Please Help Pages will not load

By beverlie ยท 81 replies
Nov 13, 2004
  1. ghandi

    ghandi TS Rookie

    I had the same problem, using a brand new laptop pc with xp home sp2.
    This has Norton and Spy bot running on it.

    I could not access Hotmail, msn or Microsoft web pages when sharing my internt connection from another pc (win 2000 server which was not affected)

    I think it is something to do with SP2 on home trying to share an internet connection.

    I have tried all of the suggestions on this page and none of them have fixed the problem.

    When i pluged my adsl modem directly into the laptop it works fine?

    I have fixed the problem by getingmyself an adsl router. Now all of my pc's access the router to connect to the internet. All can access any page.
  2. dadecamp

    dadecamp TS Rookie Posts: 30

    Yes, I too think it has something to do with the ICS (internet connection sharing) even though it does work for a while. But some here have reported that they are not on a network therefore they should not have ICS running.

    I am thinking that this my be what is causing the problem. Make sure that ICS is not running. I think you check (I am not at a XP machine now so can't verify) it by going to control panel, internet network devices, right click the device you use to connect to the internet, properties, advanced tab, uncheck the share this device box. Someone please correct this if it is wrong. I did not try this before doing the reinstall.

    I did a full format and reinstall on the gateway PC of XP pro SP2, reinstalled my virus/firewall software, reconfigured the network and it now works fine with ICS working and all (4) computers able to open all web pages. :chef:

    One thing that the reformat proved is that it is repairable. Before, I only tried a repair install on my gateway which didn't help. :bounce:
  3. silverstrand

    silverstrand TS Rookie

    A reformat never helped me...
  4. dadecamp

    dadecamp TS Rookie Posts: 30

    Did you try to see if your ICS is off? I am not saying it is the problem, I just have a theory.
  5. Gunny

    Gunny TS Rookie Posts: 66


    Just what I was thinking. A long time ago without realizing it I had both Windows' firewall and ZoneAlarm on at the same time and I had similar problems back then. When I realised it I turned off the Windows' firewall and the problems went away.

    I think many people don't realise that SP2 turns ON Windows' new firewall and sets its default state in Windows to ON. Being conscious of it the first thing I did after applying SP2 was to turn OFF Windows' firewall.

    Windows' new Security Center itself recommends that you have only one firewall turned ON.

    The same applies to Windows' System Restore and similar utilities like GoBack. Although having them both ON does not actually give problems it does slow your system down noticeably.
  6. silverstrand

    silverstrand TS Rookie

    Windows firewall is off.

    I'm having the problem again, after three days of no problems....
  7. Gunny

    Gunny TS Rookie Posts: 66

    I just had a thought! There is one other thing that could cause the same pages to fail to load every time only on one computer but not on other computers.

    It is your Hosts file on that problem computer. It is in the C:\WINDOWS\system32\drivers\etc. Right-click on the file and select Open. From the Open With list select Notepad. The file should have about 17 comment lines (beginning with a #) followed by just this line: localhost
    If it contains any other non-comment lines list them here so that we can have a look at them.
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