New GPU not working no display

[blakis99]

Hello
I just got a new RX 570 GPU from gigabyte and I go to pop it into my computer an i5 2500 with 16gb ram windows 7 and it isn't displaying anything no keyboard or mouse power comes on. but here is the weird thing when I go to pop in my old GPU an Nvidia 710 ( a piece of ****) it works fine. this is the second 570 I have used because I returned the first one. I have tried a lot of things but I am stuck someone please help

 

[delrey]

What power supply do you have? Is this a pre-built machine or did you build it. You may not have enough power to run the video card.

 

[MaikuTech]

What power supply do you have? Is this a pre-built machine or did you build it. You may not have enough power to run the video card.

He has enough power but......... =/

Blakis99 I want you to look at the 4 image carefully for me.
https://www.amazon.com/dp/B06Y3RT952/?tag=httpwwwtechsp-20
You find that 8 pin port on your graphics card, look at your psu cables.
Find that 8pin cable take a picture and bring it back here.
If you do not have one, you'll need to buy a new psu.

 

[delrey]

I agree with the power plug, that question was coming depending on the answer of the PSU. However, I wouldn't assume he has enough power. A 2500 with a 710 doesn't use that much. He would need a decent 500 watt PSU for a 570, mainly for under load. The booting issue could come from the lack of an 8 pin.

 

[blakis99]

What power supply do you have? Is this a pre-built machine or did you build it. You may not have enough power to run the video card.

I have enough power I upgraded to a 500watt evga

 

[blakis99]

He has enough power but......... =/

Blakis99 I want you to look at the 4 image carefully for me.
https://www.amazon.com/dp/B06Y3RT952/?tag=httpwwwtechsp-20
You find that 8 pin port on your graphics card, look at your psu cables.
Find that 8pin cable take a picture and bring it back here.
If you do not have one, you'll need to buy a new psu.

hello and yes those power connector is connected to the gpu I think I have enough power 500watt

 

[MaikuTech]

hello and yes those power connector is connected to the gpu I think I have enough power 500watt

Not trying to be the bearer of bad news but you may want to return that gigabyte card.
This year and late last year gigabyte is really having some bad engineering problems with video cards.

If you still want to stick with amd/ati look at the second link I posted up.
https://www.amazon.com/dp/B01MEFABEL/?tag=httpwwwtechsp-20
This video card I have it in my computer, higher end emulation and pc gaming.
It really is a bad *** and very good step up from my PNY-GTX750 SC.
Go with MSI or sapphire if I was going back to ati again.....
I would stick with sapphire they make better premium features and they do fix issues.

https://www.amazon.com/gp/product/B076Y93L8F/?tag=httpwwwtechsp-20
If you get that slightly used it would be much more better for your system.