Inactive Need help with Google redirect virus

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jhenri23

Posts: 20   +0
Im trying to remove from my bosses laptop, any help would be appreciated. I will post the logs from malwarebytes, gmer and dds below.

Mbytes Log:


Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7027

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

7/5/2011 11:04:29 AM
mbam-log-2011-07-05 (11-04-29).txt

Scan type: Full scan (C:\|)
Objects scanned: 334232
Time elapsed: 51 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Gmer Log:

Came back empty no character at all


DDS Log:


.
DDS (Ver_2011-06-23.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514
Run by Tom at 10:10:21 on 2011-07-05
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3893.1623 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Windows\SysWOW64\atashost.exe
c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe
C:\Program Files (x86)\LG Electronics\LGE LTE Driver\vmsvc.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files (x86)\Citrix\GoToMeeting\723\g2mstart.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Windows\system\Cm106eye.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe
C:\Program Files (x86)\Mindjet\MindManager 9\MmReminderService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Citrix\GoToMeeting\723\g2mcomm.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Citrix\GoToMeeting\723\g2mlauncher.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\sysWow64\SearchProtocolHost.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\TouchStar\IVRMaker\TSIVRMaker.exe
C:\Windows\splwow64.exe
C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.yahoo.com/
uDefault_Page_URL = g.msn.com/USCON/1
mWinlogon: Userinit=userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: CmjBrowserHelperObject Object: {6fe6a929-59d1-4763-91ad-29b61cffb35b} - C:\Program Files (x86)\Mindjet\MindManager 9\Mm8InternetExplorer.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [Google Update] "C:\Users\Tom\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet
uRun: [TOSDOCKAPP] C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe
uRun: [GoToMeeting] "C:\Program Files (x86)\Citrix\GoToMeeting\723\g2mstart.exe" "/Trigger RunAtLogon"
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
mRun: [LogMeIn Hamachi Ui] "C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
mRun: [MMReminderService] C:\Program Files (x86)\Mindjet\MindManager 9\MMReminderService.exe
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\GOOGLE~1.LNK - C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {2F72393D-2472-4F82-B600-ED77F354B7FF} - {6FE6A929-59D1-4763-91AD-29B61CFFB35B} - C:\Program Files (x86)\Mindjet\MindManager 9\Mm8InternetExplorer.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
LSP: mswsock.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://noblesys-support.webex.com/client/T27LC/support/ieatgpc1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: DhcpNameServer = 205.171.3.65 64.128.189.114
TCP: Interfaces\{0151E4ED-49F8-4341-9B4E-F123F6CE8782} : DhcpNameServer = 205.171.3.65 64.128.189.114
TCP: Interfaces\{516E5071-347D-4386-9AAD-B073130074D0} : DhcpNameServer = 66.174.95.44 66.174.92.14
TCP: Interfaces\{904AFE9E-8DD1-4E19-A819-1D98184AE204} : DhcpNameServer = 205.171.3.65 64.128.189.114
TCP: Interfaces\{D509D222-525B-4E21-908C-6FE95F09261D} : DhcpNameServer = 205.171.3.65 64.128.189.114
TCP: Interfaces\{D509D222-525B-4E21-908C-6FE95F09261D}\4527F607963616E6160213637333 : DhcpNameServer = 66.156.216.122 207.59.153.242 4.2.2.2
