Hello, Have just cleaned my friend's family pc which was having various viral symptoms; re-booting and hanging. It now seems to be running ok having followed your 8 step virus removal. AVG results were: Trojan Horse downloader. generic3.IFP Potentially Harmful Program Dialer.GJK Virus Found Downloader.Swizzor Adware Generic.RLK I have attached Malwarebytes, Superantispyware and HJT logs, and also extra Malwarebytes and Superantispyware logs that found some infected files after I ran them in safe mode. please let me know if you see anything that requires further action. Thanks!