Solved Need help, I'm in panic. Detected Trojan by Comodo Internet Security

[Razer]

before running OTL, I have uninstalled Advanced System Optimizer 3 from beginning when you told me so..

so, should I continue next step? running OTL?

 

[Broni]

Yes.......

 

[Razer]

I've run OTL, then rebooted,
There's anomaly after reboot, my Comodo Defense+ treated THXCfg64.dll as unrecognized file, and currently running in sandbox, is this alright?
Because Defense+ will treated it like that to suspicious file or virus.

this is the OTL log:


All processes killed
========== OTL ==========
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{32099AAC-C132-4136-9E9A-4E364A424E17} deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{32099AAC-C132-4136-9E9A-4E364A424E17}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_USERS\S-1-5-21-2140435408-939192104-1354380877-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{32099AAC-C132-4136-9E9A-4E364A424E17} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{32099AAC-C132-4136-9E9A-4E364A424E17}\ not found.
Registry value HKEY_USERS\S-1-5-21-2140435408-939192104-1354380877-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
ADS C:\ProgramData\Temp1B5B4F1 deleted successfully.
ADS C:\ProgramData\Temp:CB0AACC9 deleted successfully.
ADS C:\ProgramData\TempFC5A2B2 deleted successfully.
ADS C:\ProgramData\Temp:430C6D84 deleted successfully.
ADS C:\ProgramData\Temp:0D786AE3 deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 321 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: Razhar
->Temp folder emptied: 715 bytes
->Temporary Internet Files folder emptied: 410296 bytes
->Java cache emptied: 131498 bytes
->FireFox cache emptied: 114576390 bytes
->Google Chrome cache emptied: 44448390 bytes
->Flash cache emptied: 41610 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 560280 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128853 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 153.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Public

User: Razhar
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

User: Razhar
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.39.2 log created on 04052012_074141

Files\Folders moved on Reboot...
C:\Users\Razhar\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File move failed. C:\Users\Razhar\AppData\Local\Google\Chrome\User Data\Default\Cache\f_0001f0 scheduled to be moved on reboot.
File\Folder C:\Windows\temp\TMP000000C0C7E65BF22B114B5B not found!

Registry entries deleted on Reboot...

now, I'm updating my Java..
I will post the log of Security Check after I download and run it..

 

[Razer]

This is Log from Security Check..


Results of screen317's Security Check version 0.99.24
Windows 7 x64
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Disabled!
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
```````````````````````````````
Anti-malware/Other Utilities Check:
Java(TM) 6 Update 31
Adobe Flash Player ( 10.0.2.54) Flash Player Out of Date!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Comodo Firewall cmdagent.exe
Comodo Firewall cfp.exe
Emsisoft Anti-Malware a2service.exe
Emsisoft Anti-Malware a2guard.exe
``````````End of Log````````````

 

[Razer]

This is Log from Farbar Service Scanner:

Farbar Service Scanner Version: 01-03-2012
Ran by Razhar (administrator) on 05-04-2012 at 09:12:10
Running from "D:\EMERGENCY Kit"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Defender:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys
[2010-11-21 10:24] - [2010-11-21 10:24] - 0499712 ____A (Microsoft Corporation) D31DC7A16DEA4A9BAF179F3D6FBDB38C

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2011-07-13 13:53] - [2011-03-19 14:39] - 1924480 ____A (Microsoft Corporation) DC08410DB2D0CC542DACAC7A90E6CB7A

C:\Windows\System32\dnsrslvr.dll
[2010-11-21 10:24] - [2010-11-21 10:24] - 0183296 ____A (Microsoft Corporation) CD55F5355D8F55D44C9F4ED875705BD6

C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

[Razer]

I've download and run Temp File Cleaner, then reboot the computer

next, I will run online scan from ESET

 

[Broni]

There's anomaly after reboot, my Comodo Defense+ treated THXCfg64.dll as unrecognized file, and currently running in sandbox, is this alright?