TCP: Interfaces\{D509D222-525B-4E21-908C-6FE95F09261D}\4527F607963616E616F576563613 : DhcpNameServer = 66.156.216.122 207.59.153.242
TCP: Interfaces\{D509D222-525B-4E21-908C-6FE95F09261D}\845616C647860205C616E602F4E6560275946494 : DhcpNameServer = 205.171.3.65 64.128.189.114
TCP: Interfaces\{E1FBE5D3-0F80-44A6-97BD-7EAE4673A396} : DhcpNameServer = 69.78.134.231 69.78.80.231
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: CmjBrowserHelperObject Object: {6FE6A929-59D1-4763-91AD-29B61CFFB35B} - C:\Program Files (x86)\Mindjet\MindManager 9\Mm8InternetExplorer.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun-x64: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun-x64: [(Default)]
mRun-x64: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
mRun-x64: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
mRun-x64: [LogMeIn Hamachi Ui] "C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
mRun-x64: [MMReminderService] C:\Program Files (x86)\Mindjet\MindManager 9\MMReminderService.exe
mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce-x64: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
mRunOnce-x64: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.
============= SERVICES / DRIVERS ===============
.
R0 dlkmdldr;dlkmdldr;C:\Windows\system32\drivers\dlkmdldr.sys --> C:\Windows\system32\drivers\dlkmdldr.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-11-27 98208]
R2 atashost;WebEx Service Host for Support Center;C:\Windows\SysWOW64\atashost.exe [2011-3-28 133944]
R2 DisplayLinkService;DisplayLinkManager;C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe [2010-7-31 9390440]
R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2010-9-28 606720]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 Hamachi2Svc;LogMeIn Hamachi 2.0 Tunneling Engine;C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe [2011-3-28 2111368]
R2 LGE NDIS Connection Service;LGE NDIS Connection Service;C:\Program Files (x86)\LG Electronics\LGE LTE Driver\vmsvc.exe [2010-9-28 135608]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-11-27 705856]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-11-27 2533400]
R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2010-9-28 911872]
R3 bpenum;bpenum;C:\Windows\system32\DRIVERS\bpenum.sys --> C:\Windows\system32\DRIVERS\bpenum.sys [?]
R3 bpmp;Intel(R) Centrino(R) WiMAX 6050 Series;C:\Windows\system32\DRIVERS\bpmp.sys --> C:\Windows\system32\DRIVERS\bpmp.sys [?]
R3 bpusb;bpusb;C:\Windows\system32\Drivers\bpusb.sys --> C:\Windows\system32\Drivers\bpusb.sys [?]
R3 btusbflt;Bluetooth USB Filter;C:\Windows\system32\drivers\btusbflt.sys --> C:\Windows\system32\drivers\btusbflt.sys [?]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
R3 DisplayLinkUsbPort;DisplayLink USB Device;C:\Windows\system32\DRIVERS\DisplayLinkUsbPort_5.4.26772.0.sys --> C:\Windows\system32\DRIVERS\DisplayLinkUsbPort_5.4.26772.0.sys [?]
R3 dlkmd;dlkmd;C:\Windows\system32\drivers\dlkmd.sys --> C:\Windows\system32\drivers\dlkmd.sys [?]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]
R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETw5s64.sys --> C:\Windows\system32\DRIVERS\NETw5s64.sys [?]
R3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 USBMULCD;USB Multi-Channel Audio Device Interface;C:\Windows\system32\drivers\CM10664.sys --> C:\Windows\system32\drivers\CM10664.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-15 136176]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-15 136176]
S3 LGELTEBus;LGE Composite Device;C:\Windows\system32\DRIVERS\LGELTEBus.sys --> C:\Windows\system32\DRIVERS\LGELTEBus.sys [?]
