Netio.sys BSOD

[derfox]

Hi guys,

I've bought a new laptop and after just one day it gives me Bsod. I have checked the hdd for errors and nothing was found.

I have attached the mini dump file and I really hope you can help me.

 

[Archean]

Please update your LAN/Wireless adapter drivers, along with chipset drivers

 

[derfox]

Done and done, so far so good.

Thank you very much.

 

[derfox]

It worked for half a day perfectly and now the same error again.
I have a win7/64bit.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001955B2D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Would un-installing Mcaffee and adding KIS help?

 

[Archean]

Please attach latest minidumps with next post, so I can advise accordingly.

 

[derfox]

Here they are.
Thank you very much.

 

[Archean]

Seems to be exactly the same issue, please check on your notebook manufacturer's site whether there is any BIOS update is available, up-date the BIOS by following the instructions.

Also do you have this notebook connect with any router? If so disconnect it and see how your system behaves.

 

[derfox]

I have un-installed Mcaffee, I have Kasperski Internet security now, I have disabled UPnP from my Sky router cause it seems it has some problems as well, no Bsod just some disconnects before disabling the UPnP.

The Bios version I have now is Acer 1.11 from 24/05/2011. Should I install v 1.12 and then 1.13 or just 1.13?
V1.12 has updates for nvidia, microcode v0000001A for 206A7, intel vbios to 2119 and USB and V1.13 fixes something with the battery.

Thank you

 

[Archean]

That is nice to know and good detective work . My understanding is that each new release have all the older optimizations/fixes included in it, so it would be safe to go to the latest available release of BIOS upgrade.