Outlook Express wireless setting

By mpropst
Feb 20, 2009
  1. Usually send email via dialup at home
    Trying to send email via public wireless site in library
    I can receive but sending i get error server not found
    Is there a setting in OE I need to change to make an account that sees the wireless?

    windows 2000xp dell laptop intel pro wireless 2100 pci

    err msg:
    The connection to the server has failed. Account: 'mail.planetkc.com (1)', Server: 'smtp.planetkc.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

    those settings would normally work from dialup account, what do i need to do to send via wireless on public site?
  2. jobeard

    jobeard TS Ambassador Posts: 11,158   +986

    VERY COMMON ISSUE; can receive email at a hotspot but not send.

    Problem: Your ISP is blocking what is known as an Open Relay.
    see this description

    Solution: Use your browser to log into your ISP website and use the Webbased Email
    service there.

    excerpt from a Wiki
    Closing relays

    In order not to be considered "open," an e-mail relay should be configured to accept and forward only the following messages (details will vary from system to system - in particular, further restrictions may well apply):[14]
    • Messages from local IP addresses to local mailboxes
    • Messages from local IP addresses to non-local mailboxes
    • Messages from non-local IP addresses to local mailboxes
    • Messages from clients that are authenticated and authorized

    In particular, a properly secured SMTP mail relay should not accept and forward arbitrary e-mails
    from non-local IP addresses to non-local mailboxes by an unauthenticated or unauthorized user.

    In general, any other rules which an administrator chooses to enforce (for instance, based on what an e-mail gives as its own envelope from address) must be in addition to, rather than instead of, the above.[14] If not, the relay is still effectively open (for instance, by the above rules): it is easy to forge e-mail header and envelope information, it is considerably harder to successfully forge an IP address in a TCP/IP transaction due to the three-way handshake that occurs as a connection is started.

    Open relays have also resulted from security flaws in software, rather than misconfiguration by system administrators.[15][16] In these cases, security patches need to be applied to close the relay.
  3. mpropst

    mpropst TS Rookie Topic Starter

    Thanks Jobeard

    Appreciate the info. I'll check with the isp re that. Talked to them this am and they said I had the wrong outgoing server, though it's always worked from my dialup so I suspect it may be what you said.
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