S3 LGELTEmdm;LGE LTE USB Device for Modem Communication;C:\Windows\system32\DRIVERS\LGELTEmdm.sys --> C:\Windows\system32\DRIVERS\LGELTEmdm.sys [?]
S3 LGELTEMux;LGE LTE Mux Enumerator ;C:\Windows\system32\DRIVERS\LGELTEMux.sys --> C:\Windows\system32\DRIVERS\LGELTEMux.sys [?]
S3 LGELTENdis;LGE USB NDIS Miniport Ethernet Adapter Service;C:\Windows\system32\DRIVERS\LGELTENdis.sys --> C:\Windows\system32\DRIVERS\LGELTENdis.sys [?]
S3 LGELTEprt;LGE USB Device for Serial Communication;C:\Windows\system32\DRIVERS\LGELTEprt.sys --> C:\Windows\system32\DRIVERS\LGELTEprt.sys [?]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-3-5 340240]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
S3 WSDScan;WSD Scan Support via UMB;C:\Windows\system32\DRIVERS\WSDScan.sys --> C:\Windows\system32\DRIVERS\WSDScan.sys [?]
.
=============== Created Last 30 ================
.
2011-07-05 12:43:42 8873296 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{62328569-5F5E-4DC5-965A-270C959216BC}\mpengine.dll
2011-07-05 12:35:46 -------- d-----w- C:\Users\Tom\AppData\Local\{0EEDA1A2-FD29-48EF-B98E-9FEEAD5C1BA4}
2011-07-03 16:03:16 -------- d-----w- C:\Users\Tom\AppData\Local\{62F17D01-89D1-4BB0-BB7E-A9867838829F}
2011-06-30 12:36:46 -------- d-----w- C:\Users\Tom\AppData\Local\{8C1203A6-599C-40A8-83E2-9F0366756B11}
2011-06-28 15:29:16 -------- d-----w- C:\Users\Tom\AppData\Local\{94EB0AB6-A1FC-44D8-A8AC-2B8495B7EC68}
2011-06-24 11:52:13 -------- d-----w- C:\Users\Tom\AppData\Local\{57DFBBCF-FAE1-47DB-903A-3FD182FBF174}
2011-06-23 18:23:35 -------- d-----w- C:\Users\Tom\AppData\Roaming\FixTDSS
2011-06-23 13:48:45 -------- d-----w- C:\Users\Tom\AppData\Roaming\Malwarebytes
2011-06-23 13:48:34 -------- d-----w- C:\ProgramData\Malwarebytes
2011-06-23 13:48:31 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-06-23 13:48:31 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-06-23 12:11:37 -------- d-----w- C:\Users\Tom\AppData\Local\{95C4DEF6-5E17-4FAD-92DA-A2F685B76C07}
2011-06-22 12:24:26 -------- d-----w- C:\Users\Tom\AppData\Local\{72EDEB4F-D84C-44E7-85D1-E8EB9D93CE77}
2011-06-21 12:01:57 -------- d-----w- C:\Users\Tom\AppData\Local\{A7EA6602-3C19-447F-B6FB-F00C1EB53C0C}
2011-06-20 12:27:28 -------- d-----w- C:\Users\Tom\AppData\Local\{5D452E8A-C898-4978-A3A6-471EF535D76C}
2011-06-18 19:29:05 -------- d-----w- C:\Users\Tom\AppData\Local\{77D26313-100D-4992-91A5-43ED56C89AC9}
2011-06-17 14:41:33 -------- d-----w- C:\Users\Tom\AppData\Local\Mindjet
2011-06-17 14:40:43 6656 ----a-w- C:\Windows\System32\pxc35pm.dll
2011-06-17 14:40:14 -------- d-----w- C:\ProgramData\Mindjet
2011-06-17 14:39:41 -------- d-----w- C:\Program Files (x86)\Mindjet
2011-06-17 14:37:34 -------- d-----w- C:\Users\Tom\AppData\Local\{B466D993-193A-4641-BD61-AA0DBB63C1F1}
2011-06-17 12:02:26 -------- d-----w- C:\Users\Tom\AppData\Local\{B0C4B4A6-5D18-4175-8591-90B881C79394}
2011-06-17 11:48:29 -------- d-----w- C:\Users\Tom\AppData\Local\{7A714251-A544-4E94-B099-A28C5284389E}
2011-06-15 18:28:59 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-06-15 18:28:59 741376 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-06-15 12:03:16 -------- d-----w- C:\Users\Tom\AppData\Local\{7555D80B-E871-497B-8C38-CE5E11EB9E76}
2011-06-14 12:08:10 -------- d-----w- C:\Users\Tom\AppData\Local\{B1163508-86CA-49AE-8E98-ADF693EAC4FE}
2011-06-13 12:02:23 -------- d-----w- C:\Users\Tom\AppData\Local\{B7307CC7-0AC0-452C-8236-ED6148402055}
2011-06-13 12:00:46 -------- d-----we C:\Windows\system64
2011-06-11 15:43:21 -------- d-----w- C:\Users\Tom\AppData\Local\{5A09EF71-D076-466D-A1D8-D3C5B8167775}
2011-06-10 11:54:07 -------- d-----w- C:\Users\Tom\AppData\Local\{DA163314-A5F8-4DE9-92DE-0ABF47958D52}