If this is the file:

O4:64bit: - HKLM..\Run: [THXCfg64] C:\Windows\SysNative\THXCfg64.DLL (Creative Technology Ltd.)

it looks legit to me.

When you're done with Eset...
You're not running any AV program.
Install ONE of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php

 

[Razer]

currently I'm scanning online with ESET, but something happened
after 59minutes (23% progress) the ESET scan found three threats, it said "probably a variant of Win32/Agent.LGMQQUN.Trojan..
and right now all my antivirus program is disabled because I run ESET online scanner.. any suggestion perhaps?

 

[Broni]

Don't worry about it.
Most likely some inactive leftovers.
Keep Eset going.

 

[Razer]

here is the log after running Eset online scan


C:\Program Files (x86)\SmartDraw 2009\Loader-Smartdraw\Loader.exe probably a variant of Win32/Agent.LGMQQUN trojan cleaned by deleting - quarantined
C:\System Volume Information\SystemRestore\FRStaging\Program Files (x86)\SmartDraw 2009\SmartDraw.exe probably a variant of Win32/Agent.LGMQQUN trojan cleaned by deleting - quarantined
C:\System Volume Information\SystemRestore\FRStaging\Program Files (x86)\SmartDraw 2009\Loader-Smartdraw\Loader.exe probably a variant of Win32/Agent.LGMQQUN trojan cleaned by deleting - quarantined
D:\Source\Graphic Application\SmartDraw 2009\SD2009.dewdy2k.rar probably a variant of Win32/Agent.LGMQQUN trojan deleted - quarantined
D:\Source\Internet Tools\ymsgr900_2034_us.rar Win32/Sality.NBA virus deleted - quarantined
D:\Source\Plugins\3D Plugins\vray_adv_150SP4a_max2009_x86.rar Win32/Sality.NAO virus deleted - quarantined
D:\Source\Plugins\AE Plugin\trapcode plugins (3d stroke, lux, particular, shine, sound keys, starglow)-keygen.examples.tutorials-Adobe After Effects.rar probably a variant of Win32/Agent.DYALQLT trojan deleted - quarantined


..all objects/files detected in drive D are from my folder (source) full with program installer and it's crack compressed in zip or rar.
..and files from smartdraw 2009 (detected in drive C) often detected as virus.. but in this case (after this-recent infection) I'm not so sure if it harmless or not..

earlier, you suggest to install one AV from Avast, Microsoft Security Essentials, or Comodo AV.. but currently I'm using:
-Comodo Internet Security premium (av+antimalware+firewall)
-Emsisoft antimalware (av+antimalware) trial version about 25 days left
-Malwarebytes Antimalware Pro version

so, I guess it's more than enough right now, if emsisoft has expired, maybe I'll take avast free to replace.. or do you have any suggestion about what AV should I take for better protection?

and, what's your next instruction?

 

[Razer]

by the way, after running eset scan online and post the log, I reboot my pc, and there is still text "Sasnative 64 program not found, skip autocheck" <--I don't understand what does it mean..

and, when my pc enters windows (showing desktop), it's a bit slow to load, maybe several seconds late (probably about 3-5 seconds late than usual), probably because too much application (combofix,DDS,aswMBR, etc) on my desktop, but, after that my pc is running fine..

oh, even the previous combofix report that:

- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-Adobe Reader Speed Launcher - c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe
Wow6432Node-HKLM-Explorer_Run-15354 - c:\progra~3\LOCALS~1\Temp\msaeod.cmd
Toolbar-Locked - (no file)

but, when I run Regedit, I still can find this registry at
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run|15354 --> Data: C:\PROGRA~3\LOCALS~1\Temp\msaeod.cmd
is this alright? this is the registry value detected as trojan agent by MBAM at preliminary scan (I haven't run any AV scan anyway)

 

[Broni]

If your Comodo includes AV and firewall you're fine.

Regarding two other issues...

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\Run: 15354 = C:\PROGRA~3\LOCALS~1\Temp\msaeod.cmd
  O34 - HKLM BootExecute: (autocheck sasnative64)
  
  :Commands
  [purity]
  [emptytemp]
  [emptyjava]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

Let me know if both issues got solved after restart.

