PC freezing up again. Media player this time

By Gourry25 · 5 replies
Dec 4, 2008
  1. Well it is happening again and i completely forget how to fix it.. My Pc is freezing up randomly and i check the Event Viewer then under System i see this:

    The Windows Media Player Network Sharing Service service failed to start due to the following error:
    The system cannot find the file specified.

    I forget how to fix the issue so if someone can help please reply as soon as your able.

    Thanks in advance.
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    One Neowin user found this worked for the same problem:
    This is a combination of steps.
  3. Gourry25

    Gourry25 Topic Starter

    I tried that and still getting that damn windows media player error and i know that is what is causing my pc to freeze up randomly I am not sure if un-installing it would be a choice and see what happens or what. but if anyone else has an idea please let me know.
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    Check the Event Viewer and see if there is any Error that corresponds to the time of the WMP message:

    Start> Run> type in eventvwr

    Do this on each the System and the Applications logs:
    1. Click to open the log>
    2. Look for the Error>
    3 .Right click on the Error> Properties>
    4. Click on Copy button, top right, below the down arrow
    5. Paste here (Ctrl V)

    NOTE: Ignore Warnings and Information Events. You do not need to paste the lines of code-if any-in the box below the Description. Please do not copy the entire Event log.
  5. Gourry25

    Gourry25 Topic Starter

    I have checked last night when my Pc froze and it was the exact time it froze in the error log about 1:43am. I talked to a friend who works with software and he suggested i try going into Admin tools -> services and then scroll down to the windows media player and disable the start-up type. If it works good if not i got to think of something else.
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    There is no 'Windows Media Player Service.'
    Boot into Safe Mode:
    Start> Run> services.msc> right click> Properties on each of the following Services and set the Startup Type as advised:
    • Application Layer Gateway Service. Manual
    • Network Connections- Manual
    • Network Location Awareness (NLA)- Manual
    • Plug and Play-Automatic
    • Remote Access Auto Connection Manager- Manual
    • Remote Access Connection Manager- Manual
    • Remote Procedure Call (RPC)-Automatic
    • Telephony-Manual

    Reboot the computer into Normal Mode. Services will start as needed. See if this resolved the problem. It's not the problem with WMP, it's with the 'sharing'.
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