2011-06-09 12:18:55 -------- d-----w- C:\Users\Tom\AppData\Local\{FA74C400-7D00-46AC-933B-A8F9140B2E94}
2011-06-08 11:59:24 -------- d-----w- C:\Users\Tom\AppData\Local\{1BA1350C-F5DB-42DC-AD09-D090CAC57C9B}
2011-06-07 12:13:05 -------- d-----w- C:\Users\Tom\AppData\Local\{EB6CB150-2C8D-40F5-B516-AB886BEF480D}
2011-06-06 12:27:16 -------- d-----w- C:\Users\Tom\AppData\Local\{F5408D3A-44C2-417D-9AD9-9565BD370083}
.
==================== Find3M ====================
.
2011-06-10 18:27:26 72080 ----a-w- C:\Users\Tom\g2mdlhlpx.exe
2011-05-28 03:30:09 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-05-28 03:06:58 3135488 ----a-w- C:\Windows\System32\win32k.sys
2011-05-28 02:53:58 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-05-24 11:42:55 404480 ----a-w- C:\Windows\System32\umpnpmgr.dll
2011-05-24 10:40:05 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
2011-05-24 10:40:05 44544 ----a-w- C:\Windows\SysWow64\devrtl.dll
2011-05-24 10:39:38 145920 ----a-w- C:\Windows\SysWow64\cfgmgr32.dll
2011-05-24 10:37:54 252928 ----a-w- C:\Windows\SysWow64\drvinst.exe
2011-05-04 05:25:03 2315776 ----a-w- C:\Windows\System32\tquery.dll
2011-05-04 05:22:25 778752 ----a-w- C:\Windows\System32\mssvp.dll
2011-05-04 05:22:25 2223616 ----a-w- C:\Windows\System32\mssrch.dll
2011-05-04 05:22:24 75264 ----a-w- C:\Windows\System32\msscntrs.dll
2011-05-04 05:22:24 491520 ----a-w- C:\Windows\System32\mssph.dll
2011-05-04 05:22:24 288256 ----a-w- C:\Windows\System32\mssphtb.dll
2011-05-04 05:19:28 591872 ----a-w- C:\Windows\System32\SearchIndexer.exe
2011-05-04 05:19:28 249856 ----a-w- C:\Windows\System32\SearchProtocolHost.exe
2011-05-04 05:19:28 113664 ----a-w- C:\Windows\System32\SearchFilterHost.exe
2011-05-04 04:34:43 1549312 ----a-w- C:\Windows\SysWow64\tquery.dll
2011-05-04 04:32:02 666624 ----a-w- C:\Windows\SysWow64\mssvp.dll
2011-05-04 04:32:01 337408 ----a-w- C:\Windows\SysWow64\mssph.dll
2011-05-04 04:32:01 197120 ----a-w- C:\Windows\SysWow64\mssphtb.dll
2011-05-04 04:32:01 1401344 ----a-w- C:\Windows\SysWow64\mssrch.dll
2011-05-04 04:32:00 59392 ----a-w- C:\Windows\SysWow64\msscntrs.dll
2011-05-04 04:28:31 86528 ----a-w- C:\Windows\SysWow64\SearchFilterHost.exe
2011-05-04 04:28:31 427520 ----a-w- C:\Windows\SysWow64\SearchIndexer.exe
2011-05-04 04:28:31 164352 ----a-w- C:\Windows\SysWow64\SearchProtocolHost.exe
2011-04-29 03:06:10 467456 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-04-29 03:05:49 410112 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-04-29 03:05:37 168448 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-04-27 02:40:40 158208 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-04-27 02:39:40 289280 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-04-27 02:39:37 128000 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-04-25 05:33:51 1923968 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-04-25 02:34:03 499200 ----a-w- C:\Windows\System32\drivers\afd.sys
2011-04-22 22:15:29 27520 ----a-w- C:\Windows\System32\drivers\Diskdump.sys
2011-04-22 22:08:29 1188864 ----a-w- C:\Windows\System32\wininet.dll
2011-04-22 19:10:01 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-04-09 07:02:55 5562240 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-04-09 06:58:56 142336 ----a-w- C:\Windows\System32\poqexec.exe
2011-04-09 06:02:25 3967872 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-04-09 06:02:25 3912576 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-04-09 05:56:38 123904 ----a-w- C:\Windows\SysWow64\poqexec.exe
.
============= FINISH: 10:11:41.55 ===============
 