If so.....

Update Adobe Flash Player
Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

================================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[Razer]

Broni, currently I'm running OTL with code you gave me to fix two issue, but it's seem OTL is not responding because at the top of the box
"OTL by Old Timer Version 3.2.39.2 (not responding)"

and at bottom box, it said
"processing O34 - HKLM BootExecute: (autocheck sasnative64)...

it's been 15minutes since starting OTL.. and I dont do anything when OTL is running
I forgot to disable my AV protection before running OTL.. what should I do?

 

[Broni]

Restart to safe mode and run the fix from there.

 

[Razer]

I restart my pc to safe mode and running OTL (run fix) again with the code you gave me, the problem still persist, so I stopped it after 10minutes. Then I shut down my pc, and start the window again normally.

Fortunately, when booting the system, there is no warning about sasnative 64.. it just run normally, and then I run regedit, there is no registry HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run|15354 --> Data: C:\PROGRA~3\LOCALS~1\Temp\msaeod.cmd

I think it's solved..

oh, I run windows system restore point just to check any available checkpont, and I dont found any restore point..

so, what's is your next instruction?

 

[Broni]

Continue with other steps from my reply #37.

 

[Razer]

after updating flash player, then I run OTL with the code you gave me

here is the log


All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: Razhar
->Temp folder emptied: 4496034 bytes
->Temporary Internet Files folder emptied: 1170379 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Google Chrome cache emptied: 28076111 bytes
->Flash cache emptied: 410 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 206745 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 49286 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 32.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

User: Razhar
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Public

User: Razhar
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.39.2 log created on 04062012_113419

Files\Folders moved on Reboot...
C:\Users\Razhar\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...

then, I run window system restore just to check system restore point, and I still don't find any system restore point.. should I make one? oh, I haven't run OTL to clean up

 

[Broni]

13. Please, let me know, how your computer is doing.

Whenever ready....

 

[Razer]

seems my computer is doing fine.. but, I haven't clean up with OTL to remove tool

I mean I really can't tell the difference before infected, when infected, and the condition right now, the only difference I can tell is.. right now there is no anomaly found yet..

should I run any scan?

 

[Broni]

Just complete all final steps.

 

[Razer]

alright, I have done this:
-clean up with OTL
-did MBAM quickscan, and the result is no malicious items detected
-reads article "how did I get infected"..
and several install/instructions that you recommended..
all in all I've complete all final steps..

there are several things I want to ask:
1. is my computer clean? because when I read ESET log carefully, there are several win32 sality.. and because of this event, I became a bit paranoid about virus/malware infection.. some said that sality is a very dangerous virus and there's nothing you can do except format and reinstall harddrive..is my PC free from sality?
2. so can I make a system restore point now?
3. even you said that OTL has made restore point, but where is the location of system restore point made by it? because when I run window system restore, I did not find any, and I want to create it.. and configure window system restore setting..
4. and can you give me explanation what kind of virus/malware that infected my system?

oh, by the way, my computer doing fine..

 

[Broni]

1. You're very, very lucky person. There were two .rar (compressed) files found by Eset scan infected with Sality, which is not curable. It looks like you didn't open those files as no other Sality infected files were found.

2-3. OTL should have cleaned all old restore points and create new one, but if you're not sure it really happened, you can do it manually.
Turn system restore off.
Restart computer.
Turn system restore on.
How to: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

4. You're seriously infected with trojans and a rootkit.

Good luck and stay safe

 

[Razer]

Broni, my computer is doing fine, but there is a problem.. I can't make any system restore point

More specifically:
I can make system restore point manually, but everytime after reboot my pc, when I run system restore point, window said there is no availabe restore point
In other word, my restore points are disappearing every time I reboot or turn off computer... I've repeated it three times and the problem is still exist..

 

[Broni]

In this forum, we make sure, your computer is free of malware and your computer is clean
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.

 

[Razer]

alright, I'll go to Windows section to fix this problem

By the way, thank you very much for your help, Broni.