My sound is gone...where did it go?

[kimtiu]

The last time I checked my PC, the sound is working. Then, I checked my PC and it has no sound! I checked Device Manager and there are all OK. But something is missing. I did not do anything with this device. The only problem is that it only detects "modem#0 Line Playback." My audio device Is Realtek HD 1.6 and it worked fine till now.

 

[kimsland]

Try System Restore

But you might want to run a full updated Antivirus and Malware scan first

 

[kimtiu]

But my System Restore won't allow me to do so.

So I followed your second suggestion first.

 

[CCT]

Make sure that Windows Audio Service is on automatic AND is started (Start/Control Panel/Admin Tools/Services).

 

[kimtiu]

Looks I found 16 infected objects at the Malwarebytes scan.

Now, as for the sound...this also happened when msvcrt.dll stopped working properly and get this "generic Win32 services" error.

 

[kimtiu]

It is on automatic but it is not started.

I started it.

 

[kimtiu]

But still no sound, unfortunately.

 

[kimsland]

Uninstall the sound drivers from Add/Remove programs
Download the updated sound drivers from your manufacture's (?) support website, referring to your exact model (?)

 

[kimtiu]

I think there might be that msvcrt error that is causing this...I let someone borrow my PC and he says he needs to fix his PSP because it had some errors.

 

[CCT]

Go into whatever passes for Device Manager in your o/s and under Sound and Audio if that modem thing is listed uninstall it and reboot.