DDS Attach:


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 2/16/2011 12:14:20 PM
System Uptime: 7/5/2011 8:31:51 AM (2 hours ago)
.
Motherboard: Dell Inc. | | 021CN3
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz | U2E1 | 2381/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 378.874 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Windows Firewall Authorization Driver
Device ID: ROOT\LEGACY_MPSDRV\0000
Manufacturer:
Name: Windows Firewall Authorization Driver
PNP Device ID: ROOT\LEGACY_MPSDRV\0000
Service: mpsdrv
.
==== System Restore Points ===================
.
RP81: 5/12/2011 6:01:58 PM - Windows Update
RP82: 5/13/2011 4:43:47 PM - Windows Update
RP83: 5/18/2011 8:13:35 AM - Windows Update
RP84: 5/19/2011 5:59:37 PM - Windows Update
RP85: 5/23/2011 8:23:45 AM - Windows Update
RP86: 5/25/2011 12:05:25 PM - Installed Dell Support Center
RP87: 5/25/2011 5:36:19 PM - Windows Update
RP88: 5/31/2011 8:52:54 AM - Windows Update
RP89: 6/6/2011 8:29:48 AM - Windows Update
RP90: 6/11/2011 11:51:10 AM - Windows Update
RP91: 6/15/2011 5:39:34 PM - Windows Update
RP92: 6/17/2011 10:39:00 AM - Installed Mindjet MindManager 9.
RP93: 6/20/2011 8:35:31 AM - Windows Update
RP94: 6/23/2011 5:03:33 PM - Windows Update
RP95: 6/28/2011 11:36:30 AM - Windows Update
RP96: 7/3/2011 12:03:10 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe Acrobat 9 Standard - English, Français, Deutsch
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader X (10.0.1)
Advanced Audio FX Engine
Apple Application Support
Apple Software Update
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
Audacity 1.2.6
AX88772A & AX88772 Windows 7 Drivers
Best Buy pc app
Bing Bar
BlackBerry Desktop Software 6.0.1
D3DX10
Definition update for Microsoft Office 2010 (KB982726)
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Dock
Dell Getting Started Guide
Dell Product Registration
Dell Webcam Central
dynadock Utility_II
Google Apps Migration For Microsoft Outlook® 2.1.1.234
Google Apps Sync™ for Microsoft Outlook® 2.3.45.1407
Google Calendar Sync
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
GoToMeeting 4.8.0.723
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Components
Internet Explorer
Java Auto Updater
Java(TM) 6 Update 21
Junk Mail filter update
LGE LTE Driver Package
LogMeIn Hamachi
Malwarebytes' Anti-Malware version 1.51.0.1200
Microsoft .NET Framework 1.1
Microsoft Office 2010
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Business 2010
Microsoft Office Live Meeting 2007
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mindjet MindManager 9
MSVCRT
MSVCRT_amd64
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Roxio Burn
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Excel 2010 (KB2523021)
Security Update for Microsoft Office 2010 (KB2289078)
Security Update for Microsoft Office 2010 (KB2289161)
Security Update for Microsoft PowerPoint 2010 (KB2519975)
Security Update for Microsoft Publisher 2010 (KB2409055)
Security Update for Microsoft Word 2010 (KB2345000)
Touchstar Administrator
TouchStar Administrator 6.0 (Build 35)
TouchStar Agent 5.7.0 (Build 2013)
TouchStar IVR Maker 6.0 (Build 35)
TouchStar Reporter
TouchStar Supervisor 6.0 (Build 37)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft Office 2010 (KB2202188)
Update for Microsoft Office 2010 (KB2413186)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2523113)
Update for Microsoft OneNote 2010 (KB2493983)
Update for Microsoft Outlook Social Connector (KB2441641)
VZAccess Manager
WebEx
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
7/5/2011 8:35:32 AM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
7/5/2011 8:32:46 AM, Error: Service Control Manager [7001] - The Windows Firewall service depends on the Windows Firewall Authorization Driver service which failed to start because of the following error: Cannot create a file when that file already exists.
7/5/2011 8:32:46 AM, Error: Service Control Manager [7000] - The Windows Firewall Authorization Driver service failed to start due to the following error: Cannot create a file when that file already exists.
7/3/2011 12:22:14 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
7/3/2011 12:00:44 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
6/30/2011 8:33:25 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
6/28/2011 11:31:57 AM, Error: Service Control Manager [7034] - The Wireless PAN DHCP Server service terminated unexpectedly. It has done this 1 time(s).
6/28/2011 11:26:53 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
.
==== End Of File ===========================
 
