Need Help with decyphering MiniDUMP, BSOD

[amitzahavi]

Hello All!

I have been getting a BSOD every time I have been using Rosetta Stone.
Tried everything, in the end erased it all and tried to install again.
Now in the installation still getting BSOD and minidump is let over.
I have no clue how to read it. Can anyone tell me what it is pointing to that is causing the crashes?
No details on the blue screen itself other then 10000008e.


Thanks,
Amit

 

[kimsland]

BugCheck 1000008E, {c0000005, fe3535b2, fe566dcc, 0}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

The minidump, doesn't help all that much!

Here are the minimum system requirements: http://www.rosettastone.com/global/support/system-requirements
Not sure if that helps either

Just confirm all your drivers are up to date
And possibly make sure the your computer does not have a Virus or Spyware on it.

Not really sure, as not enough yet to go by

 

[amitzahavi]

The error always comes up only in Rosetta Stone... very wierd.
It let me start up and do some things but crashed always at the same place.
In installation also keeps on crashing at the same place.
Had it running for 3 months and suddenly all the BSOD.
Didn't change a thing.