Outlook 2003 crashes frequently in winxp 64 bit

[vishnu_1316]

In a Winxp 64 bit SP1 installed machine,outlook 2003 crashes frequently with the following error message

AppName: outlook.exe AppVer: 11.0.8206.0 AppStamp:479fce0d
ModName: mspst32.dll ModVer: 11.0.5604.0 ModStamp:3f314872
fDebug: 0 Offset: 0001c149

tried by reinstalling office,different user profiles and finally installed office sp3,but its the same.

Pls help me to solve this issue...

 

[kimsland]

Do you want to save any data in mail? (hopefully not)

Remove your profile:

Control Panel-> Additional Options-> View 32-bit Control Panel Items-> Mail-> button Show Profiles…

Rename MSMAPI32.DLL to MSMAPI32.OLD

to find this file:

Start-->Run--> %CommonProgramFiles%\System\MSMAPI\1033

try re-opening Outlook
Still problems?
Go to Add/Remove programs and do a repair on Office

Here's some info on creating a new profile: http://www.howto-outlook.com/faq/newprofile.htm

 

[vishnu_1316]

Ya i tried as suggested by u but still the same
**************************************************************

Do you want to save any data in mail? (hopefully not)

Remove your profile:

Control Panel-> Additional Options-> View 32-bit Control Panel Items-> Mail-> button Show Profiles…

Rename MSMAPI32.DLL to MSMAPI32.OLD

to find this file:

Start-->Run--> %CommonProgramFiles%\System\MSMAPI\1033

try re-opening Outlook
Still problems?
Go to Add/Remove programs and do a repair on Office

 

[kimsland]

Damn!

Do a Start-->Search-->All files and folders-->Include System and Hidden files
Type in *.PST
Once found rename the PST extension to OLD