I'm going to have to pin you down a bit before accepting this for help.

Can you give me some idea of the 'boss/employee relationship.'
Has your boss given you permission to act as the Administrator?
Is this an office setting?
Are you Tom or is Tom the boss.
Is this an office setting? Is there an IT for the office?

Please brief me on all these IPs:
CP: DhcpNameServer = 205.171.3.65 64.128.189.114
TCP: Interfaces\{0151E4ED-49F8-4341-9B4E-F123F6CE8782} : DhcpNameServer = 205.171.3.65 64.128.189.114
TCP: Interfaces\{516E5071-347D-4386-9AAD-B073130074D0} : DhcpNameServer = 66.174.95.44 66.174.92.14
TCP: Interfaces\{904AFE9E-8DD1-4E19-A819-1D98184AE204} : DhcpNameServer = 205.171.3.65 64.128.189.114
TCP: Interfaces\{D509D222-525B-4E21-908C-6FE95F09261D} : DhcpNameServer = 205.171.3.65 64.128.189.114
TCP: Interfaces\{D509D222-525B-4E21-908C-6FE95F09261D}\4527F607963616E6160213637333 : DhcpNameServer = 66.156.216.122 207.59.153.242 4.2.2.2
TCP: Interfaces\{D509D222-525B-4E21-908C-6FE95F09261D}\4527F607963616E616F576563613 : DhcpNameServer = 66.156.216.122 207.59.153.242
TCP: Interfaces\{D509D222-525B-4E21-908C-6FE95F09261D}\845616C647860205C616E602F4E6560275946494 : DhcpNameServer = 205.171.3.65 64.128.189.114
TCP: Interfaces\{E1FBE5D3-0F80-44A6-97BD-7EAE4673A396} : DhcpNameServer = 69.78.134.231 69.78.80.231

While you're doing this, I'm going to try to identify the IPs
 
I am the IT Support guy and ive run into some trouble with the google redirect. Tom is one of the vp's he has given me authority to act as administrator. this is his laptop he takes back and forth from the office. Thanks for asking the questions though and if you cant help i certainly understand
 
as far as the ips we have a phone system that records all of our calls and some of the supervisor software for that system is on his laptop
 
Sorry, I forgot to give you my guidelines:

My Guidelines: please read and follow:
  • Be patient. Malware cleaning takes time and I am also working with other members while I am helping you.
  • Read my instructions carefully. If you don't understand or have a problem, ask me.
  • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
  • Follow the order of the tasks I give you. Order is crucial in cleaning process.
  • File sharing programs should be uninstalled or disabled during the cleaning process..
  • Observe these:
    [o] Don't use any other cleaning programs or scans while I'm helping you.
    [o] Don't use a Registry cleaner or make any changes in the Registry.
    [o] Don't download and install new programs- except those I give you.
  • Please let me know if there is any change in the system.
If I have not replied for 2 days, you can send me a PM reminder. Include the URL of your thread. Please do not send me a PM to tell me your logs are up.
If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it.
=====================================
Frankly, if you are the IT for the office, What are you doing on an internet computer forum that offers free help for home computers? You can run the following 2 scans and I'll review the logs:

Please note: If you have Combofix on the desktop already, please uninstall it. Then download the current version and do the scan: Uninstall directions, if needed
  • Click START> then RUN
  • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
--------------------------------------
Download Combofix from HERE or HEREhttp://www.forospyware.com/sUBs/ComboFix.exe and save to the desktop
  • Double click combofix.exe & follow the prompts.
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed.
    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
    whatnext.png
  • .Click on Yes, to continue scanning for malware
  • .If Combofix asks you to update the program, allow
  • .Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • .Close any open browsers.
  • .Double click combofix.exe
    cf-icon.jpg
    & follow the prompts to run.
  • When the scan completes , a report will be generated-it will open a text window. Please paste the C:\ComboFix.txt in next reply..
Re-enable your Antivirus software.

Note 1:Do not mouse-click Combofix's window while it is running. That may cause it to stall.
Note 2: ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
Note 3: Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
Note 4: CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Note 5: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion", restart computer to fix the issue.
============================================
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESETOnlineScan
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    [o] Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    [o] Double click on the
    esetSmartInstallDesktopIcon.png
    on your desktop.
  • Check 'Yes I accept terms of use.'
  • Click Start button
  • Accept any security warnings from your browser.
    esetonlinescannersettings_thumb.jpg
  • Uncheck 'Remove found threats'
  • Check 'Scan archives/
  • Leave remaining settings as is.
  • Press the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please wait for the scan to finish.
  • When the scan completes, press List of found threats
  • Push Export of text file and save the file to your desktop using a unique name, such as ESETScan. Paste this log in your next reply.
  • Push the Back button
  • Push Finish

NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
 
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