys
    0x9540F000 \SystemRoot\system32\drivers\wdmaud.sys
    0xB3709000 \SystemRoot\system32\drivers\sysaudio.sys
    0x94FCE000 \SystemRoot\system32\DRIVERS\mrxdav.sys
    0xBA5DA000 \??\C:\WINDOWS\system32\drivers\CDRomFlt.sys
    0x94E86000 \??\C:\WINDOWS\system32\drivers\GS.sys
    0x94B03000 \SystemRoot\system32\DRIVERS\srv.sys
    0x94AB3000 \SystemRoot\system32\DRIVERS\mdmxsdk.sys
    0xBA5DE000 \??\C:\WINDOWS\system32\drivers\tdip.sys
    0x94572000 \SystemRoot\System32\Drivers\HTTP.sys
    0x941CC000 \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20100818.006\navex15.sys
    0x941B8000 \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20100818.006\naveng.sys
    0xAFDA3000 \SystemRoot\system32\drivers\NPF.sys
    0x93169000 \SystemRoot\system32\drivers\kmixer.sys
    0x7C900000 \WINDOWS\system32\ntdll.dll

    Processes (total 66):
    0 System Idle Process
    4 System
    1884 C:\WINDOWS\system32\smss.exe
    1936 csrss.exe
    1960 C:\WINDOWS\system32\winlogon.exe
    2004 C:\WINDOWS\system32\services.exe
    2016 C:\WINDOWS\system32\lsass.exe
    348 C:\WINDOWS\system32\ibmpmsvc.exe
    384 C:\WINDOWS\system32\svchost.exe
    428 svchost.exe
    704 C:\WINDOWS\system32\svchost.exe
    1036 svchost.exe
    1132 svchost.exe
    1616 C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    1664 C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    1772 C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    1904 C:\WINDOWS\system32\spoolsv.exe
    1424 C:\WINDOWS\explorer.exe
    1352 C:\WINDOWS\system32\igfxtray.exe
    1388 C:\WINDOWS\system32\hkcmd.exe
    1184 C:\WINDOWS\system32\igfxpers.exe
    1404 C:\WINDOWS\system32\igfxsrvc.exe
    1480 C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe
    1584 C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    1592 C:\PROGRA~1\SYMANT~1\VPTray.exe
    1144 C:\Program Files\SPES5.0\Console\SpesConsole.exe
    540 C:\Program Files\SPES5.0\Composites\FinLogon\FingerConf.exe
    584 D:\HW LMT\tray\bin\ilmt_tray.exe
    628 C:\IrmTool\IrmTool.exe
    636 C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
    656 C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    752 C:\Program Files\Java\jre1.5.0_14\bin\jusched.exe
    296 C:\Program Files\iTunes\iTunesHelper.exe
    2112 C:\WINDOWS\system32\ctfmon.exe
    2128 svchost.exe
    2144 C:\Program Files\Messenger\msmsgs.exe
    2188 D:\HW LMT\server\lmtserver\bin\lmt_server.exe
    2400 D:\HW LMT\uninstall\jre\jre_win\bin\javaw.exe
    2420 C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    2464 C:\Program Files\SPES5.0\Composites\iAccess\Array Networks\Array SSL VPN\8,3,1,103\arr_srvs.exe
    2548 C:\Program Files\Digital Line Detect\DLG.exe
    2644 C:\Program Files\SPES5.0\Composites\iAccess\Array Networks\Common\8,3,1,103\arr_isrv.exe
    2824 C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    2900 C:\Program Files\Bonjour\mDNSResponder.exe
    3016 svchost.exe
    3508 C:\Program Files\Symantec AntiVirus\DefWatch.exe
    3652 C:\Program Files\Intel\AMT\LMS.exe
    1260 C:\MrtTool\MrtService.EXE
    1832 C:\SQLSVRMSSQL\Binn\sqlservr.exe
    2380 C:\Program Files\lotus\notes\ntmulti.exe
    2140 C:\WINDOWS\system32\svchost.exe
    2180 C:\WINDOWS\system32\svchost.exe
    1332 C:\Program Files\Symantec AntiVirus\SavRoam.exe
    2704 C:\Program Files\SPES5.0\SpesService.exe
    1676 C:\WINDOWS\system32\svchost.exe
    2960 C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    3160 C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
    3368 C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    3704 C:\Program Files\iPod\bin\iPodService.exe
    1112 alg.exe
    5816 C:\Program Files\Internet Explorer\iexplore.exe
    4992 C:\Program Files\Java\jre1.5.0_14\bin\jucheck.exe
    4300 C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    5880 C:\Documents and Settings\Administrator\Desktop\MBRCheck.exe
    4344 C:\WINDOWS\system32\conime.exe

