My Task Manager Does NOT WORK!

By skye ยท 6 replies
Nov 18, 2006
  1. Hi, first of all i would like to apologies for bringing up this topic, i know theres been many issues relating to this, but i'v read them all and non of them has the same problems as me.

    Well first of all my task manager does not work , you can ctrl+alt delete nothing comes up, right clicking and showing taskmanager on the toolbar does not work, i try runing taskmgr and it goes "Another programs is using this file"

    Please help me you guys.
    again im sorry for bringing up this topic, But please help me as soon as possible.
  2. tomrca

    tomrca TS Rookie Posts: 1,000

    Hello SKYE.please go here. follow the instructions to the letter. when you download hijackthis, rename it to hijack this 1991. then post it using a new thread, then await for instructions. the reply wont take long
  3. skye

    skye TS Rookie Topic Starter

    Tomrca I'v done what you have asked (TASK MANAGER NOT WORKING)

    Tomrca I have done waht you requested now awaiting further insctructions.
  4. Rik

    Rik Banned Posts: 3,814

    Download either the free AVG or Avast antivirus programmes and either the free Zonealarm or Kerio firewall programmes from within this link -

    Then, disconnect from the net and completely uninstall Symantec/Norton. If you have any problems in uninstalling the programme, take a look at this thread -

    Once you`ve completely uninstalled Symantec/Norton, reboot your system and install whichever firewall programme you chose, followed by whichever antivirus programme you chose. Reboot your system the required number of times and reconnect to the net. Run the antivirus updates.

    Once you have done that, post a new HJT log and we will deal with the remaining malware!!!!
  5. skye

    skye TS Rookie Topic Starter

    Tomrca Heres My new Hijackthis txt (TASK MANAGER NOT WORKING)

    Hi thanks for your efforts. awaiting next tmoves
  6. tomrca

    tomrca TS Rookie Posts: 1,000

    hello again. your hijackthis, should not be kept on desktop. place it in it own folder in programme files or another place that you find suitable, befor running hjt again.
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    I have merged all your threads together. Please don`t open any more threads for this problem. I`ve also moved the lot into our security and the web forum.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Turn off system restore.(XP/ME only) See how here.>

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.>

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.>

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).


    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).


    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O4 - HKLM\..\Run: [outlook] C:\Program Files\outlook\outlook.exe /auto

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\outlook<Delete the entire folder.

    Reboot into normal mode, turn system restore back on and rehide your protected OS files.

    You`re not running any antivirus or firewall software. This is a huge security risk. Go HERE and follow the instructions for downloading and installing an antivirus and firewall programme. Once you`ve done that, run a full system scan with whatever antivirus programme you chose and delete whatever it finds, this includes anything in the virus vaut/quarantine.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :wave: :wave:

    Edit: I`ve just looked at your first HJT log and you have Norton running, but not in your second HJT log. (I thought rik was losing it for a minute there lol.) I take it you`ve uninstalled Norton? That`s a very foolish thing to do without replacing it with another anitvirus and firewall programme.

    BTW: Getting rid of Norton is probably a good idea. However, it`s not a requirement and is completely up to you. The benefits of getting rid of Symantec/Norton are a faster system as it`s one of the biggest resource hoggers around.

    This thread is for the use of skye only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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