    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
    \\.\D: --> \\.\PhysicalDrive0 at offset 0x0000000c`6bafde00 (NTFS)
    \\.\E: --> \\.\PhysicalDrive0 at offset 0x00000018`d75f3e00 (NTFS)

    PhysicalDrive0 Model Number: WDCWD1600BEVS-08VAT2, Rev: 14.01A14

    Size Device Name MBR Status
    149 GB \\.\PhysicalDrive0 Windows XP MBR code detected
    SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A


    Attached Files:

  8. Broni

    Broni Malware Annihilator Posts: 54,260   +383

    Both logs look good :)

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  9. fguil1

    fguil1 TS Rookie Topic Starter

    Thank you.
    I don't know why is it in Chinese?

    Attached Files:

  10. Broni

    Broni Malware Annihilator Posts: 54,260   +383

    I suspect, the reason is, that you have also a browser hijacker there.
    We'll try to sort it out.

    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    c:\documents and settings\Administrator\Local Settings\Application Data\ssmbjwjdk
    c:\windows\system32\dllcache\tcpip.sys | c:\windows\system32\drivers\tcpip.sys
    uInternet Settings,ProxyServer = http=
    uInternet Settings,ProxyOverride = rms*;<local>
    Trusted Zone:\rms
    Trusted Zone:\rmspol
    Trusted Zone:\rmsweb
    Trusted Zone:\rmswebru
    Trusted Zone:\rmswebuk
    Trusted Zone:\rmswebus
    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    c:\program files\SPES5.0

    3. Save the above as CFScript.txt

    4. Close/disable all anti virus and anti malware programs again, so they do not interfere with the running of ComboFix.

    5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.


    6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
  11. fguil1

    fguil1 TS Rookie Topic Starter

    Here's the combix log

    Thank you.

    Attached Files:

  12. Broni

    Broni Malware Annihilator Posts: 54,260   +383

    It looks decent :)

    How is computer doing?

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.


    Update MBAM, run it, post fresh log.


    Download OTL to your Desktop.

    * Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    * Under the Custom Scan box paste this in:

    drivers32 /all
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\user32.dll /md5
    %systemroot%\system32\ws2_32.dll /md5
    %systemroot%\system32\ws2help.dll /md5
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

    * Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  13. fguil1

    fguil1 TS Rookie Topic Starter

    I pasted them as an attachment because it contains too many characters.
    mbam also found something.
    Please have a look.

    Anyway, my PC is much better now. I no longer encounter the problems that I mentioned.

    Thank you,

    Attached Files:

  14. Broni

    Broni Malware Annihilator Posts: 54,260   +383

    Well, your computer was heavily infected, so we'll keep finding things here and there.

    Update your Java version here:

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.


    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\AB.tmp -- (MEMSWEEP2)
      O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
      O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
      mptBehaviorAdmin = 0
      O15 - HKCU\..Trusted Domains: ([rms] http in Trusted sites)
      O15 - HKCU\..Trusted Domains: ([rms] https in Trusted sites)
      O15 - HKCU\..Trusted Domains: ([rmspol] http in Trusted sites)
      O15 - HKCU\..Trusted Domains: ([rmsweb] http in Trusted sites)
      O15 - HKCU\..Trusted Domains: ([rmsweb] https in Trusted sites)
      O15 - HKCU\..Trusted Domains: ([rmswebru] http in Trusted sites)
      O15 - HKCU\..Trusted Domains: ([rmswebru] https in Trusted sites)
      O15 - HKCU\..Trusted Domains: ([rmswebuk] http in Trusted sites)
      O15 - HKCU\..Trusted Domains: ([rmswebuk] https in Trusted sites)
      O15 - HKCU\..Trusted Domains: ([rmswebus] http in Trusted sites)
      O15 - HKCU\..Trusted Domains: ([rmswebus] https in Trusted sites)
      O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain =
      [2010/04/27 14:15:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\avG
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
      "DisableMonitoring" =-
      ipconfig /flushdns /c
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
    • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

    Bed time for me. See you tomorrow :)
    How is computer doing at the moment?
  15. fguil1

    fguil1 TS Rookie Topic Starter

    Thanks Broni!
    My PC is responding much better. I am not seeing any redirect problems or random prompts.

    I also upgraded the Java version.& ran the JavaRa.

    Here are the logs for "Run Fix" and "Quick Scan"

    Attached Files:

  16. Broni

    Broni Malware Annihilator Posts: 54,260   +383

    Good :)

    Last scans....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    3. Go to Kaspersky website and perform an online antivirus scan.

    • Disable your active antivirus program.
    • Read through the requirements and privacy statement and click on Accept button.
    • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    • When the downloads have finished, click on Settings.
    • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
      • Archives
      • Mail databases
    • Click on My Computer under Scan.
    • Once the scan is complete, it will display the results. Click on View Scan Report.
    • You will see a list of infected items there. Click on Save Report As....
    • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
  17. fguil1

    fguil1 TS Rookie Topic Starter

    Thanks for looking after this Broni!
    However, I cannot get the Kaspersky online scan running. It starts downloading but I get an error: "Launch of the Java application is interrupted! Please establish an uninterrupted Internet connection for work with this program." My internet connection is ok. Also I get a message "Add-on disabled" at the bottom of the window.
    I disabled my antivirus & my PC meets the requirements to run Kaspersky online.

  18. Broni

    Broni Malware Annihilator Posts: 54,260   +383

    It happens...

    Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • IMPORTANT! UN-check Remove found threats
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Push Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  19. fguil1

    fguil1 TS Rookie Topic Starter

    Hi Broni,
    Here are the logs:

    Results of screen317's Security Check version 0.99.5
    Windows XP Service Pack 2
    Out of date service pack!!
    Internet Explorer 7 Out of date!
    Antivirus/Firewall Check:

    Windows Security Center service is not running! This report may not be accurate!
    Windows Firewall Disabled!
    Symantec AntiVirus
    Antivirus up to date!
    Anti-malware/Other Utilities Check:

    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 21
    Adobe Flash Player
    Adobe Reader 7.0.8
    Out of date Adobe Reader installed!
    Process Check:
    objlist.exe by Laurent

    Symantec AntiVirus DefWatch.exe
    Symantec AntiVirus SavRoam.exe
    Symantec AntiVirus Rtvscan.exe
    DNS Vulnerability Check:

    GREAT! (Not vulnerable to DNS cache poisoning)

    ``````````End of Log````````````

    The ESET online scanner didn't detect anything.

    My PC is responding well now.


    Attached Files:

  20. Broni

    Broni Malware Annihilator Posts: 54,260   +383

    Good :)

    Update Adobe Reader

    You can download it from
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.


    OTL Clean-Up
    Clean up with OTL:

    * Double-click OTL.exe to start the program.
    * Close all other programs apart from OTL as this step will require a reboot
    * On the OTL main screen, press the CLEANUP button
    * Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current (including Service Pack 3 installation)

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to to see if there are any newer releases.

    11. Run defrag at your convenience.

    12. Read How did I get infected?, With steps so it does not happen again!:

    13. Please, let me know, how your computer is doing.
  21. fguil1

    fguil1 TS Rookie Topic Starter

    Thank you very much Broni.
    Everything has been done.
    My computer is now healthy.

    Warm regards,
  22. Broni

    Broni Malware Annihilator Posts: 54,260   +383

    Yes!! [​IMG]
    Good luck and stay safe :)
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